**/**** ** **/****

Medley, FL

**/**** ** **/****

Boca Raton, Florida

CYNTHIA PALANQUET

Summary

Dedicated and ambitious Logistics Coordinator with 1+ years in logistics coordination. Specializing in shipping operations, quality service, customer retention, productivity and team management. Respected builder and leader of customer-focused teams; instilled a shared, enthusiastic commitment to customer service as a key driver of company goal attainment. With consistent record of reducing cost and improving efficiency of operations.

Highlights

Meticulous attention to detail and tasks

Emphasis on customer satisfaction/retention.

Team management/development

Highly developed inventory control and

scheduling skills.

Deadline-oriented

Able to grasp new concepts quickly and efficiently Client relations specialist

Shipping Documentation Process knowledge

Fluent in French and Creole

Accomplishments

Played an instrumental role in increasing operational efficiency by implementing new supply chain and logistics processes through the use of Magaya software.

Experience

Shipping Coordinator

Wincorp International Inc

Provided logistics support in all aspects of worldwide vessel loading and container consolidation operations.

Created shipment documentation including commercial invoices, BOL's, SLI's, SED's and AES filings. Coordinated with freight forwarders to expedite documentation and ensure timely delivery of international shipments via LTL and FTL partners.

In charge of same day rush processing. Coded individual orders in IMDS and printed BOL's, invoices, picking/shipping labels and made sure all orders were picked, packed and shipped. Ensured customer satisfaction by analyzing shipments and proactively identifying potential issues for resolution.

Increased revenues by strengthening carrier relationships and building carrier lane capacity. Maximized profits by effectively negotiating carrier pricing. Implemented the integration of Magaya logistics software. Operations Manager

Office Depot

Responsible for Accounts Payable and store wide freight and logistic processes. Filed reports on a daily basis regarding policy, procedure, and other information. Verified that store transactions complied with financial policies and procedures. Prepared invoice batches for data entry and payment. Disbursed payments to suppliers, vendors, and employees. Assisted with month end reconciliations and reports Interacted with customers, responding to inquiries and demands in a timely manner. Maintained loss prevention compliance, store visuals and merchandising standards. Worked in a fast changing environment and able to consistently achieve company goals. 829 Southwest 102nd Way, Pembroke Pines, FL 33025 H: 305-***-**** ac5eia@r.postjobfree.com 02/2008 to 11/2008

Miami, FL

09/2004 to 12/2015

Miami, FL

2017

Pembroke Pines, FL, United States

2015

Fort Lauderdale, FL

Accounts Payable Processor

PLC Law Group

Received and screened a high volume of internal and external communications, including email and mail. Maintained all accounts payable by calculating, posting and managing all accounting figures and financial records.

Reviewed all invoices for appropriate documentation and approval prior to processing Managed office expense reports, checking for accuracy and efficiency. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Managed daily office operations and maintenance of equipment. Transportation Security Officer

Transportation Security Administration

Performed searches on individuals and their accessible property to deter, detect, and prevent the carriage of any unauthorized explosives, incendiary, or weapons. Worked in a team environment setting on day to day basis, displaying leadership abilities when necessary. Interacted with the public, responding to inquiries and demands in a timely manner. Maintained focus and awareness while working in a fast and dynamic work environment. Which included noise from alarms, machinery and people, crowd distractions, time pressure, and disruptive and angry passengers.

Preserved the professional ability to identify and locate potentially life threatening or mass destruction devices, and to make effective decisions in both crisis and routine situations. Reviewed credentials, passports, and other identification on a daily basis along with documents and other sensitive security information.

Filed reports on a daily basis regarding policy, procedure, and other sensitive security information. Possess strong organizational skills with attention to detail Education

Bachelors of Applied Science: Supply Chain Management Broward College-South Campus

Received Bachelors in Supply Chain Management.

Associate of Science: Business Administration

Broward College

Course work experience in programs such as Microsoft Office as well as basic accounting. Currently obtain the following certificates which can be provided for verification:

*ACCOUNTING TECH SPECIALIST

*BUSINESS OPERATIONS

*BUSINESS SPECIALIST

*BUSINESS MANAGEMENT

*LINCS: Supply Chain Management Principles

*LINCS: Warehouse Management

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