Customer Service Engineering

RICHARD C. CONSUNJI

Street *** **** **

IBN TAREEF West Hilal, Doha Qatar.

Cell phone no.: +974********/+974********

Email: *******.********@*****.*** / *******.**********@*****.***

CAREER OBJECTIVE:

To obtain a position in a globally competitive industry where I can make the most of my skills in my field of expertise where I can enhance my good knowledge and to work in a dynamic company that would fit my qualifications to share my ideas and skills.

EDUCATIONAL:

Bachelor of Science in Computer Engineering

Far Eastern University

Nicanor Reyes Sr. St.

Sampaloc. Manila.

WORK EXPERIENCE:

BIN GHALIB ENGINEERING Doha Qatar Logistic/Inventory July 2013 – Present

Issues supplies, materials, and equipment, manually pre-picks stock items from multi-level racking which are specified in Work Order documents, in advance of issuance to field crews; completes all necessary paperwork for stock items issued.

Managing & Controlling stores related activities such as material planning, purchase/procurement, and tracking/delivery.

Receives delivered supplies, materials, and equipment; confirms that delivered goods match purchase order specifications of quantity, condition, model number, etc; completes all necessary paperwork for stock items received.

Conducts weekly cycle counts of inventory materials based upon computer-monitored suggested re-order listing; assists in conducting complete physical inventory count annually.

Organizes and maintains warehouse and inventory yard areas for efficient material storage and handling; maintains labeling system on each stock item; manually stocks inventory shelving with stock items received or returned.

SAMSUNG SVC (Customer Service) EROS Electricals, UAE June 2010 – June 16 2013

Attracts potential customers by answering product and service questions; suggesting information about other products and services.

Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Managing & Controlling stores related activities such as material planning, purchase/procurement, tracking/delivery

PANALPINA Philippines Inventory Clerk (Warehouse) June 2009 – Dec. 2009

Compiles and maintains records of quantity, type, and value of material, equipment, merchandise, or supplies stocked in establishment: Counts material, equipment, merchandise, or supplies in stock and posts totals to inventory records, manually or using computer.

Compares inventories to office records or computes figures from records, such as sales orders, production records, or purchase invoices to obtain current inventory.

Verifies clerical computations against physical count of stock and adjusts errors in computation or count, or investigates and reports reasons for discrepancies.

Compiles information on receipt or disbursement of material, equipment, merchandise, or supplies, and computes inventory balance, price, and cost.

APC® by Schneider Electric Equipment Engineering Technician Aug. 2004 – April 2009

Computer repair and assemble used in testing machine ICT, Final test and Functional test.

Repair citizen printer and scanner.

Calibration and repair of feeders use in SMT Machine.

Responsible for repair all defective pneumatic and electric torque drivers.

Calibrate all torque driver to their require setting.

American Power Conversion (B.V.) Inventory Controller September 1999 – August 2004

Perform Oracle 11i in daily transaction.

Run a series of inventory reports on daily, weekly, or monthly basis and perform detailed analysis of item performance.

Perform inventory adjustments (quantity and price variance analysis)

Manage the RTV (Return to Vendor) process. Includes item documentation - tracking, adjusting / destroying.

SPECIAL SKILLS:

Computer repairs

Knowledge in Oracle System Application

Knowledge in Navision System Application

Computer Literate (Excel, Word, PowerPoint)

Certified Fork-lift Operator (Motorized Power Trucks)

SEMINARS AND TRAININGS:

American Power Conversion B.V. (APC) Lot 3, Block 4, Phase 3, PEZA, Rosario, Cavite

Basic First Aid Training Oracle 11i

Disaster Management Course Fire Drill Awareness

Forklift Operations and Safety Training Fire Safety Trainings

ExecuTrain® (LLC) P.O. Box 26977 Dubai, UAE

Effective Supervisory Skills March 19-20, 2011

Microsoft Excel 2007 Advance June 13-14, 2012

Personal Data:

Name: Richard C. Consunji

Provincial Address: F-26 Christine Village Biga Tanza, Cavite

Birthday: May 5, 1973

Birth Place: Sta. Cruz Manila. Philippines.

Nationality: Filipino

Religion: Roman Catholic

Civil Status: Married

Sex: Male

Name of Spouse: Marianne P. Consunji

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

Richard C. Consunji

Applicant Signature

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