Ehtesham Haider

D.O.B : **/**/****

Nationality : Pakistani

Phone: +923*********, +923*********

E-mail: ac5f0d@r.postjobfree.com

ac5f0d@r.postjobfree.com

Valid UAE Driving License# 1102875

Education

MS Total Quality Management(TQM)(2010) University of the Punjab, Lahore,Pakistan

MSc(Hons) (2006) University Of Agriculture, Faisalabad

DVM (2002) University Of Agriculture, Faisalabad

FSc (1998) FG Degree College, Okara Cantt

Metric (1996) FG Boys High School, Okara Cantt

Certificates:

Lead auditor ISO 9001:2015-Quality management system (CQI-IRCA)

Diploma in Information Technology (RADEC) Vehari

Certificate in research methods, IQTM, University of the Punjab Lahore

Trainings

1.Best management practices to enhance quality management and operational performance (GCAS Abu Dhabi, UAE)

2.Training and facilitating adult learning (TAFAL)

3.Training of trainers(TOT)

Experience

Area Manager (1st May 2016 to date)

Responsibilities:

1.Ensuring the quality of services provided by the sales teams in the area.

2.Customer service quality assurance regarding products sold.

3.Report writing and Maintenance of records regarding activities conducted.

4.Supervision and capacity building of teams working under my command.

5.Conduction of trainings of field staff to improve their performance to achieve the targets.

6.Provision of technical services to customers on prevention, control and management of poultry disease with special focus on biosecurity.

7.Manage the Vaccination teams for administration of vaccines.

8.Ensure cold chain throughout delivery of vaccines

9.Ensure that all the health and safety related practices are applied at the site.

10.Liaison with medicine distributors and dealers regarding the supply of medicine.

11.Conduct technical sessions with Veterinarians, Farmers, farm supervisors regarding assurance of quality of medicine.

Quality controller (Tornado Group) Alain, UAE. (Feb. 2015 to Feb. 2016)

1.Development and implementation of Project quality management plan.

2.Plan and conduct field visits to monitor ongoing organizational activities for quality assurance.

3.Implementation of standards of ISO 9001:2008, ISO14001, OHSAS 18001.

4.Perform internal audits regarding meeting the standards of ISO 9001:2008, ISO14001, OHSAS 18001.

5.Corrective and Preventive Actions (CA/PA) management.

6.Give inputs to the concerned for the improvement of service quality in meeting the KPIs agreed between the Center of Waste Management (CWM) and HAAD Alain and the Eagle.

7.Ensures the document control throughout all the departments i.e. the same document is being used by all the concerned persons.

8.Follow-up of customer s satisfaction surveys, data analysis and evaluation.

9.Establish communications with internal parties who share in system implementations and the external system auditing party.

10.Prepare and consult system auditing and certification sessions.

11.Prepare and compose all required reporting and documentary updates.

12.Ensure the KPIs levels, in coordination with contract manager

Facilitator at the Brooke Pakistan (Dec.2007 to Dec.2014)

The Brooke is UK based organization working solely for the animal welfare in many countries of world.

Responsibilities:

1.Veterinary Hospital and laboratory management.

2.Project planning and implementation to prevent various equine diseases.

3.Participatory epidemiological investigations of various equine diseases.

4.KAP assessment of equine owning communities regarding prevention and control of diseases.

5.Participatory community mobilization by using PRA tools to prevent and control diseases in equines.

6.Participatory assessment of various stakeholders, their capacity building. Linkage with the concerned communities and post linkage monitoring and evaluation.

7.Development of training and extension materials for trainees from likeminded organizations.

8.Trainings of staff of the Brooke Pakistan, and its partner organizations including L&DD Govt. of Punjab, PRSP(Punjab rural support programme) and SRSO(sindh rural support organization).

9.Monitoring and evaluation of staff of Livestock and dairy development department of Punjab Government trained by the Brooke Pakistan.

10. Participation in exhibitions, meetings and trainings meant to promote livestock production and welfare.

11.Managing and conducting events to promote animal wellbeing among different sects of society.

Veterinary officer at Govt. of Punjab Pakistan. (Feb. 2006-Dec.2007)

1.Implementation of disease prevention and control programs through immunization campaigns and education of livestock farmers.

2.Livestock extension meetings with farmers to enhance the productivity of their animals by improving husbandry practices, managing crops and prevention of infectious disease and mastitis.

3.Surgery and Treatment (Mix practice) of the animals visiting the hospital.

4.Organizing events to promote livestock production and wellbeing.

5.Hospital management.

6.Documentation and Reporting.

Skills

1.Excellent communication and training skills

2.Excellent interpersonal and presentation skills

3.Proficient in English, Urdu and Punjabi, and learning Arabic

4.Good command in MS word, Excel, Power point and Outlook.

5.Good driving skills

6.Internal auditing for quality assurance

7.Excellent knowledge of GMP in pharmaceuticals

8.Hazard Analysis Critical Control Point (HACCP)

9.Quality management system (ISO 9001:2015)

10.Occupational health and safety standard (OHSAS 18001)

11.Environmental management system (14001:2004)

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