Project Manager

AISA JOYCE D. MUSNGI

*** ******** *****, **** ****, Batangas, Philippines 4217 +63-939-***-**** *********@*****.***

Result-oriented Business Analyst with IT Project Management experience, aspiring to take advantage of my strong prioritization skills and analytical capabilities and has been involved in software development and implementation development projects from conception to completion for various industries such as electric utility, financial institutions and public administration.

PROFESSIONAL EXPERIENCE

ASIAN DEVELOPMENT BANK (thru Talentium Inc.) – Pasig City, Philippines

November 2017 - present

Modernization of Enterprise Reporting Tool

Business Analyst

•Worked closely with SMEs, business users and stakeholders for the scoping and creation of Business Case, SOW and Requirements Definition Document for the tool procurement and installation/configuration phase of the project (phase 1) with an approved budget of USD 100K

•Analyzed business needs in order to come up with a sound end-to-end solution design and infrastracture setup for the dashboarding and reporting needs of the business

•Involved in the review and finalization of the vendor’s SOW for phase 1

•Conducted scoping and requirements gathering for the development of the Business Case for the migration of the end-user layers and reports from Oracle Discoverer to MS Power BI Server and MS Power BI Online (phase 2) with an estimated budget of USD 700K

•Provided inputs for the service provider selection for the execution of the 2nd phase of the project

•Act as proxy product owner to deliver new reports and and enhancements for different departments and units

•Participated in sprint planning, retrospective and daily standups for the different releases of the Business Intelligence Team

BARCLAYS BANK (thru Optimum Solutions Pte. Ltd.) – Changi Business Park, Singapore

September 2015 – September 2017

Identity and Access Management System (IAMS)

IT Business Analyst

•Integrate various applications to the bank’s Oracle-based Identity and Access Management System by creating robust IAM workflows solution with compliance parameters for the Request application and configured OneCert application for the user access recertification process

•Built application-specific forms to implement workflows that manages the entire lifecycle of user accounts from provisionoing to de-provisioning, access approval, account maintenance, periodic user access review, user access reporting and installation of application packages specific to the granted access ensuring compliance to the Joiner-Mover-Leaver process of the bank

•Validated Access Control List and Profile-based controls and permissions for each applicaiton being onboarded

•Setup automated feed files for the preventive and detective execution of the Segregation of Duty rules

•Created and secured sign-off for user requirements document; conducted internal testing prior to stakeholders UAT, coordinated UAT and secure UAT sign-off

•Coordinated with functional business analysts for the development of new IAMS functionalities and provisioning automations based on stakeholders requirements

•Conducted meetings with business owners, functional business analysts, developers and third party vendors to address queries, discuss and resolve project issues

•Assisted Project Lead in managing and monitoring the status of BAU tasks of the Onboarding BA team

INDRA PHILIPPINES, INC. – Pasig City, Philippines

December 2013 – May 2015

Electronic Tax Information System (ETIS)

Lead Business Analyst

•Managed project schedule and deliverables for the Collection and Remittance Reconciliation (CRR) module of ETIS and monitored the activities and productivity of the five business analysts for CRR module

•Facilitated workshops with process/product owners and subject matter experts to gather and consolidate requirements

•Conducted gap analysis on the as-is and to-be business process and generated user stories for the product backlog meetings

•Created project documentations – business process models, user requirements (with wireframes and mock screens), functional specification, technical architecture, test cases, test procedures, and user manuals

•Participated in product backlog meetings, sprint planning sessions and product demos to discuss and address queries regarding the user stories/requirements

•Organized and led application walkthrus, user acceptance testings and trainings to users and stakeholders

•Handled user change requests and assess the feasiblilty and impact to the CRR module and the whole ETIS application

•Mentored Junior Business Analysts regarding their roles and responsibilites in a software development project

•Reported the status and progress of activities for CRR module to the Project Delivery Lead

Energy Resource Management (ERM) Migration

IT Project Manager

•Managed and oversee project scoping, project schedule, timely provisioning of deliverables and regular status updates to stakeholders for the migration of the MS Fox-Pro application to a web-based Java application using Rapid Application Development (RAD) implementation

•Coordinated with Quality and Performance Assurance group for the audit of the testing stages of software development

•Coordinated with Change Management group for project rollout

Lead Business Analyst

•Led requirements elicitation, functional analysis, data assessment, application walkthru and user acceptance testing

•Captured as-is and to-be processes using ARIS Designer for futher business process optimization

•Validated gathered business requirements and processes with process and application owners

•Created and reviewed project documents such as user requirements, business process mapping, functional specification, technical architecture, test cases, test procedures, and user manual

WESM and SCADA data transfer thru ESB via FTP

IT Project Manager

•Proposed, managed and supervised the revamp of ERM and Energy Trading and Risk Management (ETRM) interfaces to use a single channel in receiving Wholesale Electricity Spot Market (WESM) data and SCADA data being used by ERM via FTP services of Enterprise Service Bus (ESB)

•Coordinated infrastructure requirements such as firewall configuration and FTP accounts definition

•Coordinated with WESM and SCADA for third party data needed by Energy Sourcing office

PITNEY BOWES SOFTWARE (thru Aitek Pte. Ltd.) – Tanjong Pagar, Singapore

April 2013 – September 2013

Implementation of Customer Communication Management Solution

IT Project Manager

•Implemented PBS’s Customer Communication Management solution to United Overseas Bank Limited (UOB)

•Managed project scoping, project schedule, provisioning of deliverables and conduct regular status updates to stakeholders

•Produced project documentations such as project plan, project schedule and progress reports

•Reviewed and finalized other project documentations such as Scope of Work (SOW), Functional Specification Document (FSD), Technical Specification Document (TSD)

•Monitor SIT and UAT results using JIRA

•Conducted meetings with client and project team for risk management and issue resolution

•Monitored and tracked outstanding action items, managed project changes, ensure adherence scope, managed resources schedule and deliverables

Implementation of Customer Communication Management Solution

IT Project Coordinator

•Supported fellow IT Project Manager for the implementation of PBS’s Customer Communication Management solution to Oversea-Chinese Banking Corporation (OCBC)

•Set meetings with client and project team, provided weekly status updates to stakeholders

•Managed resources schedule, deliverables, monitored project changes, tracked action items and reviewed project documents

Manila Electric Company (MERALCO) - Pasig City, Philippines

August 2007 – December 2012

Geographic Information System (GIS) and Maintenance Work Management System(MWMS) projects

IS Project Manager

•Implemented GIS projects such as Meralco GIS Migration, One Meralco GIS, Landbase Incremental Update using waterfall methodology

•Implemented adhoc web-based applications such as Online Single Line Diagram, Operations Schematic Diagram, Prepaid Target Market Heat Map and system enhancements for MWMS

•Provided inputs to management with regards to the build or buy decision

•Created project plans, Request for Information (RFI), Request for Proposals (RFP), project brief, project schedule and other project management documentations

•Conducted technology scanning and software applications evaluation, coordinated product presentation with prospective solutions provider, carry out demos of solution prototypes

•Conducted Pre-Bid meetings with prospective vendors and Project Kick-off meeting with solutions provider and stakeholders

•Monitored progress of projects based on schedule, assured timely provisioning of deliverables and provide regular status updates to stakeholders

Business/Systems Analyst

•Designed and developed business processes for various bespoke application systems using ARIS Designer

•Carried-out requirements gathering, designed use cases, translated user requirements to functional specifications for waterfall and RAD project implementations and system enhancements

•Conducted proof-of-concept for Integrated Mobile Computing Solution for Electric Asset Management Data Gathering, Typhoon Tracker and Outage Map

•Led business analysis and system design for Advanced Distribution Management System and Meralco-PLDT GIS Synergy

•In-charge with system architecture design and system interface planning for various bespoke applications

•Engaged in different testing phases, conducted user trainings, root cause analysis, issue resolution and troubleshooting

•Developed web-based applications based on user requirements, developed procedures, functions, scripts and line of codes using HTML, PHP, SQL and PL/SQL

Lead Auditor / Auditor (ISO)

•Led the Customer Management System Audit Team during the 2010 IS-IQA

•Participated in all internal quality audit engagements for Information Systems group

•Prepared audit findings report and audit recommendations, created non-conformance records

•Provided inputs in preparatory meetings & participated in audit wash-ups

EDUCATION and ADDITIONAL SKILLS

EDUCATION

June 2010 – October 2012 Masters Degree in Technology Management (units earned)

University of the Philippines

Diliman, Quezon City, Philippines

June 2003 – May 2007 Bachelor of Science in Mathematics

University of the Philippines

Los Baños, Laguna, Philippines

ADDITIONAL SKILLS

SDLC • Agile • SCRUM • Waterfall • RAD • Oracle Discoverer • MS Power BI • Oracle IAM • SQL • JIRA • ARIS • MS Visio • MS Project • CA Clarity Project and Portfolio Management • Oracle Spatial • Toad for Oracle • SQLDeveloper • PL/SQL • Autodesk (Infrastructure Map Server, Infrastructure Studio, MapGuide Enterprise, MapGuide Studio) • AutoCAD Map 3D • MapGuide Maestro • Google Earth • Google Map

Contact this candidate