Information Technology Manager

DIRECTOR

Industry Preference: Information Technology

Qualifications Profile

Accomplished, performance-driven, and technically inclined professional, offering wide-ranging experience in information technology operations, project management, and systems integration.

Armed with proven record of success in establishing new systems for various companies. Effective at formulating strategic initiatives in alignment with company objectives; providing quality services by offering business consultations; and rendering solutions to arising conflicts. Equipped with solid interpersonal skills in leading high-caliber teams of professionals to work toward success and ensure profitable outcomes. Knowledgeable of virtualization, telephony, accounting functions, and policies and procedures implementation.

Areas of Expertise

Network Administration

Disaster Recovery

Technical Support

Vendor Relations

ERP Management

Process Improvement

Business Intelligence

Report Generation

Professional Experience

McClancy Seasoning Company, Fort Mill, SC

Information Technology Director 2012–2017

Took charge of supporting two manufacturing facilities for a $45M food service organization

Demonstrated leadership skills in the management of ERP system determination and implementation

Held accountability in upgrading outdated infrastructure and VMWare environment

Supervised executive steering committee, accountable for locating modern ERP system and helping in the design and configuration based on best manufacturing practices

Executed ETL of data from legacy ERP system and constructed facility for the creation of non-existing data

Initiated business continuity plan with onsite backups and offsite virtual environment replication to enable minimal downtime in the event of datacenter failure

Efficiently handled SQL Server (2000, 2008, and 2014) database applications to provide data manipulation (ETL), performance tuning, business continuity and disaster recovery

Trained the IT Team on ERP transaction flow, problem detection and resolution and impact to financials

Actively participated in weekly process improvement meetings

Career Highlights:

Yielded $100K in capital expenditure in through the implementation of virtual storage environment using VMWare vSAN

Successfully enabled real-time inventory visibility, warehouse management, and production control by implementing shop floor barcoding and scanning system

Made significant contributions in the steady growth in revenue by 30% through creation of custom reports and establishment of Intranet reporting center

Earned letter of recommendation from the company president for demonstrating exceptional performance

Gary A. Brame & Associates, Charlotte, NC

Consultant, ERP Implementation Team 2010–2012

Spearheaded projects by providing ERP and accounting system solutions and necessary infrastructure upgrades for retail and wholesale distribution, as well as manufacturing and service companies

Carried out needs and gap analysis of existing applications and infrastructure

Closely coordinated with the management to identify implementation strategy

Performed a wide array of tasks encompassing delivering process mapping and data migration solutions; offering database administration services; and developing custom applications and reports through MS SQL Reporting Services, Crystal Reports, Business Objects and FRx

Set strategic direction in the creation and maintenance of disaster recovery plans

Supported the upper management with business procedure review, development, and staff training

Made key contributions in the implementation of an ERP system for $150 million organization with 30 locations across the Eastern US and Canada

Prioritized application development using VB.net, data conversion, and migration of MS SQL Server databases on SQL server 2005 and 2008 using T-SQL and Integration Services, report development using MS Reporting Services, as well as migration and development of MSDS authoring and distribution application

Entelegent Solutions, Inc., Charlotte, NC

Controller 2009

Led the installation of new office space which covered wire and wireless data access

Set up data center equipment and managed vendor relationships

Oversaw information technology, as well as finance and administration functions for a group of startup telecommunications companies providing managed services to commercial organizations

Formulated and executed policies and procedures for Finance and Administration, Information Technology, and Human Resources departments

Wikoff Color Corporation, Fort Mill, SC

Information Technology Director 2005–2009

Oversaw the Executive Steering Committee, responsible for the replacement of existing ERP application by reviewing ERP requirements and maintaining legacy system and costs

Strategically directed the implementation of Microsoft Exchange email system for 700 employees

Rendered data manipulation, performance tuning, and disaster recovery in maintaining SQL server database applications

Prepared various custom reports in Microsoft Reporting Services and built Intranet reporting facility

Provided effectual management in guiding a high-performance IT Team

Worked on the help desk trouble ticket system execution to increase customer satisfaction, as well as on remote access capabilities implementation to boost responsiveness

Career Highlights:

Substantially decreased telephony costs by 30% through efficient enforcement of a VoIP phone system in 2009

Served as driving force in the successful administration of an infrastructure renovation project and implementation of WAN throughout 30 locations in North America by providing increased productivity, enhancing communications, and optimizing stability and scalability for future growth

Pioneered new and better ERP system that could be implemented in less time, at less cost and would minimize the burden on IT for future upgrades

Earlier Career

Gary A. Brame & Associates, Charlotte, NC

Consultant Project Manager

Louis F. Stables, PA, CPA, Charlotte, NC

Accountant

Education and Credentials

Coursework in Accounting, Minor in Computer Science

Bob Jones University, Greenville, SC

Certifications

Microsoft Certified Systems Engineer

Solomon Software Certified Systems Engineer

Solomon Software Certified Financial Specialist

Solomon Software Order Entry and Inventory Control

Microsoft SQL Server Systems Administrator

List of Projects

2005

Name of Project: Mapics Financial Module Integration

Role: Interim Accounting Manager

Company Name: AGI Schutz, Inc. – A Division of American Greetings

2002–2003

Name of Project: Custom Executive Reporting and Forecasting System Development

Role: Interim IT Manager

Company Name: Holz-Her US, Inc.

2001

Name of Project: Solomon Software Implementation and Customization

Role: Consultant

Company Name: Neschen USA

2001

Name of Project: Claims Processing and Re-pricing Integration

Role: Consultant

Company Name: Dennis Insurance Group

1997–2000

Name of Project: Migrate Company to Windows Based Infrastructure and ERP System

Role: IT Manager

Company Holz-Her US, Inc.

1996

Name of Project: Implementation of Financial and Job Cost System

Role: Consultant

Company Name: Okaya-Shinnichi Corporation of USA

1995

Name of Project: Network Reconfiguration and Stabilization for Financial System

Role: Consultant

Company Name: Hendrick Motorsports

Technical Acumen

Microsoft Applications (Windows Server, Windows desktop, Access, Excel, Word)

ERP Systems (MS Dynamics NAV MS Dynamics SL Mapics Chempax Ross)

Microsoft SQL Server (SSMS, SSIS, SSRS, SQL Query, Triggers) Crystal BI WAN/LAN

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