Manager Operations

JACK FEIG

856-***-**** *********@*****.***

South Jersey / Philadelphia Metro Area www.linkedin.com/in/jackfeig CONTROLLER • DIRECTOR, OPERATIONS & FINANCE

Best practices financial & operational management • Real solutions that rapidly impact the bottom line Financial Controls • Strategic Planning • Business Operations • Collections Improvement • Accounting & Billing Insight Budgeting & Forecasting • Operations Analytics • Performance Improvement • Data Integration • Benchmarking Audits

• Compliance • Facilities Management • Infrastructure • Cost Reduction • Payroll • ERP & systems Deeply committed, strategic business leader with record of rapid financial and operational improvement in diverse industries. Excellent business acumen with keen understanding of technology and systems. Held senior level positions for companies undergoing growth and change. Strong communicator who excels in creating collaborative cultures and training / mentoring staff to perform well. MBA Capstone Project identified $2.5M revenue increase. CAREER EXPERIENCE

FANTE’S PLUMBING HEATING & AIR CONDITIONING – Willingboro, NJ 12/2017 to 4/2018

(Privately Owned Service Company)

Consultant • Interim Business Manager

Advised owner on business projects. In addition, rapidly stepped up as Acting Manager while owner unexpectedly took a month-long leave of absence. Succeeded in departmental and job restructuring that improved efficiency. Added tracking to billable warranty calls that increased revenue. Researched health insurance for growth needs. ATARA FOODS, INC – Baltimore, MD 2017

(Privately Owned Meat Processing Plant • Wholesale and Retail, and Online Sales in MD, DC, NJ, and PA) Business Manager • Operations Manager

Brought on board as 2nd in command, handling financial and business operations for a company with numerous management and operational challenges. Provided hands-on direction of payroll, purchasing, and shipping. Managed a budget of ~ 50k a month and oversaw 17 employees. Highlights (achieved in only 4 months):

• Spearheaded a new accounting and inventory system that reduced system costs from $40k a year to $3k.

• Turned around ongoing payroll issues within one payroll cycle, ensuring timeliness and accuracy.

• Streamlined and automated invoicing with a professional system that offered tracking and reporting.

• Reorganized inventory processes that improved the workflow and saved time. ARCHER INTERNATIONAL CONSULTANTS – Ramat Gan, Israel 2013-2016

(Company assists foreign exchange online brokerages in start up and long term business strategy) Strategic Business Consultant • Business Development Global clients: United States, Japan, China, Saudi Arabia, Italy, France, Australia, New Zealand, Israel, and Jordan Advanced rapidly to a business strategy consultant role aiding global customers in business start up that led to sales. Served in initial role as an account manager. Guided customers in company formation, budgeting, licensing, and technology. Used solution-focused consultation to grow business. Managed and trained sales staff.

• Achieved major wins in a competitive market: found a license solution in Bulgaria that created a new market for customers; brought in a sought after client with potential for a 10-fold increase in revenue.

• Developed deep relationships and trust with clients by providing genuine solutions for long term business health. Partnered to advise customers in evaluating business investments to make good decisions. JACK FEIG

856-***-**** *********@*****.***

R & N PROPERTY INVESTMENTS LLP – Cleveland, OH 2005-2013

(A property investment and management company for residential properties) Operations Manager • Owner

Started up and grew a property investment firm handling all financial and operational aspects including identifying potential investment properties and performing due diligence. Hired and supervised outside contractors, negotiated contracts, oversaw construction, and managed properties. Managed a rolling budget of 500k on residential properties.

• Built strong relationships with tradesmen and contractors that yielded loyalty and excellent service. Directed all aspects of construction and building operations.

• Kept the business stable during the difficult financial market in a down economy. Continued to pay back loans even for underwater properties, with no loan defaults. PROGRESSIVE FOODS LLC • PROGRESSIVE FASHION – Mentor & Parma, OH 2002-2005

(2 businesses by same owners: a retail business of 4 stores; and 3 start up locations of a food franchise business) Operations Manager, Progressive Foods LLC (2004-05) • Controller, Progressive Fashion Warehouse (2002-04) Served initially as Controller to manage an investment business bought out of receivership. During this time, the partners also bought a franchise food business, and subsequently changed role to lead the start up and growth of 3 locations. Hired and oversaw store managers and handled all aspects of daily operations and financial management.

• Accomplished the start-up of 3 new franchises, two of which were new construction. Met all business goals, purchased equipment, oversaw construction, set up vendor accounts, and trained managers in protocols.

• As Controller, managed A/P and A/R departments, and 2 direct reports. Oversaw financials, HR, vendor contracts, inventory, and building maintenance for 4 stores and 50 employees. INTEGRATED DNA TECHNOLOGIES – Skokie, IL 2000-2002

(IDT develops, manufactures, and markets products for the life sciences industries in areas such as research, biotechnology) Staff Accountant

Managed an Accounts Payable department of $1.5M monthly for a fast-growing company. Directly reported to 3 different supervisors and juggled an array of diverse strategic, operational, and hands-on responsibilities as the company expanded. Handled financial reporting, an external audit, operational issues, and software decisions.

• Designed a creative overhaul to the Purchase Order process that improved accuracy and efficiency, despite a doubting IT department, as an interim step prior to new system. Saved over 40 hours a week of labor.

• Held a pivotal role in choosing a new ERP system. Saved over $100K in the implementation. Handled all mapping to transfer the Data from Peachtree. Personally trained the entire accounting department.

• Drove a business investment strategy for an $8M advance received from a client. The plan provided a solution that best fit with owner’s preferences and lowered the cost of borrowing.

• Introduced a collaborative program between accounting, production and purchasing departments, in two locations, that reduced errors, saved operational costs, and deepened relationships across departments. EDUCATION & COMMUNITY SERVICE & TECHNOLOGY

MBA, Cleveland State University, OH • Capstone Project Analysis & Presentation: Strategic Financial Evaluation for the city of Independence, Ohio. Identified budgetary savings and revenue increase of $2.5 million. BS, Finance, Touro College, NY

Community Service: Finance Committee, Nonprofit private school, 2 years; began audit to identify areas for better financial management and cost savings • Various volunteer projects in the local community Technology: Excel, Peachtree, QuickBooks, PowerPoint, Word, Zoho CRM, ERP Systems

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