Sales Inside

Joel M. Broudy

** ***** ***** ***., ***. *** Marlton, NJ 08053 215-***-**** *******@*******.***

Sales Professional

Seasoned inside sales professional. Consistent and dedicated sales performer with over 14 years in an inside sales role with Thomson Reuters Tax & Accounting. Expertise in consultative selling and able to master new products quickly.

Strong customer service skills. Played integral role in transitioning 4,000 software users from four different acquisitions to company software products and systems. Place emphasis in retaining and developing key accounts. Effective onboarding of new clients, ensuring quick access to software.

Demonstrated success in adding new accounts. Proven ability to qualify and develop leads, close individual sales in excess of $10,000, and build a loyal client base.

Sales/Account Management Skills

Inside Sales

Consultative Selling

New Account Generation

Email Marketing Campaigns

Lead Qualification & Development

Territory Management

Key Account Development

Client Retention

Customer Support

Technical Process Knowledge

Product Demonstrations

Networking & Collaboration

Professional Experience

THOMSON REUTERS TAX & ACCOUNTING Philadelphia, PA

Sales Representative, 2003 – 2018

Conduct inside sales efforts for Thomson Reuters ONESOURCE Integrated Software System.

Actively produce new business using consultative sales techniques, including inbound calls, webex and conference calls, trade show leads, client referrals and innovative email marketing campaigns.

Oversee more than 600 active accounts for clients in legal, CPA, banking and education fields.

Cultivate strong rapport with client contacts and maintain key accounts in excess of $10,000.

Review, analyze and efficiently resolve clients’ issues, and provide product support.

Act as key representative at national trade shows, generating leads, performing on-site product demonstrations, networking with other exhibitors, attendees and TR business units & post-event follow-up with prospects.

Accomplishments

Played major role in transitioning about 4000 software users from four different acquisitions to company tax and accounting software, resulting in about $6 million in new revenue.

Added an average of 60 new clients to the business annually.

Streamlined billing and product licensing of clients with multiple offices to increase efficiency, productivity & revenue.

Exceeded sales goals, generating more than $1,500,000 in renewal revenues, approximately 92 % retention rate, and $200,000 in total software sales (75% new sales).

ACTIVE IMPRINTS Monmouth Junction, NJ

Account Manager, 2002 – 2003

Consulted for a branded merchandising agency, which serviced Fortune 500 companies, small business and non-profit organizations.

Managed large client base of more than 350 accounts and coordinated all aspects of logo and imprinted design implementation with production team and graphic artist.

Collaborated with suppliers to research and select products to meet clients’ individual needs.

ADVERTISING SPECIALTY INSTITUTE Trevose, PA

Account Manager, 2000 – 2001

Successfully sold contracts for personalized marketing catalogs to distributors.

Oversaw approximately 450 accounts and delivered excellent support to existing clients.

Increased business from $210,000 to $350,000 within 2 years and added 100+ new accounts.

Education & Technical Knowledge

PENN STATE UNIVERSITY, UNIVERSITY PARK, PA, Bachelor of Science in Marketing, 1986

TECHNICAL EXPERTISE: SalesForce and Goldmine contact management programs, WebEx technology, Social Media and knowledge of Client Server Database Environments (Citrix or Terminal Services), Lead Demand Generation System, and Wealth Management & Elder Care.

Additional Experience: Nine years of retail sales with Macy’s Department Store in Housewares & Menswear & sales lead in the Luggage Department.

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