Brittany Rae Massey

**** ******** ****** *********, *************

443-***-**** • ac5dod@r.postjobfree.com

Career Objective

Hardworking, dedicated and detailed oriented Certified Phlebotomist Technician with +2 years of experience in client and patient related medical services. I am seeking to leverage my medical and professional expertise to grow in the new role of Phlebotomist Technician with your organization.

Certified Phlebotomist

Certified Phlebotomist Technician certified by the State of Maryland with more than sex months of experience within hospital and blood bank settings.

Skillful and precise in performing venipunctures and capillary punctures; collecting, preparing and storing blood samples; and verifying medical records. High level of accuracy and attention to detail.

Demonstrated knowledge of medical terminology, infection control procedures, quality assurance support and data entry and retrieval.

Possess excellent patient-relations skills – known for having a gentle touch and the ability to alleviate patient anxiety

Key Competencies

Venipuncture & Capillary Puncture

Blood Collection (Order of Draw)

Medical Records Review

Blood Specimen Storage

Patient & Donor Care

Quality Assurance & Controls

Routine Blood Drawing

Performing Blood Culture

Knowledgeable in the use of standard phlebotomy equipment such as tourniquets, vacutainer tubes, butterfly needles and straight sticks

HIPPA and patient privacy

Ability to adapt

Strong work ethic

Compassionate

Attention to detail

Critical Thinking Skills

Dedicated team player

Proficient in MS Office (especially Excel and Word – 85 WPM)

Work Experience

Rescuing Hearts, LLC April 2017 – Present

2116 North Charles Street

Baltimore, Maryland 21218

Phlebotomist Technician

Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture

Follow infection-control and safety procedures in carrying out daily phlebotomy functions

Prepare blood-collecting equipment, draw blood, and safely store and transport samples

Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collecting blood specimens

Work collaboratively with patients, healthcare providers and patient support departments to ensure a high quality of service

Performed phlebotomy functions within blood donor center as well as mobile blood-bank units

Eased donors’ stress and made the experience as comfortable as possible, which attracted a steady stream of repeat donor

Draw blood from patients and blood donors

Assemble and set up medical instruments (needles, test tubes, tourniquets, vacutainer tubes, alcohol wipes, band aids, etc.)

Position and prepare the patient for blood drawing

Make sure patient or donor is calm and comfortable

Monitor the patient for reactions; monitor equipment operations

Educate patient on immediate after care

Provide patient care and support

Verify a patient or donor identity

Label drawn blood properly for testing and processing

Enter patient information into database

Maintain a clean and sanitary space; sterilize supplies properly

Process and update required records and documentation

Ensure donor confidentiality

At Private Home Duty January 2011 - April 2017

2124 Braddish Avenue

Baltimore, Maryland 21216

Home Health Aide

Assisted with food intake, transferring, and escort services

HIPPA regulations

Helps patients care for themselves by teaching use of cane or walker, special utensils to eat, special, techniques and equipment for personal hygiene

Helps family members care for the patient by teaching appropriate ways to lift, turn, and re-position the patient, advising on nutrition, cleanliness, and housekeeping

Records patient information by making entries in the patient journal; notifying nursing supervisor of changing or unusual conditions

Help residents make and keep doctor’s appointments

Answer calls for help and observe changes in patients condition or behavior.

Assists patients by providing personal services, such as, bathing, dressing, and grooming

Baltimore City Community College August 2007 - June 2011

2901 Liberty Heights Avenue

Baltimore, Maryland 21215

Front Desk Receptionist

Welcomes visitors by greeting them, in person or on the telephone

Receives visitors and students, directing and announcing them appropriately

Answering or referring inquiries

Answering, screening and forwarding incoming phone calls

Receiving and sorting mail

Directs visitors or students by maintaining employee and department directories

Giving instructions

Maintains security by following procedures: monitoring logbook, issuing badges

Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

Provide basic and accurate information in-person and via phone/email

Receive, sort and distribute daily mail/deliveries

Order front office supplies and keep inventory of stock

Update calendars and schedule meetings

Keep updated records of office expenses and costs

Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Education and Credentials

Rescuing Hearts LLC January 2017

Certified Phlebotomist Technician

Baltimore City Community College August 2007 - January 2011

Major : General Studies

Degree : Associate of Arts

St. Frances Academy High School

High School Diploma September 2003 - June 2007

Graduated with a 3.0 GPA

Concentration in Nursing

Deans scholarship recipient.

References

Available upon request

Contact this candidate