FONDA ANDERS
Northport, AL **473
WORK EXPERIENCE
Dr. William M. Colburn, DMD
June 2016-Present
Dental Assistant
Assist doctor with all dental procedures, set up operatories, take down operatories, sterilization of operatories and instruments. Digital x-rays. Discuss treatment plans with patients. Help with ordering and stocking supplies. Laboratory duties as needed. General maintenance of equipment. Answer phones as needed, schedule appointments, take payments as needed. Helping train doctor and staff on the Dentrix operating system.
Dr. Adam L. Powell, DMD
April 2015-May 2016
Dental Assistant
Assist doctor doing endodontic procedures, such as root canals, apicoectomies, bone grafts, extractions, post and core build ups and restorations. Digital x-rays. Set up and take down operatories, sterilized operatories and instruments. Patient education, discussed treatment, answered phones, scheduled appointments and took payments as needed. Ordered some supplies as needed. Helped doctor get annual renewals from the dental board.
Rhodes & Rhodes Family Dentistry
August 2013-March 2015
Front Desk Coordinator
Assisted doctor as needed with all dental procedures. Laboratory duties, digital x-rays. Answered multi line phone system, scheduled appointments, checked patients in and out. Collections and financial arrangements, small claims cases. Posted all patient payments and insurance payments. Filed all primary and secondary insurance claims, including sending x-rays, manually and electronically. Patient education and treatment plans. Patient information collected and entered in the computer system. Verified all insurances to ensure waiting periods and missing tooth clauses would not be an issue. Confirmed all appointments. Called insurance companies on unpaid or unprocessed claims, troubleshooting. Training of newly hired staff. Helped with hiring. End of day reports and daily deposits. Ran continuing care cards. Ran daily, weekly and monthly reports. Created a call list for short notice cancellations and no shows.
Vestavia Family Dentistry
April 2007-2013
Dental Hygienist/Front Desk Coordinator
Assisted doctor as needed with all dental procedures. ZOOM whitening. General equipment maintenance. Digital x-rays. Answered multi line phone system, scheduled appointments, checked patients in and out. Collections and financial arrangements, small claims cases. Posted all patient payments and insurance payments. Filed all primary and secondary insurance claims, including sending x-rays, manually and electronically. Patient education and treatment plans. Patient information collected and entered in the computer system. Verified all insurances to ensure waiting periods and missing tooth clauses would not be an issue. Confirmed all appointments. Called insurance companies on unpaid or unprocessed claims, troubleshooting. Training of newly hired staff. End of day reports and daily deposits. Ran continuing care cards. Ran daily, weekly and monthly reports. Created a call list for short notice cancellations and no shows. Assisted the office manager with all projects. Closed out monthly and yearly. Sent out new patient welcome letters. I have been in dentistry since 1990. I started as a dental assistant then went to hygiene school. After having multiple surgeries on my right hand, I was forced to quit doing hygiene. At this time, I started training for front desk positions and trained myself into administrative positions. EDUCATION
University of Alabama
Alabama Dental Hygiene Program
June 1993-June1994
Shelton State Community College
June 1987-December 1989
Took classes during my working history as well.
Tuscaloosa County High School
August 1984-Graduate in May 1987
General curriculum and some college classes
Majorette
REFERENCES
Dr. Adam Powell, DMD
Endodontist
John Anders
Tuscaloosa County
Kari Johnson
Dental Hygienist
Tina Rigsby Connell
Dental Hygienist
Tonya Gilliland
Dental Office Manager
Monica Hobson
Dental Receptionist
Director of Human Resources,
As you can see from my resume, I have been in dentistry for my full adult life. I went into dentistry knowing nothing, to becoming an imperative role in every office and position I’ve worked in. I started at the bottom and worked my way to the top. I learned to do every position in the dental field. I am telling you this, to show you that I am an eager and fast learner. I love to learn new things and I love to help people. I work very well in a team oriented situation or as a self starter with no supervision. I am not scared to take on new things, but instead, welcome it as a challenge. I am detail oriented and pride myself on a job well done. I am a punctual and dependable person. I work hard and get any job given, done in a timely manner.
I have been an administrative assistant, doing all forms of office duties, customer service, reports and deposits. I currently have a job as a dental assistant and am eager to move into a field of work that I can serve others and retire in. I do hope you will consider me for this administrative assistant position. I assure you, you will be very pleased you did. I will be a decision that will make you happy and you will never regret.
Thank you,
Fonda Anders