Manager Customer Service

Mark A. Bomar Phone: 804-***-****

*****************@*****.*** 3322 Circle Brook Dr. Apt. H Linkedin member: Mark Bomar Roanoke, Virginia 24018

OBJECTIVE

As a Supply Chain Manager and Purchasing & Inventory Control Manager with decades of experience, I am intricately involved in a multitude of business operations. Procurement and discovery of diverse materials. Development of vendor and customer relationships. Inventory and expense control. Shipping & Receiving coordination. Production planning and organization. Intercompany coordination with Engineering, Accounting, Sales, Shipping / Receiving, and Customer Service departments.

Seeking position within an organization to develop and implement profitable ideas, programs, and policies that benefit all members of the vendor - business - end customer relationship.

WORK EXPERIENCE

Supply Chain Manager October 2014 – August 2017

Empire Bakery Commissary, LLC Rocky Mount, Virginia

- Manage Shipping & Receiving and Purchasing staff of a cake decorating manufacturer with national distribution.

- Coordinate the purchasing of components (ex. cakes, icing, plastic packaging, corrugated cartons, & decorations), maintenance supplies, and office supplies.

- Manage inbound & outbound freight through quarterly freight quoting, advance scheduling of freight, monthly freight company reviews of costs and on time proficiency, and new provider sourcing.

- Organize and conduct monthly facility inventory counts. Through team efforts have successfully reduced monthly inventory losses by over 300% on average.

- Established inventory controls with the development of a new part numbering system, improved inbound product identification / labeling, and daily tracking of miscellaneous inventory usage.

- Developed and maintain a review system to manage replenishment requirements and outbound trends of finished product inventory at a national distribution warehouse.

- Improve purchase order on-time delivery by developing a daily expediting program.

- Conduct weekly product cycle counts to aid in the purchasing of materials and supplies.

- Develop inventory diversification through product searches & quoting.

- Developing / Initializing MRP purchasing through Misys / QuickBooks ERP software.

- Resolve freight damage and product assurance issues.

- Coordinate and maintain documentation for Safe Quality Foods and Good Manufacturing Practices audits.

- Organize and maintain the company’s Kosher certification.

Purchasing Manager / Inventory Control June 2012 – October 2014

Purchasing Manager June 1989 - February 2012

The Miller Group Richmond, Virginia

- Manage the procurement activities for a national store display manufacturer. Activities include identifying, quoting, purchasing, expediting, and inventory controlling components, factory supplies, and office supplies in a just-in-time production environment.

Mark Bomar 804-***-****

*****************@*****.***

- Acquire materials both raw and fabricated in the industries of lumber, wood based sheet stock, metals, plastics, packaging, and hardware.

- Cultivate and maintain mutually beneficial relationships with vendors. Purchase from over three-hundred suppliers, which on any given day purchase orders were open with more than one-hundred of these vendors.

- Source new vendors and materials with tools such as the Thomas Registry online and the Internet.

- Responsible for utilizing existing inventory into new projects.

- Monitor weekly the components used in a nation-wide display program utilizing a min-max inventory control system.

- Resolve issues with vendors in regards to product quality, damage replacements, and invoice payments.

- Supervise Receiving staff. Manage the receiving and dispensing of components and materials for production.

- Review the receiving of all orders for overages / underages, on-time delivery, and pricing.

- Experience in using Syteline ERP software. This program encompassed production, engineering, accounting, inventory control, customer service, accounts payable / receivable, and sales. Developed procedures and trained end users in the use of Syteline software. Member of management committee that chose and implemented ERP system.

- Develop, instruct, and monitor company policies and procedures pertaining to purchasing, receiving, and inventory control.

- Train, schedule, and delegate responsibilities to Purchasing Department staff members (2). Evaluate productivity and effectiveness of subordinates.

- Assist the Director of Operations with production scheduling, job creation, and job execution.

- Experience in importing product from China and Canada.

- Prepare and maintain government required data pertaining to Environmental Protection Agency, Virginia Department of Environmental Quality, and California Air Resources Board standards.

- Organized successful move of inventory during a facility relocation.

Human Resource Manager Trainee June 1988 – April 1989

Leggett Department Store Richmond, Virginia

- Recruit, screen, and hire store associates.

- Lead trainer for cash register procedures. Responsible for the training of employees at new store openings.

EDUCATION

Bachelor's Degree, Business Administration & Management,

August 1984 - May 1988

Virginia Commonwealth University Richmond, Virginia

- Bachelor of Science Degree in Business Administration & Management. Courses in the areas of management & organization, operations management, human resources, business communications, and business law.

SKILLS

- Proficient with Microsoft Office programs Word, Excel, and Power Point

- Public Speaking & Coaching

Contact this candidate