Customer Service Lean Manufacturing

SHERRY STEWART

** ****** **** *******, ** ***** • Cell 610-***-**** •

********@*****.***

PROFESSIONAL SUMMARY

Meticulous Quality Control Inspector effective at monitoring finished products and confirming

specifications, conducting visual and measurement tests and returning rejected products for

re-work. [Primary Job Shop Inspector] with [25] years’ experience in quality inspection.

Consistently exceeds company standards, and productivity goals.

SKILLS

ISO9001 /2015 certified Customer service expert

Methodical and organized Analytical and critical thinker

Data interpretation and analysis Skilled multi-tasker

Sampling methodologies Calibration equipment validation

Calibration equipment validation Quality assurance

Excel data modeling Types [60] WPM

Exceptional time management Maintenance of shop equipment

Geometric dimensioning Qualified in blueprint interpretation

Document Control owner Organized

Root cause analysis Strong verbal and written communicator

Manufacturing process controls Superior attention to detail

Detail-oriented Customer-oriented

3D solid, surface and assembly modeling

Detail drawings

Lean manufacturing

Product design

Creative problem solving

Expertise in troubleshooting [issues]

Able to learn quickly

Multitasking skills

Blueprint interpretation expertise

Extensive experience with [manual gaging, calipers, veneers, and micrometers

equipment and calibration.

Optical comparator, Romer Arm with Shark Laser Scanner

Sheffield Manual CMM and DCC and programing / Mitutoyo CMM Mcosmos

Job shop experience

Employee performance reviews

Shop math

Strong team player

Inventory control practices

Hands-on experience with PC-DMIS CAD and Mcosmos

Knowledge of manufacturing

standards/regulations

Proficiency at reading blueprints

QC tools and gage

WORK HISTORY

Quality Control Inspector

Weaver Ind. Inc. - Denver, P A February 1998 – December 2013

SGL Group, Reading, PA January 2014 to August 2016

Aavid Thermacore, Lancaster PA December 2016 to present

Determined adjustment and certification methods, formulas, and measuring instruments

required based on blueprints.

Identified and helped resolve production problems such as [machining variables and options].

Monitored production operations for compliance with specifications and promptly

Report defects

Collected samples during production and tested randomly to determine in-process

product quality.

Routinely check measuring equipment to resolve testing problems.

Present clear, organized data in graphs, charts, tables and written reports.

Created and executed system and integration test scripts.

Recorded defects and coordinated issue resolution with development team and functional

leads.

Inspected and packaged products meticulously according to manufacturing specifications.

Inspected outbound shipments and conducted random sampling to ensure product

quality.

Perform preliminary, in process, and final product inspections.

Maintained a high standard of workmanship by using only approved data, materials, tools

and test equipment.

EDUCATION

Cocalico High School Diploma: Business 1973

Interior Design

Scranton Tech - Scranton, P A 1978

Numerous Certificates from Job Specific Training,

Hexagon Metrology in RI, completed training in CMM PC-DMIS CAD, 2007

MITOTOYO GD&T training, 1999

Many other certificates for training in computer related and safety courses

In-House training of ITAR, also training in Lean Manufacturing and Mainstreaming

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