Manager Administrative Assistant

Professional Profile

Career Objective

Seeking to obtain a position of administrative support to better utilize my clerical skills.

Professional Profile

Skills Summary

Excellent Communication Skills

Critical thinker

Energetic and Organized

Patient Scheduling

Employee Motivation

Hippa compliance

5+ years in a fast paced, deadline-driven environment

Insurance eligibility verification

Sort and receiving interdepartmental/outgoing mail

Proficient use of Application Xtender for scanning employee files electronically

Problem solver

Self starter with professional manner

Planning/Coordinating

5+ years of experience providing administrative support

Patient Scheduling

Proficient with medical Terminology

Proficient with Microsoft Outlook

Ability to schedule appointments and meetings for Administrator

Manages Insite schedules for staff

Setup Annual Evaluation for comepetenices

Proficient with Powerpoint and Excel sheets

Professional Experience

20152018-UAMS Surgical Services, Administration Office, Nursing Unit Coordinator

Assist as clerical support for Director and Administrator. Assist with the OR manager, with creating and maintaining Insite (nurse scheduling) for the OR staff. Inputing vacation and holiday request, and posting on call schedules. Recieves and distrubes all interdepartmental/outgoing mail. Setup annual performace competenices, online appraisals through SAP and JACHO standards. Maintains Excel spreedsheets for monthly utilization reports for OR mangers. Clerical support for Interventional Service Line Clinical Service Managers. Coordinates interviews for applicalnt for the OR, PACU,. Pre-OP and Phase II Recovery. Facilited the removal of damaged/surplus equipment. Scanned employee files through AppExtender for JACHO standards. Transcrbing departmental/administration meeting minutes. Coordinates meetings for director, administrator and managers. Ordering office supplies for seven departments. Assited with scheduling procedures for Endoscopy patinets. Assigned lockers for OR staff. Various other clerical duties.

2014-2015-Good Shepherd Retirement Community-Robert Buiding-Assist Living-Assistant Manager

Assist residents with transportation to appointments. Collected monthly rent. Worked with families to ensure the residents had everything they needed for their apartments. Assisted with showing vacant apartments. Managed 10 CNA’s with their schedules, vacation request and call-ins. Assisted with acitivies and outings for resident. Notified MEMS of any emergency on property.

1999-2014- Arkansas Children's Hospital 4D-Neuro,

Transcribing orders, answering telephones, assisting nurses, physicians and patients. Scheduling appointments. Troubleshooting problems for patients and family members. Coordinating transport of patients for testing. Abilities to work in intensive care unit such as NICU,BURN,PICU and ER.

1989-1999- St. Vincent Medical Center CVICU

Transcribing orders, answering telephones, ordering surgical equipment and supplies for open-heart surgeries. Pre-opting patients for surgeries. Assisting families and patients with any problems or situations.

Education

2007 Associates’ Degree in Arts UALR

2005 Certificate Business Technology Remington

1987 Diploma Wilbur D. Mills High School

Keywords

Inventory, office supplies, type 55WPM, reception, client relation, front desk, Microsoft Office, data entry, Medicare/Medicaid, MS Word, MS Excel, MS Outlook, reports, documentation, insurance billing, transcription

Reference upon request

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