Sales Customer Service
Resume:
To
The Manager
HR. Department.
Dear sir/madam
Subject: Application for Logistic Operation Executive
I hereby submit my candidature for the post of Logistic Operation Executive.
I am (BBA) Bachelor of Business Computer Application with ample field experience. I have been working in different capacities with reputed firms. I have fully familiar with Gulf market with more than 15 years of hands on experience in Operations Executive and having good knowledge of computer and Internet tools.
Therefore kindly consider my candidature.
My CV is enclosed herewith for your further information.
Thanking you
Your Sincerely
Mohammed Khalid
Mobile: 055*******
Email: ********@*****.***
CURRICULAM VITAE
MOHAMMED KHALID
Mobile: 055******* E-mail: ********@*****.***
Objective:
Looking forward for a career in company that promotes excellence, and offers a professional work culture conductive for career advancement in Logistic Operations.
Skills:
Over 15 years of experience in Gulf (Saudi Arabia and U.A.E).
Fully conversant with full environment.
Excellent Customer / Client Relationship Management, Vendor Management skills.
Proactive problem resolution skills and customer relationship management ability.
Excellent organizing, co-ordination, decision making and Proactive problem resolution skills.
Good Administrative, Analytical and Time Management Skills.
Sales and customer service experience with solutions-oriented abilities.
Good command over Written and Spoken English, Hindi, Urdu & Arabic..
Having good knowledge of Computer Application & operating System & Internet.
Qualification
Academic: BBA Computer Application
Tamil Nadu University, Chennai, INDIA.
TECHNICAL QUALIFICATION
Diploma in Computer Application ( MS Office 2003 & 2007, Windows XP, Windows 7, Etc)
Academy of Computer Science
Hyderabad, A.P. India.
Obtain a Training Certificate Course in (EXPORT IMPORT THRU INTERNET)
FROM MINISTERYOF SMALL SCALE INDUSTRIES. HYD. A.P
Work Experience:
Employer Name : ABC Courier & Cargo
Bur- Dubai, Dubai, UAE
From - To : May 2017 to October 2017
Designation : Operation Executive
Status : (Leave Vocation Position)
Work Experience:
Employer Name : Ecom Express Private Limited
Attapur Branch, Hyderabad, India
From - To : July 2014 to December, 2016
Designation : Operation Supervisor
Work Experience:
Employer Name : DTDC Courier & Cargo Ltd.
Hyderabad A.P.
From - To : June 2012 to May 2014
E
Designation : Operation Assistant Manager
Essential duties and responsibilities include:
Response operations Incoming and Outgoing load from all over India.
Load received from Direct Booked / co-loader and process data enter incoming load.
Plan to manifest incoming load to Outgoing R/O A.P. or Delivery.
Main frame work is Outgoing process with team work.
Collect load from all franchise hubs Hyderabad and A.P. District
Work process load segregate for various destinations make master bags DOX, NDX, PLUS.
Received load data entered, Packet Manifest, Master bag Manifest and final CD data entered and Master bag send to connections Air Port.
Plan to manifest Air load outgoing connections which is all over India every day early morning flights
To contact co-loader book outgoing load to give them correct figure, weight and necessary documents.
To process direct booking through console.
Handling incoming and outgoing Airway Bill printed and CD (carrier data) records and letters by maintaining an orderly and systematically filing system.
Manage complete Incoming and Outgoing Mails and manage customer support department.
Use tools online offline portal CTBS.
Work Experience:
Employer Name : Exel Saudi Arabia
Al-Khober, KSA
Project: SAUDI ARAMCO.
From - TO : June 2007 to May 2008
Designation : (CS) Customer Support Executive
Company Profile :
Exel Saudi Arabia - logistics specialist is part of the DHL - Deutsche Post World Net group. It has concluded a 10-year multi-million-dollar contract with the world's number one crude oil producer, SAUDI ARAMCO. EXEL Saudi Arabia has been contracted to provide kingdom-wide logistics and distribution services to SAUDI ARAMCO.
Essential duties and responsibilities include:
-Ensure all Logistics operations (order processing, and distribution planning) and are performed in a timely manner as per established operations procedures.
-Supervise inbound, outbound, loading and unloading, sorting and load consolidation, routing and documentation.
-Maintain and enhance customer relationship, effectively coordinate with cross-functional managers, contract supervisors, multi location end users (DPC) of Saudi Armco, distribution centers and transport contractors to support daily operations and achieve service level objectives.
-Coordinate with Transport department, Planning and Customer Support Department (CSD) for smooth functioning and implementation of day-to-day operations.
-Analyze customer requirements, monitor distribution / Delivery planning, as per clients (SAUDI ARAMCO) requirement and follow-up customers query and ensure timely order fulfillment.
-Handle customer / vendor complaints, identify problems and resolve services related issues.
-Over see Tracking and monitoring of shipments - Coordinate with transport department, operations department to ensure timely pickup and delivery of materials.
Work Experience:
Employer Name : Express Link Group
Al Khober, KSA
From - To : June 2006 to June 2007
Designation : Logistics Coordinator
Essential duties and responsibilities include:
Co-ordinate with the sales personals and follow up Enquires, Quotation & Purchase Order.
Handle all Secretarial, administrative and office related jobs.
Maintain various office filling and documentation.
Answer all incoming phone calls and transfer to appropriate individuals, divisions or department.
Handling files incoming and outgoing memo or letters by maintaining an orderly and systematically filing system.
Manage complete Incoming and Outgoing Mails and Faxes and distribute the same to concern internal staff.
Reasons for change:
Job profile was not in line with my career objectives. The job was more of secretarial type which did not interest me. Hence resigned with intention to seek a career in logistics industry.
Work Experience:
Employer Name : DTDC Courier & Cargo Ltd.
Hyderabad A.P.
From - To : June 2001 to May 2005
Designation : Operations Assistant
JOB HISTORY [Dubai, UAE]
As a Operations Assistant
[July 1999 to February 2000]
Miksha Trading [Cosmetic Division]
Above Golden Dragon Restaurant, Bur Dubai
JOB PROFILE
Having good experience in this particular field.
Responsible administration related work looking after all Sales activities.
Responsible for preparation of monthly device strategic sales Promotion and reports.
Use to do correspondence with our clients.
Brand (Rivoli, Inove, Pure Ice, and many renewed Products.)
Work Experience:
Employer Name : Mohammed Saleh Al Zarah Exhibition,
Riyadh, KSA
From - To : June 1994 to November 1998
Designation : Sales Supervisor cum Purchaser.
Company Profile : Wholesale and Retail traders in Perfumes, Cosmetics and Watches
JOB PROFILE
Analyze market trends and supervise all the Sales and Marketing plans.
Coordinate and deal with the distributors and Sales Representatives for effective launch and distribution of new range of products in market.
Negotiate and close sales to meet and exceed sales and margin targets.
Monitor Launching schemes and Sales promotion campaigns at showroom.
Monitor inventory and Purchasing – ensure adequate stock to meet sales demand.
Provide competitors and business development reports to aid the management decision making process
Maintaining daily collection reports and regular sales plan.
PERSONAL DETAILS:
Father’s Name : Late Mohammed Siddiqui
Date of Birth : 14th May, 1972
Nationality : Indian
Religion : Islam
Marital Status : Married
Languages Known : To Read: English, Arabic, Hindi, Urdu.
To Write: English, Urdu, Arabic and Hindi
To Speak: English, Urdu, Hindi, Arabic
Visa Status : Visit Valid till 21st May 2018
H.No. 12-2-40/A, Murad Nagar, Mehdipatnam, Hyderabad, Pin-500028 A.P. India
Mobile: 055******* E-mail: ********@*****.***
Contact this candidate