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Customer Service Microsoft Office Team Player or Works Independently

Location:
Stow, OH
Posted:
May 08, 2018

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Resume:

Amanda M. Donatelli

**** **** ***, ****, **** ***24

ac5d65@r.postjobfree.com

in/amanda-donatelli

330-***-****

WORK EXPERIENCE

American Greetings, Stow, OH

Merchandiser, January 2018-Present

● Maintain greeting card and gift wrap department for Wal-Mart (Stow, OH).

● Fill product displays and create new merchandising ideas to drive in-store sales.

● Complete weekly tasks as communicated through AGConnect.

● Work with store management on deadlines and product placement.

DISA Global Solutions, Stow, OH

Auditor, January 2013-September 2015

● Audited daily driving records for national and international truck drivers remotely using Rapid Log software timely and accurately.

Western Reserve Public Media, Kent, OH

Communications Specialist, Jul. 2009-Jun. 2010

● Answered viewer and member questions about the broadcast schedule and station events.

● Created content for monthly publications u tilizing Microsoft Office.

● Created, organized and set up events for members and viewers.

● Lead the station marketing and communications to members and viewers during the digital transition from an analog broadcast signal.

Western Reserve Public Media, Kent, OH

Production Assistant, Aug. 2003-Jun. 2009

● Created, produced and edited content for the broadcast station and web site.

● Maintained accurate station records for the FCC and monitored the broadcast signal for 3 digital broadcast stations.

● Worked as part of a team of production crew during live and taped television and web content.

● Produced programming and performed as an on-air station representative during live and taped fundraising drives.

RELATED SKILLS

Excellent customer service skills include friendly, patient and respectful.

Detail and goal oriented with a strong work ethic.

Proficient in Microsoft Office & Google Suite.

EDUCATION

BA Mass Media Communications/Media Production, The University of Akron, Akron,OH



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