Front Desk Customer Service
Resume:
Jennifer Wante
Methuen, MA ****4
******@*********.***
Profile
Hard working college senior with a business professional mind. Strives to reach fullest potential to overcome all obstacles when completing tasks. Seeking a job in the Business field.
Education
Merrimack College, Girard School of Business North Andover, MA
Bachelor of Science in Business Administration May 2018
Concentration: Management GPA: 3.33
Honors & Awards: Merit Scholarship, Dean’s List
Relevant Courses: International Management, Operations Management, Strategic Analysis and Decision Making, Diversity in the Workplace, Health Care Management, Managerial Finance, Financial Accounting
Projects: X-Culture; online business project with international students, writing a business proposition for a developing company.
Experience
Nancy Chippendale’s Dance Studio North Andover, MA
Front Desk/ Office Associate September 2016 – Present
Front desk coordination- meeting and greeting clients, registering new clients and opening new accounts.
Assisted the studio by, taking transactions from clients in the form of: cash, checks, and credit card.
Data Entry into the students accounts through the “MINDBODY” system.
Make copies of various business documents and papers for the Owner.
Implementing upselling techniques in regards to products when appropriate.
Register new students through the computer system program “MINDBODY”.
Processing appropriate paperwork; auditing information for accuracy for proper completion.
Answering phone calls and taking detailed messages.
Occasionally work through mathematical equations to figure out why a customer’s debits and credits on their account do not equal what they believe they owe.
Create New Student packets and folders with appropriate paperwork and forms.
Teacher’s Assistant September 2010 – May 2017
Assisted dance teachers in various classes by preparing the room for class and setting up the computer.
Served as a back-up teacher, helped the children with their individual needs and set up their dance lines.
Childcare Andover, MA
Nanny Summers 2013- 2017
Schedules children’s activities, including doctor’s appointments and play-dates.
Helped the children develop problem solving and social skills, and be able to decipher wrong from right.
Leadership & Volunteer Experience
Nancy Chippendale’s Dance Studio North Andover, MA
Team Captain May 2013 – May 2014
Completed various ad hoc projects for teachers.
Ran pep rallies for the whole team of 150 students during competition season.
Made sure the younger dances felt confident in themselves.
Lead chants and cheers to get the team excited before different performances.
Skills & Interests
Certifications: Bloomberg Certified
Computer Skills: Proficient in Microsoft Word, Excel, PowerPoint, Google Drive, MINDBODY Inc.
Interests: Mathematics, Accounting, Organization
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