Human Resource Management

Kerry Talbert, PHR

*********@*****.*** 912-***-****

Objective

To partner with and support leadership and employees in accomplishing operational goals for maximum customer satisfaction

Qualifications

• Demonstrated success in partnering with leaders and clients while implementing initiatives to drive high performance teams both in local, state, and federal contracts and across industries in private sector organizations.

• Resourceful, committed, and capable of developing strategic and ethical solutions that align organizational goals with client and customer expectations.

• Exceptional ability to distill complex topics into easy-to-understand concepts for employees

• Earned DDI Facilitator Certification through Development Dimensions International, Inc. Certified to facilitate numerous leadership development courses.

• Working knowledge of UltiPro, UTM, ADP, eTime, Payforce, SilkRoad, BenefitFocus, Infinium, Kronos, HRLogix, and Microsoft Office products.

• Recognized as Supervisor of the Quarter for Riverbend Correctional Facility

• Awarded with highest level of Quarterly HR Award for Bluestem Brands: “Standing Ovation Award for Above and Beyond Service Impacting the Broader Business” for contributions on the Bluestem Workers’ Compensation Overhaul Project that established an enterprise safety committee, reduced OSHA recordable YOY by 40%, and on-boarded TriageNow injury reporting solution. Education

Master of Arts in Industrial Organizational Psychology and Human Resource Management Appalachian State University, Boone, NC

Hands on, focused experience and training in: Training and Development, Employment Law, Organizational Behavior Management, Performance Management, Recruitment and Behavioral Interviewing, Staffing, Advanced Organizational Psychology, Strategic Human Resource Management, Contemporary Issues in Management and Leadership, Organizational Development Experience

October 2016 - Present

HR Manager

Eatonton Distribution Center

Bluestem Brands, Inc.

• Collaborated on cross-facility team to develop a Supervisor Academy. Contributed to the team by leading the development of a Supervisor Toolkit which included Administrative Management, Strategic Leadership, and Personal Development guides.

• Collaborated on cross-facility and interdepartmental team to develop a Workers Compensation Standard Operating Procedure. Contributed to team by developing comprehensive First Report of Injury and Investigation Form.

• Developed an incentive-based solution for the Open Enrollment challenge of engaging a computer- resistant workforce in an online enrollment process. Achieved 71% completion rate within the first week of a 30 day Open Enrollment window.

• Collaborated with Corporate Payroll team to make transition from ADP to UltiPro.

• Provided guidance and coaching to Facility Executive Team to support achievement of objectives and goals to include a reduction in voluntary turnover by 5%, year over year.

• Constructed a comprehensive Employee Guide to serve as a guide to facility processes and norms as well as facilitate effective on-boarding transitions for new hires.

• Developed strong understanding of facility environment, culture and workforce. Identified and bridged gaps in communications from Corporate Office to ensure transfer of knowledge and understanding to front-line employees.

• Conducted investigations to include work environment and sexual harassment complaints Kerry Talbert, PHR

*********@*****.*** 912-***-****

July 2015 – September 2016

HR Manager

Riverbend Correctional Facility

The GEO Group, Inc.

State Contract with the Georgia Department of Corrections

• Served on Executive Management Team as trusted advisor to the Warden on Human Resources issues.

• Developed and administered an effective recruitment program.

• Directed the application process, assuring compliance with organizational, governmental, and contractual policies and procedures.

• Facilitated the clearance and onboarding of all new employees.

• Managed an assigned human resource staff and performed the duties typically associated with a management level including discipline, promotion, rewards, and performance.

• Coordinated benefit program, grievance and disciplinary actions and appeals, unemployment claims and appeals, performance appraisal program, and workers’ compensation claims. May 2013 – July 2015

Manager of Personnel & Business

Peds & Parents Family Care, LLC

• Led a team of 8 to deliver quality primary care to over 4,300 patients, generating over half-of-a-million dollars in revenue in 2014.

• Responsible for managing all Human Resource activities to include Staffing, Employment Law application and guidance, Training and Development, Personnel Policies implementation, Performance Management, Leave Management, and Benefits Administration.

• Developed and effectively administered a Recruiting program by identifying staff vacancies, recruiting, interviewing, and selecting qualified employees.

• Conducted job analyses and developed job descriptions.

• Conducted and coordinated new employee orientation as well as in-service training on office procedures, the disciplinary process, HIPAA and OSHA regulations, job-specific technical and soft- skills, office procedures, and personnel policies.

• Ensured security, integrity and confidentiality of protected patient, personnel, and practice data and records.

• Ensured positive employee relations, high employee engagement, and professional atmosphere.

• Led focused-initiatives that increased pediatric well-visits over 300%, adult physicals by 525%, and allergy testing by 700%.

• Led team to increase net profits by 360% Q2 of 2015.

• Utilized analytical skills to provide strategic guidance regarding fiscal management and performance objectives and goals.

• Designed, managed and tracked marketing initiatives. December 2012 – April 2013

HR Specialist

D. Ray James Correctional Facility

The GEO Group, Inc.

Federal Contract with the Bureau of Prisons

• Developed understanding of BOP Statement of Work to ensure contractual compliance

• Tracked and reported daily, weekly, and monthly staffing levels

• Managed FMLA cases to include leave management tracking in Kronos

• Initiated Workers Compensation claims

• Represented the organization in Unemployment Appeal Hearings

• Prepared requests for new employees’ final security clearance to the BOP

• Coordinated and tracked performance evaluations

• Prepared disciplinary action reports

• Created personnel action forms and entered personnel actions into Infinium (HRIS) Kerry Talbert, PHR

*********@*****.*** 912-***-****

• Assisted with staffing as needed on HRLogix web-based application software

• Coordinated, conducted, and tracked random drug screens

• Served as Wellness Champion to include tracking employee completion of Personal Health Assessments and earning of Wellness Incentive Points

August 2011 – May 2012

Graduate Teaching Assistant

Appalachian State University

• Provided course management of PSY 4206: Industrial Psychology to include:

• Managed the work of 10 teams and directed the development of Job Analyses and Performance Appraisal Systems

• Coached individuals on expected improvement regarding their work quality and provided guidance for their professional development.

• Planned, developed, and delivered training to senior Psychology students

• Provided expert insight on Employee Motivation Principles and constructive feedback on the delivery of 60 presentations by individuals in the College of Business. June – August 2011

Employed Intern

Human Resources of the Camden County Board of Commissioners

• Developed and administered employee survey to obtain feedback on the Open Enrollment process

• Improved and aligned job descriptions

• Developed a county-wide organizational chart

• Contributed to the development and proposal of a county policy that was approved by the Board of Commissioners.

• Provided expert recommendation on a request for reclassification of a position under the Fair Labor Standards Act (FLSA).

June – August 2006, 2008, 2009, 2010

Human Resources Clerk for Office Automation

Human Capital Operations Division

Federal Law Enforcement Training Center, Department of Homeland Security

• Managed SkillSoft e-learning accounts for employees.

• Authored a Standard Operating Procedure on SkillSoft account maintenance.

• Contributed to development meetings of the Learning Management System Team.

• Assisted with the FSEEP administration in the following ways:

• Served as FSEEP liaison to open the lines of communication between student employees and leadership by obtaining structured biweekly feedback.

• Facilitated enrichment programs for FSEEP employees

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