Audrey Trotter

ac5dp7@r.postjobfree.com

832-***-****

Objective

To benefit an organization in need of an assertive, self-motivated, problem-solving and resourceful professional with a strong desire to utilize my knowledge and education in a technology driven environment, who excels working independently and as a contributor to a team oriented projects.

PROFESSIONAL EMPLOYMENT

Grocer Supply Houston, TX. 2015 to Present

Inventory Control Lead

Cycle Count merchandise in stock and posts totals to inventory records

Compare inventories to office records or computes figures from records such as sales orders, production records, or purchase invoices to obtain current inventory

Generate reports such as inventory balance or shortages

Prepare lists of depleted items and recommends survey of defective or unusable items

Verify clerical computations against physical count of stock and adjusts errors in computation or count, or investigates and reports reasons for discrepancies

Train new hires

Lone star Fastener Spring, TX 2013 to 2015

Quality Control Specialist

Inspected products manufactured or processed by private companies for government use to ensure compliance with contract specifications.

Stamped mark of approval or rejection on product and wrote report of examinations.

Inspected products using gauges, calipers, micrometers, and other measuring equipment

Performed inspections on incoming product, material, manufacturing processes, and outgoing product

Reconciled final inspection documentation for shipments

Performed audits on company Quality Management System as needed

Visually compared work pieces against one another to assess/detect manufacturing variations in processes

Reported quality problems or findings to the Quality Control Manager and follows up to ensure that corrective action has/will take place.

Self Employed Houston, TX .2010 to 2018

Tax Preparer

Reviewed financial records

Completed entries on forms and computed tax owed

Prepared simple to complex tax returns for individuals and small businesses.

Hire Priority ITFI Staffing Houston, TX 2008 to 2008

Leasing Agent

Handled high-volume, fast-paced leasing office.

Received, routed and responded to incoming calls, assisted walk-in customers, processed payments and recorded accounts payable.

Interpreted information on applications to insure prospective tenants information was correct.

Wellcare Prescription Drug Plan Memphis, TN. 2005 to 2008

Escalation Support Specialist

Operated as lead Escalation( duties include training, execution special outbound projects while tracking and interpreting member data.

Supervised up to 30 employees, scheduled work hours, resolved conflicts.

Monitored service calls to observe employee's demeanor, technical accuracy and conformity to company policies.

Handled complex service orders and hostile customers.

NIKE Distribution Warehouse Memphis, TN. 2001 to 2004

Operation Specialist

Performed repetitive work to package orders according to quantity, size, color according to AS400 DCMS fulfillment screen.

Coordinated any discrepancies with DCMS O/S and packing list to appropriate personnel in order to ship orders in a timely manner.

Evaluated and examined merchandise for imperfections prior to packaging to be sent to customers.

Processed orders by using DCMS, WMS, and RF device for accuracy.

Education

A.S. Degree in Criminal Justice, 2011

University of Phoenix, Phoenix, AZ.

B.A. Degree in Psychology, 2017

Argosy University, Phoenix, AZ.

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