human resource officer

OGHOBASE, Kate Okiemute

**, **** ******, ******, *****, Maryland, Lagos.

080********, 081********, ********************@*****.***

PROFILE

A highly motivated young lady with a pleasant personality and a strong desire to effectively impact her immediate environment with knowledge acquired.

OBJECTIVES

To be part of a world class institution that promotes cognitive capacities, rewards total commitment to duty, promote team work and provides unlimited opportunities for career advancement for individuals with consistent outstanding performances.

PERSONAL BIO-DATA

Sex: Female

Marital Status: Single

EDUCATIONAL QUALIFICATIONS

The Chartered Institute of Personnel Management (CIPM) (In view)

Institute of strategic human capital managers (ASHCM) 2017

Associate Membership No; A233

University of Lagos, Akoka-Lagos

Msc, Master of Industrial and Labour Relation (In view)

University of Lagos, Akoka-Lagos. 2008-2013

B.Sc. Business Administration

Lagos State University Ojo. 2002-2004

Diploma Industrial Relations and Personnel Mgt

Maryland Comp. Sec. School Lagos 1991-1996

CAREER SNAPSHOT

State Universal Basic Education Board, Maryland, 2002 – 2007

Position: Clerical Officer

Key Responsibilities

Prepare monthly voucher for salary

Keep file in order of index

Follow-up with internal and external memo

Prepare monthly expenditure

Collate data for school population census

United Bank for Africa Plc. 2008 – 2015

Position: Front Line/ Customer Service

Key responsibilities

Review account opening documents & ensure timely opening of the accounts on the system for all requests with the required documents or with the appropriate referrals.

Daily, weekly and monthly balancing and proofing of the GL balances by moving all over-aged and unclaimed Items to the head office account.

Accounts management & reactivation, ensure timely & accurate processing of standing instructions, ensuring adequate controls over customer’s records; ensure zero fraud tolerance / error rates.

To grow and deepen customer relationships through excellent service delivery, with special focus on the analysis of their personal financial as well as investment needs and objectives.

Carrying out funds transfer, Raising Manager’s Cheque Etc.

Ensuring transit accounts are nilled off at the end of each working day.

Kempa Global Venture, Maryland 2015

Position: Credit Supervisor

Key responsibilities

Provisions of professional services on withholding tax

Obtaining all credit notes on withholding tax receipt deemed to have been lost over years

Debt recovery

Ensuring that adequate confirmation is given by Federal Inland Revenue Service for reduction on tax liability

PROFESSIONAL TRAINING

Leadership Development Consulting 2008

Effective Marketing and Selling Skills

Customer service Training

Applied Microsoft Excel Training.

ACHIEVEMENTS

United Bank of Africa Plc.

Won best employee award in 2014

Train new employees on the Job

SKILLS

An appreciable communication Skills.

Very hardworking and innovative.

Ability to work independently with minimum supervision.

Excellent organizing skill.

Timeliness and Punctuality

SUMMARY OF QUALIFICATION

Notable momentum in utilizing statistical tools and executing related arithmetic.

An appreciable communication Skills.

Proficiency in Computer applications.

Client Relationship Skills: increase customers satisfaction and higher rate of reduction in negative feedbacks received from customers assigned to me over time. I have used each new project as an opportunity to develop my client relationship skills to ensure their continued satisfaction, and work on the negative responses.

Tremendous variety in experience.

Substantial fluency in English communication and comprehension.

Immense command over computer tools and web search engines.

Extra ordinary performance records as both individual performer as well as a team player.

Ability to accomplish a given task with little or no supervision.

Problem solving skills as well as good interpersonal relations with co-workers.

Ability to learn, adapt to and focus on new tasks or responsibilities.

Hard worker with a sound, creative mind.

Excellent presentation, writing and persuasion skills.

Timeliness and Punctuality

INTERESTS

Meeting people, Reading, Cooking, Dancing and Listening to Music.

REFERENCES

Available on request

Contact this candidate