NANCY Y STENNIS

**** ***** *****

Morrow, GA ****0

404-***-****

ac5ehi@r.postjobfree.com

Customer Service Professional

● Comfortable working in a high volume office setting, team player

● Excellent communication skills

● Efficient and reliable

● Highly professional, motivated and organized

● CDL

● Knowledgeable in Microsoft Office applications and Internet use

● Time management, critical thinking and problem solving skills

● Very observant of all surroundings

WORK EXPERIENCE

Cashier

Burger king - Lake City, GA

11/2016 -Present

● Greet Customers

● Take orders

● Receive payment

● Present purchases

Cashier Wholesale Food Grocery - Forest Park, GA 08/2016 - 10/2016

● Assist customers with the purchase of food and non-food items

● Receive payment, process payment and give change

● package merchandise

● Thank customers

Retail Sales Associate Macy's Aventura - Aventura, FL 11/2014 - 03/2016

● Assisted customers with product selection and queries

● Investigated and resolved customer complaints

● Set up store displays

● Operated cash register as and when necessary

● Managed shelf stocking and pricing activities

● Handled inventory and stocks

● Reviewed merchandize movement

● Inspected merchandize for quality and quantity

Administrative Assistant Miramar/Pembroke Pines Chamber Of Commerce 05/2014 - 10/2014

● Answered multiple phone lines

● Data entry

● Emailing

● Copying

● Faxing

● Typing

Administrator Assistant Ideal Professional Institute- Miami Gardens, FL 04/2014 - 08/2014

● Performed office work such as: answering telephones, taking messages, copying and fax as well operated computers.

● Helped out the Administrator in any form to allow things to run smoothly Sales Associate DollarTree, Inc. - Hollywood, FL 02/2014 - 03/2014

● Operated cash register as and when necessary

● Performed remodel of the store overnight

● Handled inventory and stocks

● Reviewed merchandize movement

Leasing Agent

The Landings Apartments - Homestead, FL

11/2011 - 01/2014

● Greet prospects and qualify by covering all criteria

● Immediately record all telephone and in person visits on appropriate reports

● Files own guest cards and maintain according to established procedures

● Inspect models and availables "market ready"

● Represent the company in a professional manner at all times

● Ensure apartments is ready for resident to move-in on agreed date.

● Have prospect complete application and secure deposit in accordance with the company procedures and fair housing requirements.

Bus Operator Miami-Dade County Transit -Miami, FL 04/2003-09/2011

● Drove vehicles over specified routes or to specified destinations according to time schedules, complying with traffic regulations to ensure that passengers have a smooth and safe ride.

● Parked vehicles at loading areas so that passengers can board.

● Advised passengers to be seated and orderly while on vehicles.

● Inspected vehicles, and check gas, oil, and water levels prior to departure.

● Assisted passengers, such as elderly or disabled individuals, on and off bus, ensure they are seated properly, help carry baggage, and answer questions about bus schedules or routes.

● Handled passenger emergencies or disruptions.

● Recorded information, such as cash receipts and ticket fares, and maintain log book.

● Collected tickets or cash fares from passengers.

● Regulated heating, lighting, and ventilating systems for passenger comfort.

● Reported delays or accidents.

● Complied with traffic regulations to operate vehicles in a safe and courteous manner. Receptionist Miami Dade Transit - Miami, FL 02/2008-04/2009

● Operated telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

● Greeted persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

● Transmitted information or documents to customers, using computer, mail, or facsimile machine.

● Heard and resolved complaints from customers or the public.

● Performed administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.

● Filed and maintain records.

● Provided information about establishment, such as location of departments or offices, employees within the organization, or services provided.

● Collected, sort, distribute, or prepare mail, messages, or courier deliveries.

● Processed and prepare memos, correspondence, travel vouchers, or other documents.

● Received payment and record receipts for services. EDUCATION

Miami Dade Public Schools - High School Diploma

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