Human Resource Assistant

DENISE LONGMIRE

*** ***** **., ******, ** ***** H: 708-***-**** C: 708-***-**** ***************@*****.*** Hard-working professional who is highly efficient in time-critical situations. Skillfully prioritizes and manages all aspects of employment laws, compliance issues and benefits

Termination procedures

Employee recruitment

Filing

Human Resource Information System (HRIS)

Payroll Processing

New employee orientations

Team building

Trained in FMLA/ADA/EEO/WC

Data Entry

New Hire Orientation

Assistant Human Resource, 01/2017 to 01/2018

Barco Products – Batavia, IL

Explained employee compensation, benefits, schedules, working conditions and promotion opportunities. Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references.

Captured key feedback from employees during exit interviews. Addressed and resolved general payroll-related inquires. Assisted the diversity recruiter in complying with all corporate policies. Data Entry Specialist, 06/2016 to 01/2017

SourceHov – Ft. Bliss, Texas, United States

Entered numerical and alphanumeric data into databases in a timely and accurate manner. Scanned documentation and entered into the database. Reviewed medical records for completeness.

Entered medical claims.

Insurance verification.

Customer Service Representative/Billing Specialist, 01/2016 to 06/2016 Conduent – Ft. Bliss, Texas, United States

Answered an average of 60 calls per day by addressing customer inquiries, solving billing problems and providing new product information.

Apply adjustments and credits when necessary.

Apply and post payments.

Resolve customer complaints in a timely professional manner. Guest Service Representative/Office Clerk, 08/2012 to 01/2016 Deluxe Inn – Ft. Bragg, North Carolina, United States Greeted, registered and assigned rooms to guests.

Made and confirmed reservations.

Computed bills, collected payments and made change for guests. Performed bookkeeping activities, such as balancing accounts and conducting nightly audits. Calculated figures such as discounts, percentage allocations and credits. Balanced batch summary reports for verification and approval. Coordinated approval processes of all accounts payable invoices. Staffing Specialist, 07/2006 to 03/2011

Staffng Services, Inc. – Rockford, Illinois, United States Hired employees and initiated the new hire paperwork process. Supported management in developing and implementing personnel policies and procedures. Conducted exit interviews and verified that employment termination paperwork was completed. Addressed all employee harassment allegations, work complaints and other concerns. Explained all of the human resources policies, procedures, laws, standards and regulations to each employee.

Developed and facilitated job recruitment fairs.

Made salary adjustments and managed contract renewals and promotions. Handled all immigration-related issues for each business unit. New-employee orientation programs, including safety training. Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits.

Enforced company policy and procedures relating to all phases of human resources activity. E-verify and DHS verification.

Handled understaffing, disputes, and administering disciplinary procedures. Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references.

Addressed and resolved general payroll-related inquires. Entered personnel and subcontractor data into a central database. Reviewed and confirmed that all final paid hours corresponded with timesheets and state laws. Enforced company policy and procedures relating to all phases of human resources activity. Audited workplace, employee and management policies and procedures. Processed unemployment claims and acted as the company representative at unemployment hearings. Researched all payroll, COBRA, disability and FMLA issues. 911 Operator/Dispatcher, 03/1992 to 07/2006

Maywood Police Department – Maywood, Illinois, United Sates Answered emergency and non emergency calls.

Dispatched to Police, Fire, Ambulance and Public Works. Entered all calls into CAD system (Computer Aided Dispatch). Entered Wanted Persons, Missing Persons, Theft of Auto into LEADS (Law Enforcement Agency Data System) and NCIC (National Crime Information Center). Worked with multiple agencies in time of crisis.

Report writing and heavy public contact.

Purged and cancelled records accordingly.

High School Diploma:

Proviso West - Hillside, Illinois

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