Human Resources Employee Relations

David Scott Kroes

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Dynamic, strategic, progressive people and culture professional with more than 20 years as a proactive Human Resources Business Partner / Skilled advisor to Executive Team on complex organizational, resourcing, and employee issues / Creative problem-solver and facilitator with keen focus on engagement, retention, talent acquisition and talent development

Professional Experience

Head of Human Resources

Ingrooves Music Group (2016 – Present)

Independent, global content services and digital distributor Music Company

Human Resources leader responsible for talent acquisition and talent development at offices in Los Angeles, New York, London, Berlin, Oslo, and Victoria, BC.

Vice President, Human Resources

Westfield Corporation (2010 – 2015)

Global, multi-billion dollar, vertically integrated Real Estate Development Company

Strategic business partner to the leadership team of Westfield Corporation

Lead HR business partner team supporting talent acquisition, talent development, organizational development, employee relations, career-pathing, and compensation for 1100+ employees in the U.S. and Europe

Change Management Lead for Global implementation of Workday (US, UK, Europe)

Restructured revenue and management teams to increase impact, operational effectiveness and profitability; including building a cross-divisional business development team, a digital and content delivery marketing group, and B.I.G. (business innovations group)

Developed a talent acquisition and management strategy that integrates succession-planning methodology for key contributor positions

Established successful “Executive-in-Training” program to hire and develop next generation leaders

Developed and led Learning and Development curriculum of workshops for executives, managers and cross-functional leaders focused on leadership, people management and innovation

Established people planning approaches to identify required competencies, knowledge and talent gaps with effective strategies to transition under-performers and develop high potential employees

Provide executive and management coaching for leaders across the organization

HR Consultant

Various Companies (2009-2010)

ThingFo.com (social media company), Flux Branding (Advertising Agency), Pinkberry (Retail)

Strategic HR business partner with organizational and talent development, employee relations, and talent acquisition with focus on building an agile talent infrastructure for business growth

Executive and leadership coaching

Provided direction and consultation on HR management and information systems, legal compliance, compensation, benefits administration, and HR best practices

Workforce planning including rewards and recognition programs, succession and retention strategies

Vice President, Human Resources

Fox Broadcasting Company (2006 – 2008)

Broadcast Television Entertainment Network

Strategic business partner to executive leadership, including the Chairman of the Network

Provided support, direction, and consultation to employees, managers, and executives in all areas of HR, from performance management, talent development, staffing/recruiting, compliance, and all employee relations’ issues (450+ employees)

Responsible for workforce planning which resulted in over $1.4 million in salary savings while improving and expanding organizational effectiveness

Created, developed, and built new organizational departments, including Digital Media, Strategic Alliances, and Design resulting in significant organizational efficiencies, employee retention, and talent development

Developed Rewards & Recognition programs for management and individual contributors

Provided leadership for cultural shift from a heavily silo’d, non-team-oriented, reactive environment to a better-integrated, more pro-active, cross-functional matrix’d organization

Business Partner, Human Resources

Yahoo Media Group (2005 – 2006)

Content Division for various Yahoo Sites (Finance, News, Sports, Lifestyle, Entertainment)

HR business lead for 600+ matrix’d employees and division executives

Created a cross-functional “Studios” department that provided shared services and original content development for deployment across all digital media properties

Restructured product teams to establish new organizational models for content and editorial development for fast deployment

Partnered with talent acquisition and hiring manager to significantly improve recruiting results

Devised and conducted division onboarding to complement corporate new hire process ensuring the hiring of right talent for right role

Evaluated company culture and provided recommendations on changes required to accomplish company goals and objectives for the division, improve on employee engagement and retention

Primary point of contact in investigation and resolution of complex personnel issues, such as employee grievances, sexual harassment, discrimination issues, and other work-related employee complaints and concerns

Provided staff development and leadership by partnering with business-unit management to inspire, motivate, and lead employee professional growth and development

Director, Human Resources & Administration

Radar Entertainment (2001 – 2005)

Multi-platform Content Media Company

Developed a new organizational model for a film development and production company that provided an overall annual budget savings of $500,000 while increasing the organization’s ability to handle multi-million dollar projects

Managed HR issues associated with multiple business acquisitions while accomplishing a smooth transition and retention of all key personnel

Developed new compensation strategies, including bonus and salary increase program design. Conducted job classification and salary analysis

Responsible for employee relations, including performance evaluation, innovative personnel policies and procedures, and developing a dynamic (and readable) employee handbook

Directed and provided guidance and executive support to management on performance issues, conflict resolution, employee misconduct, interviews, and terminations

Provided HR consulting for venture investments in various businesses including,

Interim General Manager,

ArtistDirect Internet Group (2003-2005 - concurrent to Radar Entertainment Position)

Online music content and e-commerce site

Restructured organizational business operations and staffing (recruited 80% of staff), resulting in more than $150,000 savings in payroll with increased productivity

Led site redesign and backend redevelopment

Managed editorial, product, IT, web engineering and web development teams

Provided extensive coaching and counseling to employees and executives during a challenging business climate of downsizing, reorganization, and growth

Manager of Administration & Human Resources

eToys (2000 – 2001)

Online E-Commerce Site

Managed more than $750,000 administration budget that provided $150,000 in annual savings.

Created employee assistance resource program (EAR) that provided general employee assistance, improved employee relations, and enhanced the overall work environment

Partnered with managers on effectively administering and leveraging rewards and recognition programs

Recommended employee relations practices necessary to establish positive employer-employee relationships and promoted a high level of employee morale and motivation

Partnered with managers with onboarding to ensure employee engagement and retention

Provided communication on changes and updates on all HR programs, policies, benefits and compensation programs

Project Managed relocation of corporate and customer service divisions (900+ employees), including the design and implementation of tenant improvements for a new 151,000 square foot facility

Manager of Administration & Human Resources

Alesis Corporation (1995 – 2000)

High Tech Engineering and Manufacturing Electronics Company

Managed a $500,000 administration budget for multiple locations

Managed the recruitment process for exempt and nonexempt employees for all positions including entry to executive level; Conducted onboarding of all new hires

Created “Learning Environment” program to enrich and build employee management skills, measurable performance goals, and progressive coaching techniques

Developed and administered programs, procedures, and policies to help align employees and management with the strategic goals of the company

Managed relocation of corporate, warehouse, and engineering divisions, including design and implementation of tenant improvements and telecom. Managed 15+ cross-functional staff at multiple sites

Ensured company compliance for all federal and state labor and legal requirements including Affirmative Action, EEO, ADA, Worker’s Compensation, and EDD

Education

Bachelor of Arts, Philosophy

University of California, Santa Barbara (1989)

Accreditations

Fielding Graduate University – Graduated from Professional Certified Executive, Personal, Organizational, and Team Coach Accreditation Program. Professional Certified Coach (PCC - pending) – Santa Barbara 2015-2016

UCLA – Anderson School of Management – Executive Program Certification

Iconic Leaders of Westfield. Los Angeles January – October 2014

Human Synergistics – LSI (Life Styles with Item-level Feedback), Group Styles Inventory (GSI) and Leadership/Impact Accreditation. Chicago November 2013

Human Synergistics -- OCI (Organizational Culture Inventory) Accreditation – Chicago August 2014

Facet 5 – Personality Assessment for Talent Assessment and Development - Coaching Accreditation – Melbourne October 2010

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