Front Desk Customer Service

OKPANEFE, ONOME GLORIA. (B.BA)

Blue House, Igwe Nwala Close, Kubwa, Abuja .

Phone number: +234**********

*********@*****.***

PERSONAL VALUES

I am a young fresh graduate with a passion to succeed in every endeavour. I am highly motivated and equipped with basic knowledge of administrative and organizational management which enhances my decision-making abilities to deal with operations relating to the business sector. I am confident, well-organized, and hardworking, possess good leadership qualities, and the ability to learn quickly and adapt to different environments as well as organization. I am a purpose-driven person with so much desire to achieve even more and contribute my quota to the development of the organization.

PERSONAL DATA

DATE OF BIRTH: 26th May, 1992.

SEX Female

MARITAL STATUS Single

LOCAL GOVT. AREA Ethiope East

STATE OF ORIGIN Delta

NATIONALITY Nigeria

EDUCATION

FEDERAL UNIVERSITY OF AGRICULTURE, ABEOKUTA

B.Sc. Business Administration, 2017

Second Class (Upper) Division

HOPEBAY COLLEGE MAZA_MAZA LAGOS

Senior secondary Certificate Examination 2008

DORBIS NURSERY AND PRIMARY SCHOOL

First School Leaving Certificate 2002

WORKING EXPERIENCE

Master Cook (Sales/Marketing Personnel) 2008 - 2010

Dorbis Nursery And Primary School 2010 - 2011

Ice Body Rocks, Silverbird Entertainment Center. (Content Provider/Front Desk) 2016 - 2017

Ladela Group Of Schools.(Front Desk Officer/Administration Personnel) 2017 – 2018

(NYSC)

RESEARCH

Employee Performance Appraisal and Employee Motivation in the Nigerian Banking Sector

(Access Bank, Guaranty Trust Bank)

PROFESSIONAL TRAINING

Human Resources Management (HRM)

Customer Service and Relationship Management (CSRM)

Health Safety and Environment (HSE)

IT SKILLS

Microsoft word,

Microsoft Excel,

Power point and

Internet utility

OTHER SKILLS & COMPETENCE

Ability to work in a multi-disciplinary environment.

Good interpersonal skills and flexibility.

Excellent communication skills.

Ability to work independently and with a team

Good leadership with good administrative skills.

INTEREST

New innovations, meeting people, music, and travelling.

LANGUAGES

Fluent in English Language

REFEREES

WILL BE PROVIDED ON REQUEST

Contact this candidate