Customer Service Life Insurance

Therea Hervey

**** ********** **

Garland, Tx 75042

Phone: 214-***-****

Email: ***************@*****.***

OBJECTIVE

To secure a challenging position requiring proven organizational, administrative and interpersonal skills in a professionally based environment.

Education

Associate degree in criminal justice at Pulaski technical college

QUALIFICATIONS

• Work well independently and as a team member.

• Outstanding interpersonal and communication skills, having dealt with a diversity of professionals, clients and staff members.

• Strong planning and leadership skills; delegating authority and motivation to others to ensure efficiency and productivity. Productive in fast-paced, high-pressure environment.

• Self-motivated, able to organize and consistently meet operational deadlines.

Wok experience:

April 2013 to March 2015

Customer Service at FCS

Responsibilities

I called companies every day that were past due on their yellow pages account. I did everything in my power to make my customer current on their bill if I had to suggest auto pay, payment arrangements, or even call back at a better time. I wanted my customer to b happy customers and thankful that they chose YP.

Work experience: Sales representative at

April 2015 to August 2015

Wehco Video

Responsibilities

Assisted customers if they had problems with their phone, cable, or Internet. I also assisted customers if they wanted to set up phone, cable, or Internet . Offered our promotions that we had going on at the time and made sure I made every customer a happy customer.

December 2015 to July 2016

Torch mark Corp

Assisted customers with either life insurance for themselves or for a family member. Main questions that we would have on a daily basis is what type of life insurance that I get,why did my policy increased, or I would like to make a payment.

Accomplishments

Great impact it helped me build more on my customer service skills and it help me improve my computer skills.

Skills Used

Great customer service

Skills

SKILLS

Typing 40 wpm

Microsoft Office

Fax Server (eFax)

Excel Expert

Microsoft Window

Microsoft Word

PowerPoint

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