Technical Support Sap
Resume:
Srijani Som
Sr. Application Developer
SAP ABAP Technical Consultant
Contact No: 414-***-****
Email:**********@*******.***
SUMMARY:
Currently working as Onsite Corodinator/SAP Technical Architect with IBM in Milwaukee,WI,USA.
In the last 7 years, I have worked on ABAP, CRM WEB UI, Object oriented Application Design using ABAP Objects, ADOBE Forms,CRM, ABAP HR, Enterprise SOA,BSP and CRM Middleware.
Exposure to SD, MM,PLM,FI, CRM, EHSM, Vistex (Special Pricing and Agreements).
Experience includes: Implementation Project (Realization and Testing Phase), Roll Out Implementation, Application Management and Support Projects(Production Support).
Experience on end to end development life cycle such as Design Document,Technical specifications,Review and Unit Testing.
Proficient in ABAP, OOPS-ABAP,CRM WEB UI, CRM Middleware, BAPI, Enhancement, SAP Interfaces, Performance tuning,module pool programming.
Team Leading and multiple client site experience ( working in US at client site since last 4 years).
Trained in SAP Fiori/Odata.Worked on mini Apps on Fiori,Odata(Hub deployment),CRUD operations on Odata.
TECHNICAL SKILL SET:
ABAP Reports,Queries, Code optimization and performance Tuning,Object Oriented ABAP
Interfaces- RFC, BAPI,, ALE IDOC,Web Services,SPROXY,Integration with Mulesoft
LSMW and BDC
Enhancements: User Exit, Customer Exit, Menu Exit, Screen Exit, Enhancement Framework(Implicit and Explicit Enhancement ), Business Add ins (BADI), VOFM routines.
Smart Forms, Adobe Forms, SAP scripts.
BSP(Business Server Pages ), CRM Middleware debugging
Code inspector and Performance Tuning, SQL Trace, performance Analysis Tool,SAP Note implementation.
Knowledge on CSDM and ITIL process,ITSM,SNOW,SOLMAN documentation,HP Service Manager
Active role in quality audits (KPMG Audit, SOX audit), Project Management Audit and is responsible for maintaining Process and Quality in Project.
FUNCTIONAL EXPOSURE:
SD and CRM :Output Type configuration in NACE, OTC process flow(Order, Delivery, Invoice), CRM order Management, CRM Transactions, Service Contracts, Service contarct quoation, Service confirmation,Debit Memo request, Vistex Agreements,Priing routines,Quotation creation in ECC,Customer Master Data,SD Org structure, Internal Order
PLM : BOM,Document Info Record(DIRs), EHSM concepts,Quality notification, Material Master
SAP Archiving functionality
EDUCATION:
Bachelors of Engineering in Computer Science and Engineering.
CAREER ACHIEVEMENTS:
Received Cash award as part of Eminence and Excellence award by IBM for my hard work, dedication, passion and timely deliveries in 2011
HATS OFF Award for Outstanding Contribution as a Team Player.
Received award as part of Eminence and Excellence award by IBM for my hard work, dedication, passion and timely deliveries in 2012 again
Received Top contributor Award for each Quarter from 2015 and 2017.
Awarded as a Star Performer for resolving Critical Issues.
Appreciated by client and IBM with a certificate
Successfully implemented SAP ABAP development for client in Automation and Pharmacy Industry .
Organizing & Conducting training programs.
PROFESSIONAL EXPERIENCE:
IBM India and USA, September 2010 – present
Company:
IBM India Pvt. Ltd Nov 2015 to continuing( Milwaukee, Wisconsin)
Project Details :-
Client : Rockwell Automation,Milwaukee
Title : Implementation
Role : Senior ABAP Consultant
Duration : 11/2015 to Present
About Rockwell:- Rockwell Automation, helping manufacturers with industrial automation control and information solutions designed to give our customers a competitive advantage. From stand-alone, industrial components to enterprise-wide integrated systems, a wide range of industries and in some of the most demanding manufacturing environments.
Responsibility and Tasks:
Single Point of Contact for all PLM and FI related objects.
Development and providing Production and Technical Support
Technical Support includes Fixing and Testing project related issues for quick resolution.
Understanding Functional Specification and Designing Technical Approach Solution.
Interaction with Client,Onsite Co-ordinators and clarification of requirements
Helping and guiding other colleagues in resolving technical issues.
Development of Objects as per IBM standard and delivering as per the schedule.
Development of a report for SAFT-FT Portugal( Finance)
Development to enhance Change/Create Equipment screen to include 2 custom fields
Writing a module pool program for Mass upload of Equipment
Development in CRM services area for calculation of travel and labor Overtime
Development of proxy interface to retrieve information of DIR
Development of program to create DIR and release them.
Development of Proxy interface for creation of accounting document in ECC programitically.
Written code in MV45AFZZ to set a value for a field for sales order
Development of Reports related to EHSM module
Worked on SAP Archiving for SAP Sales Order, SAP CRM Contracts,Service Confirmation etc.
Few of the recent development work includes:-
Added field through AET and EEWB in CRM service contract.Code written in middleware to flow fields from CRM to ECC
Developed FM to integrate with Microsoft Dynamics through mulesoft to transfer BPs
Developed FM that creates Quotation in ECC and send pricing information to SAP hybris through mulesoft
Developed complex reports to create material variants using variant configuration.
Company:
IBM India USA Pvt. Ltd March 2014 – Nov 2015 (Location:Vernon Hills,IL,USA )
Project Details :-
Client : Abbvie Inc
Title : Implementation
Role : ABAP Consultant
Duration :March 2014– Nov 2015
About Abbvie Inc:- Abbvie is a global biopharmaceutical company that has the ability to discover and advance innovative therapies and meet the health needs of people and societies around the globe.
Responsibility and Tasks:
Single Point of Contact for all SAP Ariba,SAP Blackline,BOM Sync from POM,FI,Treasury related issues
Created FI report to Upload data from legacy system which is used to process large volumes of either PO or Non-PO invoices
Created FI Interface program which collects the NON PO invoices from legacy system and feeds into SAP Account Payable system and checks to insure appropriate approvals, controls and supporting documentation are maintained for audit purposes.
Build a FI outbound interface to extract data from SAP ERP system and formats the data to be compatible with BlackLine. The SAP Connector retrieves G/L account balances and currency rates from the client’s SAP instance for use in BlackLine’s Account reconciliation and Variance Analysis modules.
Treasury :-Implemented FI Notes SAP Note 1234970,SAP Note 1428908,SAP Note 1688643 which sends an acknowledge ment from bank to SAP system when electronic fund is transferred to bank after Treasurey dept approves the payment.
Created several labels for Zebra Printer
Development and providing Production and Technical Support
Technical Support includes Fixing and Testing project related issues for quick resolution.
Understanding Functional Specification and Designing Technical Approach Solution.
Interaction with Client and clarification of requirements
Helping and guiding other colleagues in resolving technical issues.
Company:
IBM India USA Pvt. Ltd Nov 2013 – Feb 2014 (Location:Milwaukee,WI,USA )
Project Details :-
Client : Rockwell Automation
Title : Production Support
Role : CRM Webui Consultant
Duration :Nov 2013– Feb 2014
About Rockwell:- Rockwell Automation, helping manufacturers with industrial automation control and information solutions designed to give our customers a competitive advantage. From stand-alone, industrial components to enterprise-wide integrated systems, a wide range of industries and in some of the most demanding manufacturing environments.
Responsibility and Tasks:
Single Point of Contact for all CRM Webui related issues
Development and providing Production and Technical Support
Technical Support includes Fixing and Testing project related issues for quick resolution.
Understanding Functional Specification and Designing Technical Approach Solution.
Interaction with Client,Onsite Co-ordinators and clarification of requirements
Helping and guiding other colleagues in resolving technical issues.
Company:
IBM India Pvt. Ltd Sep 2010 to Oct 2013(Location- Kolkata,India)
Project Details :-
Client : Rockwell Automation
Title : Implementation
Role : CRM Webui Consultant
Duration : 01/2011 – 03/2011 and 08/2011
About Rockwell:- Rockwell Automation, helping manufacturers with industrial automation control and information solutions designed to give our customers a competitive advantage. From stand-alone, industrial components to enterprise-wide integrated systems, a wide range of industries and in some of the most demanding manufacturing environments.
Responsibility and Tasks:
Single Point of Contact for all CRM Webui related issues
Development and providing Production and Technical Support
Technical Support includes Fixing and Testing project related issues for quick resolution.
Understanding Functional Specification and Designing Technical Approach Solution.
Interaction with Client,Onsite Co-ordinators and clarification of requirements
Helping and guiding other colleagues in resolving technical issues.
Development of Objects as per IBM standard and delivering as per the schedule.
Contact this candidate