Fraud Investigation/Administrative

Cinda Funk

*** ***** ****** #***, ****** CO *****

Cell phone 303-***-**** E-mail: *************@*****.***

EMPLOYMENT HISTORY

Disys/Bank Of The West 8/29/2016-12/29/2017

Fraud Investigator

Analyzed consumer and business accounts for money laundering attempts within the banking system. Implemented the tracking of AML/Anti Money Laundering fraud with intention of account closure due to suspicious activity for consumer and business accounts. Corresponded with regional, area and branch managers to collect data for federally mandated documents within the Know Your Customer profile.

Intertel 9/7/2015-3/16/2016

Fraud Investigator

Tracked fraudulent activity on open Workman's Compensation cases by calling various medical facilities for verification of claimant whereabouts and suspicious activity related to reported injuries. Investigated individual’s usage of medication, doctor’s visits and specific time-sensitive events.

Intellisource/Verizon Wireless 1/16/2012-6/18/2015

Fraud Analyst

Investigated customer’s accounts for fraudulent activity, determined types of fraud to rule accordingly, opened cases for in-depth research, stopped fraud traffic by routing international calls, handled 70+ inbound calls per day, de-escalated irate customers by determining through research the situation at hand, analyzed and closed cases upon determination of network and/or equipment fraud.

EchoStar Dish Network 6/12/2005-12/10/2006

Accounting Analyst

Calculated reports for viability of services and determined customer account eligibility and delinquency of past-due payments, monitored over 200+ reports per day, deactivated accounts ruled for disconnection due to non-payment of services rendered.

References

Charles Schwab

Tanya Davis 303-***-****

Disys/Bank of the West

Cameron Bobb/Control Governance Supervisor, Assistant Vice President 720-***-****

Valorie Spencer 727-***-****

Intertel

Cory Fast/Operations Supervisor 303-***-****

(Letter of Recommendation available by request) *********@*****.***

Intellisource/Verizon Wireless

Jeremy Griffith/Nightshift Supervisor-Network Fraud 801-***-****

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