APARNA PUSHPAHAAS E-Mail: ac5f8p@r.postjobfree.com

*** ******** **, *****: 647-***-****

Markham, ON-L6C 3E6

PROFESSIONAL SYNOPSIS

Analytical, enthusiastic and innovative software quality assurance professional with over 8 years of experience in testing Software applications. I am currently residing in Canada and working remotely for TSD Rental LLC in Boston.

CORE COMPETENCIES

Proficiency in testing Web applications, Client/Server applications and Software products

ISTQB foundation level certified tester.

Good understanding of QA methodology, Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Bug Life Cycle.

Expertise in Software Development Life Cycle (SDLC) methodologies and Comprehensive knowledge of Waterfall and Agile methodology.

Expertise in writing and executing test plans, test scripts and test cases and implementing functional, integration, regression, system, stress, Black Box, acceptance testing for both client server and web applications. Solid ability to analyze results and find bottlenecks, ability to quickly master new concepts.

Hands on experience in design of Test Plan & Test Strategy, test scenarios and test reports.

Expertise in writing system traceability matrix, defining test scenarios and test cases based on functional requirements and creating detailed test cases/scripts for technical and/or business clients.

Demonstrated proficiency in tracking defects, conducting defect review meetings with clients, coordinating for defect fixation with development team.

Expertise in using Team Foundation Server and Microsoft Test Manager for defect tracking and test case execution.

Excellent facilitation skills in conducting walkthroughs, surveys, questionnaires, interviews and brainstorming sessions.

Experienced in testing Web-based applications – Manual testing – testing in various browsers to check browser compatability (IE11, Chrome, Safari, Firefox)

Experienced in mobile testing in both Android and iOS – testing in all tablet and mobile (iPhone, iPad, tablets, android devices)

Hands on experience in automation testing. Created and executed test cases using ReadyAPI for testing Cloud based application running on AWS.

Experience in testing database applications in ORACLE and MS SQL Server and writing SQL Queries.

Strong experience in conducting UAT and documentation of test cases.

Expertise in writing UNIX commands.

Good team player with ability to coordinate with multiple internal teams and possess excellent written and verbal communication and interpersonal skills.

Possess strong problem analysis skills with ability to follow project standards.

TECHNICAL SKILLS:

Languages

Java ● JSP ● ASP ● Servlets ● JavaScript ● HTML ● SQL ● XML

Tools

Eclipse ● TOAD ● EditPlus ● Clear Case ● SoapUI ● Fiddler ● ReadyAPI

Defect Tracking Tools

HP Quality Center ● Mercury Test Director ● Quick Test Pro ● BridgeTrack ● Microsoft Test Manager ● TFS

Operating Systems

Windows 95/98/NT/2000/2003/2008 ● UNIX

Management Tools

MS Word ● MS Excel ● MS PowerPoint

PROFESSIONAL EXPERIENCE

TSD North Andover, MA Jan 2016 – Present (Contract)

Sr QA Engineer Nov 2014 – Dec 2015 (Full time)

TSD is the #1 provider of car rental software and car loaner software in the rental and dealership industries. TSD has led the way in fleet management technology, providing cutting-edge software solutions that help tighten controls, increase profits and provide visibility into our clients’ businesses. TSD is the premier provider of Software as a Service (SaaS) online car rental software and loaner management software

Responsibilities:

Lead and managed the software testing for ATLAS application which is a cloud based product run on AWS.

Worked on an Agile methodology.

Manipulate testing method based on the complexity of the feature.

Impact Analysis and identifying potential scope of testing.

Create and execute test scripts for automation testing cloud based applications on AWS.

Responsible for defining test details, test data requirement, and determine test results along with document change requests and responsible for providing updates on testing status.

Preparing and submitting the daily test status reports.

Provided feedback to the development team for all the defects raised and ensured that defect list was maintained appropriately.

Representing the QA in daily stand-ups, updating the team on the QA progress and bottle necks.

Liaising with QA manager and director in giving inputs on effort estimations and identifying the test cycle accordingly to cover the MVP for each sprint.

Involved in test scripting discussions with Business Analysts, team leads and other team members.

Create documentation for test observations and findings.

Managing the version control by checking in and checking out the code using Jenkins.

Keep strong communication with the QA manager and the development team on the testing progress.

Used TFS for requirement management and track defects and MTM to write and execute test cases

Performed tested on different browsers & different versions - IE, Google Chrome and Firefox to ensure browser compatibility.

Experienced in testing mobile applications – iOS and Android testing both Native and Web.

Use Ready API / SoapUI / Fiddler tool to communicate with the Web services for providing requests and getting responses.

Use Microsoft SQLserver, MySQL Workbench to validate database level testing

Have used Express profiler, SQL Profiler to trace the SQL Query generated in the backend during the software execution

Standard Chartered Bank, India Mar 2007 – Nov 2008

Sr. Product Analyst

Optial framework aims to integrate compliance and operational risk management within Standard Chartered.

Responsibilities:

Evaluated Business and Systems Requirement documents. Designed, developed and implemented test plans, scripts, and tools using the detailed business requirements document provided.

Contributed in developing each test plan and test case based on the high-leveled and detailed design.

Used Test Director to perform a test plan, track executions against plan throughout testing and handle defects from start to resolution.

Executed test cases throughout the integration and the regression environments

Documented and communed test faults and outcomes to the project managers and the application developers. Played the role of a Defect anchor assisting Application Developers and technical support staff in identifying and resolving problems

Tested several releases of Optial project with very short deadlines. Assessed and revised test sequence and scope based upon the test results and changes in the product design.

Documented test procedures and findings.

Was stationed in Malaysia during different country roll outs closely interacted with the Business & Application teams.

Standard Chartered Bank, India Oct 2006 – Mar 2007

Sr Product Analyst

Conflict Management System incorporates compliance requirement to monitor the insider trading within the bank. The application was used by employees acquainted with bank trading and those at top-level management.

Responsibilities:

Reviewed requirements for testability and usability; consulted development staff with regards to system functionality. Worked with appropriate business and technology leads to determine and identify the appropriate data for testing, and prepare that data for the test cases

Developed and updated Test plans, Test Matrixes, Test Scenarios, Test Cases and Test scripts for functional, orchestration and regression testing of critical scenarios thus achieving Business Process Validation. Documented Test procedures and findings.

Responsible for preparing the test data.

Led the team in preparing the test environment.

Analyzing and Reviewing test cases prepared by the team.

Played a pivotal role in Test execution covering functional & negative test cases.

Worked with development teams in investigating and correcting software bugs and deficiencies based on the testing results. Played the role of a Defect anchor assisting Application Developers and technical support staff in identifying and resolving problems

Contributed in Regression testing which resulted in low rate of defect slippage to UAT stage.

Assessed readiness and deviation of the product performance based upon test results and product specifications.

Standard Chartered Bank, India July 2005 - Oct 2006

Product Analyst

Phoenix project was to enhance SCB’s Operational Risk Management by reporting the Operational loss from Country/ Business/ functions with the current CORG issues and to allow for compliance with the key proposals on Operational risk

Responsibilities:

Analyzing client requirements and Understand the software application being tested.

Prepared the test plan, test scenario, test cases (used for module, integration, and system testing).

Assisted Application Developers and technical support staff in identifying and resolving problems

Performed peer review of test cases and was involved in test environment set up.

Performed Test execution. Played the role of a Defect anchor assisting Application Developers and technical support staff in identifying and resolving problems

Preparation and Review of Test cases. Designed, developed and implemented test plans, scripts, and tools using the detailed business requirements document provided.

Actively involved in the Test Execution phase covering both functional and negative testing.

Providing defect information (for developer) and tracking the defect each cycle by performing sufficient regression testing.

Assisted Stakeholders in User Acceptance Test support.

Documenting the lessons learnt in the project for the team.

Assessed and revised test sequence and scope based upon test results and/or changes in product design

Was instrumental in creating a repository of test cases for Phoenix project.

Standard Chartered Bank, India Jan 2005 – Jul 2005

Software Engineer Trainee

Description

Caravan was an initiative by Standard Chartered bank to consolidate existing data centres of Dubai into Atos Origin Data centre in Hong Kong.

It aimed to consolidate all instances to new HK data centre and ensure the Caravan migration is smooth and successful and no impact to business operations is caused.

Applications Tested in Caravan:

Responsibilites

Verified that eBBS application for U.A.E when deployed in Caravan environment performs as better as before.

Performed manual validation of the identified business functions.

Preparing the test cases and identifying the test data required.

Responsible for data set-up & script development of the transactions that were tested.

Conducted Smoke test for each Scenario before actual execution.

Test execution covering all the test cases from integration to regression.

Communicated effectively with teams in HK and Dubai to have a better understanding on the system.

Internet-Banking for UAE

Responsibilites

Verified that i-Banking application for U.A.E when deployed in Caravan environment performs as before if not, better, under the load of 400 concurrent users.

Validated environment and data set up for Test Execution in the Test environment.

Conducted 3 rounds of tests and monitored the Internet Banking Application & the surround systems during these tests.

Prepared an executive summary with findings and recommendations for the improvement of application.

EDUCATION

MASTERS DEGREE, ANNA UNIVERSITY, INDIA

SPECIALIZATION: COMPUTER APPLICATIONS

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