Customer Service
Resume:
Professional Summary
Skills
Work History
Education
F C
**** ******** *********, ******, ** 45122 • Home: 513-***-**** • Cell: 513-***-**** • ********@*****.*** I am an enthusiastic, independent worker. I have had twenty years of experience of communication, including verbal, phone and face-to face. I have about 15 years of experience with filing and computer. I am a quick and enthusiastic learner with the computer. I can work independently or with a group of people. I am flexible. I am highly organized. I have had experience composing legal documents. I am researching and composing legal documents. I am willing and excited to learn new things. I am fair minded. I know how to meet deadlines. I am a hard-working, I can multi-task, and have excellent telephone and documentation skills. I am a persistent hard worker. I adapt to change quite well. I give 110% at my job and away from my job. My classes with National Paralegal College include Conatracts, Wills, Trusts and Estates. I have taken Employment Law and Criminal Law. This is besides the required classes for my Paralegal Certificate. I am currently on my last two classes and currently obtain a 4.0 GPA. I have also taken classes regarding communication skills with customer service in mind. I will be finished with studies for my Certificate as a Paralegal and will start my Associates Degree in Paralegal Studies and Pre-Law in the fall of 2017. Strong verbal communication
Conflict resolution
Self-motivated
Powerful negotiator
Extremely organized
Team leadership
Process implementation
Client assessment and analysis
Risk management processes and analysis
Staff development
Team leadership
Critical thinking
Attention to detail
Team building
Filing and data archiving
Types 70-80 WPM
Report development
Surgery Scheduler, 08/1996 to Current
Trihealth – 10500 Montgomery Road Cincinnati Ohio
High School Diploma: 1988
Goshen High School - Goshen Ohio
currently in school: Paralegal, Current
National Paralegal College - Arizona
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