Customer Service Administrative Assistant
Resume:
NANCY Y STENNIS
Morrow, GA ****0
*************@*****.***
Customer Service Professional
● Comfortable working in a high volume office setting, team player
● Excellent communication skills
● Efficient and reliable
● Highly professional, motivated and organized
● CDL
● Knowledgeable in Microsoft Office applications and Internet use
● Time management, critical thinking and problem solving skills
● Very observant of all surroundings
WORK EXPERIENCE
Cashier
Burger king - Lake City, GA
11/2016 -Present
● Greet Customers
● Take orders
● Receive payment
● Present purchases
Cashier Wholesale Food Grocery - Forest Park, GA 08/2016 - 10/2016
● Assist customers with the purchase of food and non-food items
● Receive payment, process payment and give change
● package merchandise
● Thank customers
Retail Sales Associate Macy's Aventura - Aventura, FL 11/2014 - 03/2016
● Assisted customers with product selection and queries
● Investigated and resolved customer complaints
● Set up store displays
● Operated cash register as and when necessary
● Managed shelf stocking and pricing activities
● Handled inventory and stocks
● Reviewed merchandize movement
● Inspected merchandize for quality and quantity
Administrative Assistant Miramar/Pembroke Pines Chamber Of Commerce 05/2014 - 10/2014
● Answered multiple phone lines
● Data entry
● Emailing
● Copying
● Faxing
● Typing
Administrator Assistant Ideal Professional Institute- Miami Gardens, FL 04/2014 - 08/2014
● Performed office work such as: answering telephones, taking messages, copying and fax as well operated computers.
● Helped out the Administrator in any form to allow things to run smoothly Sales Associate DollarTree, Inc. - Hollywood, FL 02/2014 - 03/2014
● Operated cash register as and when necessary
● Performed remodel of the store overnight
● Handled inventory and stocks
● Reviewed merchandize movement
Leasing Agent
The Landings Apartments - Homestead, FL
11/2011 - 01/2014
● Greet prospects and qualify by covering all criteria
● Immediately record all telephone and in person visits on appropriate reports
● Files own guest cards and maintain according to established procedures
● Inspect models and availables "market ready"
● Represent the company in a professional manner at all times
● Ensure apartments is ready for resident to move-in on agreed date.
● Have prospect complete application and secure deposit in accordance with the company procedures and fair housing requirements.
Bus Operator Miami-Dade County Transit -Miami, FL 04/2003-09/2011
● Drove vehicles over specified routes or to specified destinations according to time schedules, complying with traffic regulations to ensure that passengers have a smooth and safe ride.
● Parked vehicles at loading areas so that passengers can board.
● Advised passengers to be seated and orderly while on vehicles.
● Inspected vehicles, and check gas, oil, and water levels prior to departure.
● Assisted passengers, such as elderly or disabled individuals, on and off bus, ensure they are seated properly, help carry baggage, and answer questions about bus schedules or routes.
● Handled passenger emergencies or disruptions.
● Recorded information, such as cash receipts and ticket fares, and maintain log book.
● Collected tickets or cash fares from passengers.
● Regulated heating, lighting, and ventilating systems for passenger comfort.
● Reported delays or accidents.
● Complied with traffic regulations to operate vehicles in a safe and courteous manner. Receptionist Miami Dade Transit - Miami, FL 02/2008-04/2009
● Operated telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
● Greeted persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
● Transmitted information or documents to customers, using computer, mail, or facsimile machine.
● Heard and resolved complaints from customers or the public.
● Performed administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
● Filed and maintain records.
● Provided information about establishment, such as location of departments or offices, employees within the organization, or services provided.
● Collected, sort, distribute, or prepare mail, messages, or courier deliveries.
● Processed and prepare memos, correspondence, travel vouchers, or other documents.
● Received payment and record receipts for services. EDUCATION
Miami Dade Public Schools - High School Diploma
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