Construction Management
Resume:
Richard W. Whiting, Jr.
Silver Spring, MD. 20902
*******.*******.**@*******.***
EMPLOYMENT HISTORY
Mission Statement
To bring long term financial stability and growth for business by providing a safe work environment, which will allow a high level of quality work at all levels.
Director of Operations May 2017- Present
Wentworth Design Build, Inc
Work with Design Studio to assist with orderly transfer of project to construction phase
Work with Construction team to facilitate smooth flow of work
Able to thoroughly and completely understand architectural plans
Advised Design Studio staff on construction details when needed
Provide guidance and support in hiring carpenters and support staff, work in the field as needed
Have a full understanding of local building codes
Provide estimates for architectural plans to include working with subcontractors and vendors for timely pricing and bids.
Initiated better system for cabinet ordering, reducing delivery time and cost
Improved cost by building up quality subcontractor list that provided competitive bids
Worked in the office as well as in the field to build better communication which reduced errors and improved quality of work as well as improving profit margins
Provided training seminars to improve the skill and knowledge of office and field personal, which contributed to higher quality of work and improved profit margins
Responsible for placing a majority of the orders for all projects in a timely matter
Collection of draws and COPs have improved due to initiating a better collection system
Consistently placing expensive orders to fit draw schedules, and keep flow of work moving uninterrupted.
Able to quickly access the pros and cons of an situation and make timely decision
Due to better use of subcontractors, have reduced time to complete projects, which results in better profit margins, allows for additional projects to be considered
Have improved use of skilled labor in the field which has shortened completion time of projects, allowing for final draws to be collected sooner
Lead Certified
OSHA 10 hour Construction Safety Certified
Have worked to establish relationships, and provide labor and materials with local charities to include Christmas in April, Wounded Warriors, and 360 Heroes
Install Service Manager (ISM) April 2014- March 2017
Home Depot Exterior
Develop and maintain professional and service provider relationships
Responsible for the recruitment, assignment, retention and quality control of service providers
Negotiate terms of contracts with service providers
Conduct job site inspections and evaluate the final product delivered by service provider
Established service provider pool that had the capacity to do 25 million dollars a year in installs
Execute monthly quality review with service providers to drive high customer service
Communicate with Branch Management, Sales Managers, Project Coordinators to drive customer service metrics, cycle times, and product quality
Responsible for cost controls of material and labor
Responsible for scheduling and placing orders for installs to include roofing, gutters, siding, replacement windows, and exterior doors
Interface with sales and store associates to provide technical training support
Escalate potential program gaps to develop attack plans for under- performing areas
Provide accurate, swift resolution to escalated customer issues
Use independent judgment for managing unexpected cost increases during installation process
Accountable for job cost and gross margin
Coach store management and installers on proper installation crisis management to reach quick resolution while addressing the customer’s needs and concerns
Have consistently surpassed PLAN
Richard W. Whiting, Jr. March 1989- 2012
Founder and Owner
Richard Whiting Jr. General Contracting Company
Silver Spring, Maryland
National recognized Builder with focus on high end remodeling
Developed working relationship with area architects for references and leads
Managed budgets for multiple jobs which included all aspects of estimates
Draft proposals with bids from potential subcontractors
Submitted information to subcontractors for bids
Initiated contacts for hiring and supervising at all levels
Managed payroll, payroll taxes, insurance filings, permits, and contracts with subcontractors
Ordered materials within proposed budgets for multiple jobs
Set up on-sight meeting s with carpenters, lead carpenters, and subcontractors
Responsible for keeping customers informed of job status
Familiar with all phases of high end remodeling and new home construction
Lead Carpenter October 1988- March 1989
Case Designs Inc.
Bethesda, Maryland
Responsible for managing and successfully completing projects
Supervised carpenters and subcontractors
Maintained financial records and paperwork
Promoted customer satisfaction with frequent communication of progress
Maintained progressive open dialogue with architects
Read and interpret plans prepared by architects
Project Manager February 1986- August 1988
Baltimore Oxygen Supply
Division of Linde
Baltimore, Maryland
Served customers, John Hopkins University Hospital, and numerous welding firms
Distribution of medical gases and industrial liquids to include liquid oxygen, nitrogen, and helium
Managed 1.2 billion dollar cash, chemical and parts inventory
Supervised a staff of 25
Provided consistent excellent customer service
Instrumental in building business and maintaining major accounts while reducing staff by 75%
Detailed orientated manger who carefully considers both profit and safety
Operations Manager January 1984- January 1986
Bel Welding/Landsel Cryogenics
A Division of Union Carbide
Hyattsville, Maryland
Responsible for research and development
Supervised eight supporting personnel with a 300 million dollar industrial and medical gas inventory
Developed and set up standard preventive maintenance program for delivery fleet which improved customer service and reduced maintenance cost, promoted safety
Created innovative liquid manifold that reduced accident risk and improved fill time by 50%
Counselor September 1980- December 1983
University of Maryland
Veterans Administration
College Park, Maryland
Assist veterans in obtaining benefits for education
Gave seminars to help veterans matriculate into the college community
United States Marine Corp September 1974- August 1979
Obtained rank of E-5 (Sergeant)
Cryogenic Technician; Trained to run equipment that produced liquid nitrogen and liquid oxygen that was then turned into oxygen for high altitude flying and nitrogen for missile propellants and filling tires.
Awards
Received Vietnam Service Medal
Received First Award Good Conduct Metal
Separated from the service with Honorable Discharge
Education
1983 Bachelor of Arts in American Studies (major Zoology) University of Maryland, College Park
Additional course work at the University of Maryland, Far East Division and the University of South Carolina
1975 Naval School of Cryogenics
1984 Linde Specialty Gas School
1985 Union Carbide Cryogenics Development R.D.F Training School
Awards
1995, 1996, 1997, Better Homes and Gardens, “America’s Best Builders and Remodelers”.
1997 Better Homes and Gardens, Favorite Plans, “America’s Best Remodelers”
Personal
Served in the community as a volunteer coach for CYO 1997-2008
Served in the community as a Varsity High School Hockey Coach with a Hockey USA Level 4 Coaching Certification 2006 – present
Served in the community as a Varsity High School Tennis Coach 2006- 2010
Provide labor and materials for the charity Christmas in April
Provided labor and materials for Wounded Warrior projects
References Available Upon Request
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