Office Manager

Tammy Duncan

**** ******* **. #*** *******, Ca. *6002 * Cell 530-***-**** * **********@*****.***

Professional Summary

Customer Service Specialist with over 13 years experience in a fast paced environment. Skilled in training staff and establishing rapport. Self motivated with exceptional communication, hard working multi-tasking with outstanding telephone skills, and scheduling appointments.

Skills

* Customer Service

* Scheduling Appointments * Service Writer

* Parts Look up

Office Manager

* Account management * Payroll & Billing

* Records management * Billing and collection

Maintains office services by organizing operations and procedures; preparing payroll; correspondence; filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions. Accounts Receivable/Payable, Payroll, Customer

Service, Ensure the smooth running of the office. Maintenance, mailing, supplies, errands, shopping, schedule meetings and appointments.

Organize the office layout and order stationery and equipment. Maintain the office condition and arrange necessary repairs. Update and maintain office policies as necessary. Organize office operations and procedures. Ensure that all items are invoiced and paid on time. Manage contract and price negotiations with office vendors, service providers, ensure accurate and timely reporting. Completes operational requirements by scheduling and assigning employees; following up on work results. Ability to multi-task and prioritize work.

Attention to detail and problem solving skills, Excellent written and verbal communication, Strong organizational and planning in a fast-paced environment.

Work History

A1-Smog & Repair Center - 513 N. Market St., Redding, Ca. 96003

Office Manager from 7/2004 to 6/2016

Kragens Auto Parts / Commercial - 1998 - 2002

References

Jennifer Cravens - Activities Director - 530-***-**** Dina McKillep - Office Mgr.- A1 Smog - 530-***-**** Christy Wright - 530-***-****

Tammy Bartlet - Property Manager -

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