Manager Customer Service
Resume:
Sebastien MOUTON
Canton OH *4708
Email: **********@*****.***
Cel : +1-330-***-****
Nationality: French
USA Permanent Resident
EXPERIENCES
Since September 2016 Speed North America.inc. Emak Group ( Wooster OH USA)
• CEO North America – Manufacturing and Sales of Trimmer lines / Trimmer heads
Responsible of all functions from Order entry to remittance including Engineering, Customer service, Purchasing, Manufacturing (Extrusion / Injection Molding /Packaging.), Quality, EHS, finance, HR, Sales and marketing.
Increase revenues from $10M to $13.5M
3 years strategy definition and implementation for the site, in line with the global one.
Work with the sales team to develop a new product line and brand to secure new business with the biggest USA retailer, reset of the stores executed on time with no shortages.
Responsible for P&L and operating Plan.
Recruitment and strengthening of the management team (HR Manager / Quality Manager
/Production manager).
Deployment of a coherent HR policy and strategy in line with the current growth and market condition.
Deployment of a coherent EHS plan and policy handbook, upgrade of the factory to the current OSHAs requirement.
Deployment of a plan to ramp up the capacity by 50% over the next 2 years to secure new retail businesses
March 2014 – September 2016 GENERAL ELECTRIC F&PT ( Jacksonville FL USA)
• Global Product Line Leader - Control Valves and Regulator H/F; Revenues $550M
Since February 2015, Managing and Supporting from a Product Line perspective the consolidation of 4 factories into one in Jacksonville Florida .
Responsible for SAP implementation Wing to Wing into the JAX factory .
Responsible for the development of global strategy, prioritization of initiatives.
Responsible for the execution of the Op Plan to deliver financial commitments
Responsible for the product management of Masoneilan, Becker, and Mooney products to optimize product portfolio, drive profitable growth, optimize our foot print and ramping up our best cost country factories.
Chairman of the Board for the Russian Joint Venture June 2012 – March 2014 GENERAL ELECTRIC MASONEILAN (D.P.I Condé sur Noireau, France)
• European Business Manager Masoneilan valves, Revenues: 250M€,
Implementation of new Product Line structure for the European entities with a revenues and orders growth of 17% for the region.
Responsible for customer satisfaction from customer inquiry to order remittance..
Responsible for European P&L and Operating Plan of the 4 factories (FR, IT, Gny, RU).
Realignment of product offers in relation with market needs.
Standardization and product restructuring initiative management.
Strategic initiative with corporate P&L leader to strengthen product offers and drive inorganic growth.
Rough top consolidation responsibility
Launched the SAP implementation in our European factories.
C.O.O for a Russian Joint Venture. Part time relocation for 18 month in Russia.
Stabilize the full organization after a complete change of management structure and shareholders.
Achieved a 30% orders growth year over year.
Acquired and moved the manufacturing facility to grow the activity and ensure business independency while implementing a Lean layout and organization.
Secured the supply chain and implemented a real organization with the right policies to comply with local and international laws.
S5 ERP implementation
July 2010-July 2012 GENERAL ELECTRIC DRESSER MASONEILAN (D.P.I Condé sur Noireau, France)
• General Manager . (350 Employees, Revenues :140M€, Steering Committee 8 members)
Responsible of all functions from Order entry to remittance including Engineering, Customer service, Purchasing, Manufacturing (Machining / Assembly / Welding /painting.), Quality, EHS, and dotted line with finance.
Stable net income despite a 10% decrease of the revenues between 2009 and 2010
5 years strategy definition and implementation for the site, in line with the global one. Rationalization and specialization of the high cost countries facilities. Support and development of the low cost units.
Responsible for P&L and operating Plan.
Recruitment and strengthening of the management team (HR Manager / Quality and Design department Manager /Lean Six Sigma Manager).
Monitoring of the restructuring plan and negotiation with the unions.
Deployment of a coherent HR policy and strategy in line with the reversed age pyramid.
Deployment of a plan to ramp up the capacity by 20% April 2008 – July 2010 DRESSER MASONEILAN (D.P.I Condé sur Noireau, France)
• Production Director (130 Employees. Revenues :125 M€).
Management of the following departments: Assembly, Procurement, Scheduling, Machining, welding, Maintenance, Manufacturing Engineering.
Re-layout and implementation of a new organization for the assembly / Warehouse / receiving dept.
• Definition of the manufacturing strategy based on the core activities and competencies.
• Outsourcing of the non core activities (Maintenance / Surface treatment, machining
• Production and knowledge transfer to the low cost operations. Support of the low cost countries operations during the ramp up.
Deployment of the management by objectives.
• Increase the volume by 40% between 2007 and 2009
• Training of the department Manager to the management by objectives and routines.
Strengthening the manufacturing engineering team (by internal and external recruitment), and rapid skills transfer.
April 2005- April 2008
• Standard Product Line Manager (35 Employees, Revenues :27M€).
Establishment of a new organization and management of the team from the order entry to production Implementation of a new layout respecting the one piece flow methodology based on the takt time analysis.
• Gain in productivity from 3,5 units per day to 5
On time delivery improve from 50% to 80%.
Capacity increased from 10000 à 13500 valves in 2 years.
Published delivery time reduced from 6 weeks to 3 weeks + implementation of a quick ship program
(24 hours).
Development and management of a worldwide center of excellence for a dedicated product :
• Rationalization of the worldwide production (from 5 production facilities to 2 : France and USA) and Support /Development of our Indian factories to supply modules to the HCC.
• Inventory rationalization and global management of the procurement coming from the low cost countries.
• Support and development of the best cost countries suppliers (India / China). July 2004-April 2005
• Continuous improvement Manager (Lean champion)
Deployment of the Lean methodologies. Training of the overall employees of the facility to the Lean techniques and concepts. Intensive training with the Toyota plant and TPS system for the plant.
Implementation and establishment of the Business units (Dedicated organization per types of business).
Start-up of the first 5S works and area.
Monitoring and management of the first Lean group leading to the creation of new processes and leading to a reduction of the WIP by 400k€ (25% of the overall W.I.P for this specific process).
Establishment of the Kanban with the local suppliers leading to an inventory reduction of 1300k€. September 2003 –July 2004 POCLAIN HYDRAULICS IND, (Verberie, France)
• Technical Data Department Manager / Engineering change coordinator Group
Manager of the technical data department,
Implementation of a new global E.R.P (Peopolsoft), Standardization of the business processes for each factories into one process from Wing to Wing
Revised and created of all the procedures ISO9000 Version 2000 for the new/modified processes for the new E.R.P
Responsible for engineering change coordination of the group (3 productions units in 3 different countries. Following the eng. Change request and order. (Application date, inventory, supplier(s) change, customer(s)’s impact
July 2000-September 2003 POCLAIN HYDRAULICS INC, (YORKVILLE, WI,.USA)
• Manufacturing Eng. Manager / Flow Manager / Kaizen pilot (4 persons):
Responsible for the takt time of the parts and layout, following the methodologies “Lean, Kanban, F.I.F.O”
Responsible of the production transfer from France to U.S.A.
Responsible for the definition of the investments, standards and specifications writing, and final receiving of the machines.
Responsible for the move of the factory from Sturtevant to Yorkville (Growing capacity for 10K to 30K motors/year)
July 1999-July 2000 POCLAIN HYDRAULICS INC (STURTEVANT,WI, USA)
• Shifts Supervisor (3 teams of 6 persons)
February 1999-July 1999 POCLAIN HYDRAULICS INC (STURTEVANT, WI USA)
• Supporting the transfer of production from France to USA, training of the new operators, starting up the new machines (CNC, Assembly test stand), and shifts February1994-February 1997 Gendarmerie Nationale (Police force). EDUCATIONS
September 2009- June 2010 IAE / University of Caen (France) Master 2 : Administration des Entreprises en E-Learning (MBA) February 2001 -August 2003 University du Wisconsin Madison (USA) Master certificate “ Operations Management “
June 1994 Lycée DESNOS (Crepy en Valois, France)
Baccalaureate professional in machining and programming on production systems. TRAININGS
March 2014 Advanced management training GE University Crotonville September 2014 Executive Management Development Course Ge University Crotonville July –August 2012 Basic Russian language and culture December 2010 Annual negotiation with the unions IST Paris November 2010 Lead and pilot your working council and EHS unions council IST Paris Mai 2008 Six sigma certification Green Belt and black Belt achieved at 80% Languages: French/English
INTERESTS
Hobbies : Reading technical books, Cinema, renovation of a 1978 Corvette Sports: Quad, Taiso,
Associative: Member of the OPEEA and Chamber of commerce of Wooster.
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