Customer Service management logistics coordinator sales.
Resume:
Alexandra Brandow
Former Assistant Manager and Lead VIP server.
Alexandria, VA
********@*****.***
New to the city of Washington D.C. and working for a logistics company. My key skills include thinking on my feet, managing people and processes in a fast paced environments and making business connections through multiple communication media.
Work Experience
Logistics Coordinator
Non-Stop Delivery - Chantilly, VA
March 2018 to Present
Customer service coordinator: Using multiple software programs for navigating and scheduling; Data entry, constructing emails; outbound follow up communication with customers; multi-line phone operations; proficient in Excel and Microsoft Office; strong attention to detail; and superior typing skills. Assistant Manager and Lead VIP Cocktail Server
Aura Nightclub - Kansas City, MO
2014 to 2018
Responsibilities/Skills: coordinating events, promoting and marketing through social media; leading group discussions; planning team building experiences; defining the needs of customers; addressing problems; resolving issues quickly and effectively; managing conflict; delegating staff responsibilities; recruiting new hires; instructing and training new staff; overseeing and advising waitresses; generating innovative ideas, directing the course of the work environment; comfortable with sales and negotiation; aware of budget management and responsible for detailed financial transactions Waitress
Aura Nightclub - Kansas City, MO
2015 to 2016
Responsibilities/Skills: multitasking in a fast pace environment; punctuality; strong customer service; working with a sense of urgency; listening attentively; organization, cleaning and preparation before and after shifts, financial responsibility and accuracy Fine dining cocktail waitress
Red Square - Las Vegas, NV
2013 to 2014
Responsibilities/Skills: adhering to specific company fine dining guidelines; positive interaction with customers; familiarity with the company's multiple venues and hotels in entirety; strong attention to detail; preparing pre and post shifts; handling financial transactions with accuracy; organization and multitasking
V.I.P Cocktail waitress
Aura Nightclub - Kansas City, MO
2012 to 2013
Responsibilities/Skills: connecting with customers; building clientele, organizing pre and post shift; encouraging and motivating teamwork; handling financial transactions; promoting special events; excellent time management
Waitress, Corporate Sonic Drive
Kansas City, MO
2005 to 2012
Responsibilities/Skills: listening attentively; placing orders on switchboard; multitasking; following specific health code and corporate guidelines for food and beverage; customer service; solving problems effectively; team work; strong communication skills Education
Bachelor of Science in General Studies
University of Central Missouri - Warrensburg, MO
Skills
bookkeeping, customer service, marketing, RETAIL SALES Certifications/Licenses
CPR
2017 to 2018
Additional Information
SKILLS
Proficient with Microsoft Word, Power Point, and email; basic bookkeeping skills; event planning; social media promotion and marketing skills; proficient with Aloha computer systems; finalizing sales; customer service; creative; strong leadership abilities; motivating others; emotional intelligence
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