Administrative Assistant

Ronda K. Robinson 719-***-****

** ******* ****** **********, ******* 36110 ***********@*****.***

Professional Profile

Sr. Admin Ops Specialist for Konica Minolta Business Solutions,US since September 27, 2004

1.Write/enter all equipment contracts

1.Review, approve and enter all Sales Orders

1.Schedule all deliveries

2.Liaison for Sales Reps, Service Technicians, Customers and 10+ Managers in the Colorado area

3.Entering service calls as needed by customer and/or technicians

4.Ability to type 90+ Words per Minute, and 10,000 Ten Key Strokes per Minute

2.Bill all Maintenance Contracts

2.Bill all Sales Orders

1.Work with customers & leasing companies to rectify any billing issues

5.Work with Corporate Credit Department and assist with collections.

6.Responsible for all shipping/receiving

Professional Accomplishments

Mastered SAP Operating Software

1.Contract Processes, start to finish.

1.Order Entry Process, start to finish.

1.Generation of multiple report types.

1.Well versed in SAP.

Billing/Resolving Billing Issues

2.Ability to locate customer invoices with minimal information from customer.

2.Proficient in recognizing various leasing company invoices.

2.Proficient in reconciling various leasing billing issues in a timely fashion.

1.Ability to meet with customers and Sales Reps, to explain, in detail, billing issues, and how to avoid future discrepancies.

Communication and Organizational Proficiency

3.Daily scheduling routes of deliveries, and communicating with drivers, technicians, warehouse employees, sales and customers.

3.Sending reports to Sales Management and Sales Reps on a daily/weekly basis.

3.Intense communication with Corporate and Regional Offices to relay status of orders.

1.Relied on heavily in Branch from all Sales and Service Reps, as well as Regional Management.

Work History

Sr.Admin Ops Specialist

Konica Minolta Business Solutions Colorado Springs, CO

09/2004 to 03/2018

Office Manager

Royce Electric

Pueblo, CO

06/2002 to 09/2004

Office Manager, A/P Clerk

Total Terrain Landscaping

Pueblo, CO

03/2000 to 06/2002

Administrator

IKON Office Solutions

Flagstaff, AZ

1992 to 2000

Education

12

Thunderbird High School

Phoenix, AZ

1980-1984

References

References provided upon request.

Contact this candidate