GOPI KRISHNAN
SAP Success Factors HCM Consultant
Email Id: ************.***@*****.***
Phone: 416-***-****
Professional Summary:
• Certified SAP SuccessFactors Employee Central Recruitment Onboarding and SAP HCM Lead Consultant with 12 years of SAP HCM configuration experience plus four years of SuccessFactors BizX implementation and support experience in various projects for Government Sectors, Non-profit Organization, Insurance, Oil & Gas, Public sectors, Energy, Utilities and Telecom industries.
• Successful track record of 8 full life-cycle implementations and multiple production support assignments relating to application enhancements and system change requests which includes business process analysis, conceptual design, blue printing, system configuration, and integration, migration, system testing, end user training, cutover activities and delivery up to post implementation support.
• System configuration experience in accordance with Solution Design & Configuration Workbook / Business Blueprint and extensive knowledge and practical experience with SAP architecture and technical integration of relevant applications.
• Experience in implementing/testing Success Factors Employee Central, EC-Payroll, Recruitment and Onboarding modules end-to-end, including Performance and Goal Management.
• As a Lead consultant helped customers in process mapping, identifying and executing enhancements to standard HCM and Success Factors functionality/processes, efficient HR service delivery, organizational change management and master data management.
• Translate Business requirements into System Configuration Objects and create Solution Design for Success Factors Employee Management Solution in compliance with the Best Practices.
• Identifies new business processes and strategies to improve efficiency of operating division and the development of business requirements through detailed analysis and recommendations.
• Hands on experience in Quality Assurance methodologies which includes Unit Testing, System Testing, Integration Testing, and User Acceptance Testing (UAT) and test management tool HP Quality Center.
• Offered strong customer focus and acted as a lead analyst by providing effective, dependable and timely resolution to all product related issues.
• Holding: Reliability Security Screening Certificate, Government of Canada.
SAP Cloud (Success Factors) & SAP HCM On-premise Skills:
• Success Factors BizX: Employee Central, EC-Payroll, Recruitment, Onboarding and PMGM, Data models configuration, custom field creation, Configuration work books, configuring RBP and workflows.
• Payroll: Wage Types, Processing Time Data, Payments and Deductions, Schemas, Functions, Calculation Rules, Default Values/Features, Factoring, Taxes, Benefits/Payroll Integration, Garnishments, Bank Transfers/Direct Deposits, General Ledger, Third Party Remittance, Off-Cycle Processing.,
• Time Management: Work Schedules, Time Types, Time Account type, profile, Substitutions, Absences, Overtimes, Time Evaluations, Shift Planning and modified schema TM00 and TM04, CATS.
• Organizational Management: Organizational Plan, Organizational Structures, Reporting Structures, Relationships, Personnel Cost Planning.
• Personnel Administration: Enterprise structure, Organizational structure, Organizational assignments, integration of PA/OM, maintaining master data, and Payroll Data (Pay Scale and Wage Type Structures).
Leadership & Communication:
• Experience in Team Management, Reporting, Planning & Scheduling, Back up Planning and Disaster Recovery
• Excellent Comprehension, Analysis, Interpersonal & Leadership skills, Man Management, Crisis Management, Conflict Management and Change Management
Professional Experience:
HR Strategies Consulting, ON Jan 2016 – Present
Role: SAP SuccessFactors Lead Consultant
Responsibilities:
• Delivering effective business solutions that met and exceeded the expectations of the HRSC’s Canada & USA clients.
• Lead requirements-gathering sessions during the Employee Central implementation with Timesheet and Time off, Recruitment, Onboarding and Performance Management and Goal Management modules.
• Configuration development as per the client requirements in Success Factors Employee Central, EC-Payroll, Time Off, Recruitment and Onboarding modules.
• Strong expertise in cloud middleware Application-Hana Cloud Integration with Active Directory / ADP / Ceridian systems.
• Setting up Success Factors Admin and Employee Central which includes Payroll calendars, Holiday Calendars, Pay Grades and levels, Foundation Objects, Succession, and corporate data models, Picklist management, Workflows, Timesheet and Time off etc.
• Administration, maintenance, and ongoing continuous improvement of the Success Factors modules includes Employee Central, Recruitment, Onboarding and Performance manage and Goal management.
• Providing solution, specialist direction, control and guidance to the SAP Success Factors clients in order to meet project deliverables on various modules like Employee Central, Recruitment, onboarding and integration
• Creating custom Generic Objects and created custom Goal libraries based on customer’s requirements.
• Rich experience on configuration of Position Management in EC, Performance Rating Scales, goals, route map setup, Core competencies, Role specific competencies setup.
• Engage Cross functional resources both internally and by partnering with the customer to drive resolution.
City of Mississauga, ON Oct 2015 – Dec 2015
Role: SAP Payroll support consultant
Responsibilities:
• Handled HR Support Packs and year end activities.
• Configuration of the SAP HCM system to meet new or changing business requirements-RFCs (Request for Change), Review of requests, assess needs, develop and implement solutions and manage customer expectations by presenting technical solution including action plan to the business requirement.
• Performed Regression test to ensure configuration did not break any of the year-end relevant configuration, table updates etc. that came through HRSP’s relevant SAP Notes and transports.
Computer Science Corporation., ON May 2015 – Oct 2015
Role: Success Factors Support Analyst
Responsibilities:
• Providing solution, specialist direction, control and guidance to the SAP Success Factors clients in order to meet project deliverables on various modules like Employee Central, Recruitment, onboarding and integration (SFAPI, Dell Boomi). Engage cross-functional resources both internally and by partnering with the customer to drive resolution.
• Designed conversion plans and strategies during the data migration from HCM on premise to Success Factors Employee Central.
• Provided business rules for Benefits and payroll data mapping and collaborate with data conversion team and trouble shoots data conversion issues.
Enbridge, Chatham-Kent, ON Dec 2013 – Apr 2015
(Formerly Spectra Energy Company)
Role: SAP HCM Lead Consultant
Responsibilities:
• Production support activities for Canadian Payroll, Time Management, Organizational Management; Personnel Administration and ESS/MSS to address identified business requirements.
• Handled Mid-Year Support Packs; Year End Support Packs.
• Customized Payroll and Time PCRs for various Union collective bargaining agreements.
• Installed all required HRSPs and included the Year End Base HRSP
• Updated payroll calendar and deduction and payment models for upcoming year.
• Configure the Quotas, dynamic actions and WCB account setup.
• Configure SAP HR modules (Pay and Time/schemas and rules) to address identified business requirements.
• Provide advice and recommendations regarding appropriate use of the SAP HCM modules in particular Payroll, Time Management and Time Evaluation in a support environment.
Flint Trans field Services, Calgary, AB Jun 2013 – Dec 2013
Role: SAP SuccessFactors EC Consultant
Responsibilities:
• Involved in gathering business requirements to identify and adapt the existing legacy features.
• Create data gap analysis documents to help the business user in understanding the data gaps that currently exists.
• Configured Data Models (Succession, Corporate, Country-specific, Rules data model, Workflow and Propagation).
• Configuration of Foundation Objects and security setup.
• Configured various settings in provisioning e.g. Company Settings, Copy Permission Roles from another instance, Copy Company Settings, import and export configuration Settings and workflows.
• Responsible for the tracking of all issues and prioritize depending on the key business areas and time sensitive process constraints.
Government of Manitoba, Winnipeg, MB Feb 2013 – May 2013
Role: SAP HCM Support Consultant
Responsibilities:
• Configuration of the SAP HCM system to meet new or changing business requirements-RFCs(Request for Change), Review of requests, assess needs, develop and implement solutions and manage customer expectations by presenting technical solution including action plan to the business requirement.
• Develop and deliver documentation and training on new or changed procedures.
Cameron, ON March 2012 – Jan 2013
Role: SAP HR –PY Consultant
Responsibilities:
• Interacted with client to understand company policies and procedures.
• Configured pay periods for different payroll area’s as per business requirement for YR 2012.
• Created wage types, basic pay, additional payments, and recurring payments/deductions and maintained the tables T512W_D, T512W_O, T511.
• Updated table T511K /payroll constant with the new rate as per the requirements and performed testing with new rates and documented the test scenarios.
• Generated Payroll Periods. Configured wage types for the new business requirements and mapped them to the G/L Accounts. Introduced new payment models. Implemented Garnishments and Third Party Remittances. Configured Off-cycle payroll for payroll adjustments.
• Configured the features LGMST, TARIF and ABKRS to default the basic pay wage type, pay scale type and area, and payroll accounting area, respective while creating the basic pay info type.
• Performed Positive and Negative Unit Testing with End Users to test the full integrity of the configuration.
• Ran postings for posting the symbolic accounts to corresponding GL accounts as delivered by FI.
BHP Billiton, SK October 2010 – February 2012
Role: SAP HCM Lead Consultant
Responsibilities:
• Resolve day to day issues related to payroll processing, Create Functional Specifications for new enhancements, perform tax table updates, wage types, resolve issues related FI Posting & third party processing.
• Worked with the CA payroll schemas and sub-schemas K000, KT00 and payroll driver RPCALCK0.
• Configured and defined the processing classes for the custom wage types.
• Customized PCRs for Union collective bargaining agreements calculations during payroll run.
• Configuring the Dynamic Actions as per the requirements.
• Created and maintained Organizational objects: Organizational units, jobs, position, and qualification. Assigned tasks to the positions. Assigned cost centers to the organizational units.
SanDisk, CA April 2009 – September 2010
Role: Project Leader
Responsibilities:
• Documented the functional & technical specifications thus customized and configured the unique requirements.
• Worked with the time wage type selection rule group table T510S to pick up the appropriate wage type depending on the employee’s organizational assignment and type of the day.
• Worked with processing classes to cumulate and store different wage types.
• The project involved understanding the various rules and deductions and configuring them in SAP. Also worked on yearend and production support.
• Configured different data entry profiles for the Cross Application Time Sheet (CATS) for employees entering time data into CATS.
Basic Energy Services, TX January 2007 – March 2009
Role: SAP HR Functional Consultant
Responsibilities:
• Requirements gathering and configuration for acquisitions into existing SAP time and payroll environments, including consolidation of 26 independent payrolls.
• Payroll configuration and analysis to support new companies identify gaps, risks within existing application.
• Wage type, schema, gross to net payroll configuration during parallel and regression testing phases for the integrated companies.
• Communicate regression testing, efforts, cutover activities to support new companies
• Go live planning and production support activities
• Defined Payroll areas and assigned relevant period parameter and date modifier & set up feature ABKRS. Created control record and set up retroactive accounting period.
• Involved in setting up an Organizational plan which defines the relationship between organizational units. Integration between PA and OM using PLOGI tables.
• Worked with Time evaluation without clock times (TM04).
Wartsila, IN June 2006 - December 2006
Role: SAP HCM Functional Consultant
Responsibilities:
• Documented the functional & technical specifications thus customized and configured the unique requirements.
• Analyzed Gross/Net payroll business processes for conversion to SAP Payroll.
• Provide advice/counsel and supervised client during payroll configuration.
• Performed project management activities.
• Participated in the blueprint and realization phases of project.
• Configured gross payroll (schemas/rules) for teacher’s pay calculations.
• Involved in writing the test scripts and the documentation of test cases and test results.
• Contributed in developing test methodologies and strategies for testing for the successful functioning of SAP.
Department of Corrections, NZ March 2005 – May 2006
Role: SAP HR Analyst
Responsibilities:
Project Objective was enhancement of PA, OM and TM Business process as per the user requests. I was Involved in the post production support phase of the project. The Duties performed are the following:
Responsibilities:
• Configured Structures in HR including Enterprise Structures (Personnel Areas, Personnel Sub-Areas) Personnel Structures (Employee Group, Employee sub-Group).
• Configured the IMG settings (Work schedules, Absences, Attendances and Quotas) required for Time management.
• Creation of public holidays and factory calendar, work schedules, period work schedules along with the work schedule rules.
• Defined features – SCHKZ, WWEEK, and TMSTA. Grouping Abs/Att. types, Set Time constraint classes, counting and rounding rules for absence and attendances. Quotas Configuration, Vacation accruals. Overtime rules configuration based on union contracts.
GGPL, IN September 2004 – February 2005
Role: Business Analyst
Responsibilities:
• Facilitated communication between IT and the business users.
• Conducted testing to ensure the system is configured as per the functional requirements.
• Developed and maintained Business Requirement Documentation and User Documentation.
• Provided end-user training and developed necessary materials
Education and Professional Certifications:
• Master of Business Administration (MBA) in Human Resources Management.
• SAP HCM Solution Consultant and Administration Certification.
• Success Factors Certified Application Associate in Employee Central
• Success Factors Certified Application Associate in Recruitment Management
• Success Factors Certified Application Associate in Onboarding