Canton, MS *****
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Amber Davis
Education 2008-2010 University of Mississippi
Major: Hospitality Management Degree: B.A.S.
Experience April 2016-Present Marriott Jackson, MS Director of Catering & Special Events
Organizing, leading, and motivating the catering team
Budgeting & establishing financial targets and forecasts
Maintaining financial and administrative records
Maximizing sales and meeting all profit and financial expectations August 2014-April 2016 Marriott Jackson, MS
Catering Manager
Attained the food and beverage provision for functions and events
Planned menus in consultation with clients & executive chef
Negotiated contracts with customers, assessing their requirements and ensuring they were satisfied
March 2014-August 2014 Marriott Jackson, MS
Sales Manager
Exceeded monthly booking goals
Managed social media accounts
Ensured sales reports were turned in weekly
Prioritized and followed up with Director of Sales with possible bookings
April 2012-January 2014 Fairview Inn Jackson, MS
Guest Service Manager
Handled daily operations of front/back of house
Supervised team members performing front desk duties
Booked corporate and leisure travel group blocks
Performed guest service recovery when required
September 2010-April 2012
Hyatt Place Ridgeland, MS Assistant General Manager
Performed exceptional customer service
Conducted orientation for new hires
Managed food and beverage operations
Implemented Hyatt brand standards
April 2010-September 2010
Hyatt Place Ridgeland, MS Gallery Host
Registered and assigned guest room placement
Presented statements and collected payment from departing guests
Utilized and monitored guest honor program
Prepared food and beverage items for corporate events
Honors & Activities Promoted to Director of Catering after 9 months of work at Jackson Marriott Promoted to Catering Manager after five on months of work at Jackson Marriott Promoted to AGM after three months of work at Hyatt Place ServSafe Certified
Completed First Place Training for Hyatt Place in Bonita Springs, FL CITI Certified
Square Toast for Scholarship Committee
Received 100% on all Event Satisfacation Scores
References Available Upon Request