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ROBERT GONZALEZ
OBJECTIVE
To plant myself in an organization where I can grow and learn in while utilizing my unique skillsets and work ethic.
SKILLS & ABILITIES
Highly advanced computer skills with emphasis on building, trouble shooting and configuring for specific roles. Knowledge and experience using different operating systems like windows, Osx and Linux. I type 55 wpm and am extremely computer savvy, administrative skills, Merchandising, Salesmanship, Communication, Bi-lingual, Client privilege sensitivity, Marketing, Public speaking and Client management.
EXPERIENCE
ALLSTATE INSURANCE
04/28 - Current
Licensed in PA for P&C, Life, Health, Accident, Limited annuities, my responsibilities include running an office with the day to day operation of developing rapport and servicing clients on the phone or in person. Bringing in new business and processing all the administrative documentation in the form of policies whether written or digital, record keeping, book keeping, taking payments, making deposits at bank, processing policies, starting claims and making all types of endorsements to policies, organizing and implementing community initiatives to help saturate our brand image locally and most importantly playing the Advisor role with our clients.
ACOSTA SALES, MARKETING & MERCHANDISING
07/13 – Current part-time
I have played many roles at Acosta always part time. I have worked on a Special team that traveled throughout Central Pennsylvania doing store wide resets in a regimented fashion as to be consistent with Weiss model stores. I have also done independent projects and initiatives for many Vendors that included servicing in a merchandising capacity product lines in retail settings. I have built special displays and conducted audits of inventory in stock and on floor. I always rotated stock and checked labels and SKUs from proper formatting and accuracy. I documented and reported by filling out surveys, taking pictures and uploading information into client portals online.
FAMILY CATERING BUSINESS
11/01 – 07-13
I worked in the acquisition of new business, the procurement of inventory and logistical support.
CUDLEY’S HOMECARE LICENSED AGENCY
07/11 – 10/11 Contracted to train personnel
I took on this contract before moving to Pennsylvania because of the relationship I had with the CEO. I basically trained the intake marketing reps to open new business following a methodology that worked for me in the procurement of referrals for Home Care services in a myriad of different medical services settings. My day to day activities included visiting Hospitals, Health Care Clinics and Doctor offices throughout the Greater New York Tri-State area. I conducted In-service’s, provided entertainment and developed long lasting relationships. I also sold all types of Durable Medical Equipment like wound care, Respiratory care and Incontinence supplies.
Respiratory products sold (CPAP masks, Filters, Tubing, Nasal cannulas, Oxygen masks connectors & tubing, humidifiers, Nebulizers, Portable Oxygen concentrators)
Diabetic Supplies, Incontinence, Ostomy supplies, Infection control, Wound care, Orthopaedic Wheel chairs, Walkers, Canes, Commode chairs, Shower benches, lift chairs & Hospital beds.
ALPINE HOMECARE
08/09 – 07/11
Quickly positioned Alpine as the premiere CHAA home care agency in the Bronx based on proven campaign management, Marketing-team leadership, strategic planning and new market development skills.
Promoted to market in competitive markets due to my uncanny ability to open accounts that were once thought of as a waste of time, like Doctor Offices and M.R.D.D. facilities.
Led a staff of 5, recruited Nurses and other professionals including Intake and billing personnel.
Represented agency to clients; developed and recommended marketing programs; developed new accounts; reactivated dormant client relations, deepened and broadened long term relationships.
Charged with identifying and analyzing internal and external issues affecting the agency and developing solutions to address gaps.
Serviced accounts, Conducted In-services as needed for new business and training.
Sold a variety of Durable Medical Equipment for Wound care, Respiratory, Incontinence and Diabetic supplies.
EDUCATION
BRONX COMMUNITY COLLEGE
Devry Technical Institute
COMMUNICATION
In my past work experiences I was a recruiter in the Home Care setting and also a Marketing representative that always gave In-service’s every time I brought on new accounts.
LEADERSHIP
I have pioneered ways to bring new business to the organizations I was a part of and often lead a team of intricate pieces from different departments in the facilitation of referrals. I conducted back round checking for staff and Insurance verification for clients and finally the coordination of services being the end product.
REFERENCES
ANGELO ONEIL MARKETING MGR 718-***-**** (15 YRS)
JOHN SANTIAGO CEO OF J.S. GREEN SOLUTIONS INC. 917-***-**** (18 YRS)
JOSEPH LOPEZ SGT. CORRECTIONS HUNTINGDON PA 718-***-****