Cathy Zamora

UJ*** Sta Teresita Upper Jagobiao

Mandaue City Cebu 6014

092********

Citizenship: Filipino

Age: 33

Marital Status: Single

Professional Summary

Experienced and goal oriented customer service professional with a track record of consistently exceeding, if not meeting client’s expectation on a day to day basis. Skilled and trained in building long lasting client relationship based on integrity and honesty. Motivated and self-sufficient with great inter-personal communication and relationship management skills.

Education

Mindanao State University – Iligan Institute of Technology

Bachelor of Arts in English ( 4th year undergraduate )

TESOL Asia

TESOL Certified

Professional Experience

RareJob

English Tutor ( January 2017 to present )

The Results Company

Customer Service Representative ( June 2016 to December 2016)

JPMorgan Chase Bank N.A ( from November 2011 to April 1, 2016 )

Financial Service Advisor for Chase Auto Finance

Fraud Analyst for Chase Fraud Hotline

Claims Specialist for Chase Customer Claims

Convergys ( from June 2010 to September 2011 )

Technical Support Representative for Time Warner Cable

eTelecare ( from May 2008 to May 2010 )

Technical Support Representative for Dell Computers

Sykes Asia ( from January 2006 to April 2008 )

Technical Support Representative for AT&T

Computer Skills

Microsoft Office

PowerPoint

Microsoft Access

Email

Web and Social Skills

Graphic and Writing Skills

Contact this candidate