Manager Sales

ROLANDO DURAN BBA: Administration

. Phone: 786-***-**** email: *******@*******.***

Professional Summary

Production and Operations Manager dedicated to continuous process improvement. Extremely results-oriented and proactive in addressing and resolving problems.

Skill

Effective leader

Organized

Project management

Process Improvement

Production planning

Purchasing

Distribution

Excel

Accomplishments

Cost reduced, minimized overtime, Increase efficiency and process design at Konie Cups International, Medley Florida USA

Business Process Reengineering in CORPOVEN which is one of the biggest companies in Venezuela, in the oil and gas Industry.

Process Design in National Traffic Division of Venezuela.

Conceptual system design for the Government of Venezuela.

Work History

OPERATIONS & PRODUCTION MANAGER, 08/2009 to 03/2017

KONIE CUPS INTL – Miami, FL

(Manufacturer of single-use disposable paper cone cups and paper funnel cups. Company of 83 employees working 3 shifts and Serving North and Central America, Canada, Caribbean Islands and Europe).

Managed 3 different Cost centers (Maintenance, Wax operation, and Production).

Designed and implemented production plan according to sales forecast.

Increased efficiency of production levels from 60% to 81%.

Minimized overtime by 90% and reduced cost of production as a consequence of organizational changes in production lines.

Brought the company to reach required levels in order to achieve the certification as "A Good Manufacturing Process" for two 2 consecutive years.

Policy design and Implementation Company wide.

Quarterly Purchasing Forecast.

Design and implement an APP for sales and customer services purposes

Developed and rolled out new policies.

Exceeded company objectives with $ 1,000.000.00 Monthly sales

CONSULTANT / ADMINISTRATOR, 08/2008 to 05/2009

AG AND JIREH SUPPLIERS – Miami, FL

(Distributors of electronic equipment. Distributing from USA to South America)

Design and development of business process in administration area

formats design

Account Payables

Account Receivables

Cash flow

OWNER, 10/2003 to 05/2008

DOM GRANITE – Miami, FL

Manufacturer of Granite and Quartz Counter tops for residential and commercial purposes

Production planning

Purchasing

Customers recruiting

Account payables

Accounts Receivables.

GENERAL MANAGER, 11/1993 to 09/2002

DOPS CONSULTING – Caracas, Venezuela

Consulting Firm dedicated to Process Improvement and Organizational Restructuring and System Conceptual Design.

Organizational Diagnosis in companies such as Insurance companies, and government institutes.

Process Design in National Traffic Division of Venezuela.

Conceptual Design of health system for the Government of Venezuela.

Systems Documentation; Banks and Telecommunications companies.

Contract negotiation with banks leading projects in government areas

PROCESS IMPROVEMENT CONSULTANT

SOFTWARE AG, Caracas, Venezuela 02/1992 to 10/1993

Consulting Firm dedicated to developing systems for financial sectors, banks and insurance companies. 45 employees

SENIOR CONSULTANT

PRICE WATERHOUSE Caracas Venezuela, 06/1991 to 02/1992

Industry-focused assurance, tax and advisory services for public and private clients in several key areas, such as corporate accountability and risk management. 102 Employees

SEMI SENIOR CONSULTANT

ERNST & YOUNG, Caracas Venezuela 02/1988 to 06/1991

Organizational Diagnosis of Central University of Venezuela

Leading projects in government area (police, fire department & health),

Analysis of Administrative Procedures of Social Security of Venezuela

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