Customer Service Microsoft Office
Resume:
alexandria holmes
Marrero, LA 70072
**********.********@*****.***
OBJECTIVE
An experienced, committed, professional seeking an opportunity within a company where I can grow. I can adapt and multi-task in high pressure, diverse, high-energy environments while simultaneously exceeding goals and expectations.
EDUCATION
Dillard University New Orleans, Louisiana
Bachelor of Arts, December 2017- Psychology
Skills
Management, team leader, marketing, group dynamics, Proficient in Microsoft Office Programs/Internet programs/social media networks, advocacy, problem solving, knowledgeable in business related operations with advanced customer service skills.
WORK EXPERIENCE
Ladies Department Lead, Stein Mart- Metairie, La August 2017- Present
Organize promotional events and ensure they’re executed efficiently by ladies department personnel.
Arbitrate decisions for weekly department goals and help facilitate them.
Assist daily in store operational functions.
Maintain knowledge of product across all departments.
Boutique Consultant, Stein Mart- Houston, Tx August 2015- 2017
• Apply selling techniques to merchandise, develop a client base, and achieve store profit objectives.
• Maintain an awareness of all product knowledge information and merchandise promotions.
• Ensure that each customer receives outstanding customer service.
• Demonstrates salesmanship skills by maintaining sales productivity levels.
Sales Associate, Aerosoles- New Orleans, LA November 2014- May 2015
• Ensured all funds and merchandise are handled according to company policy and procedure.
• Greet customers warmly and direct them to appropriate personnel.
• Contributes to team effort by accomplishing related results as needed.
• Comply with all company policies, procedures, and regulations.
Alexandria Holmes
4217 Ben Michael Drive
Marrero, LA 70072
**********.********@*****.***
Special Projects & Internships
August 2012- May 2015
Deep South Center for Environmental Justice, Dillard University-New Orleans, LA
Worked closely with executive administration to plan and implement climate change initiative across HBCU campuses.
Presented environmentally focused research at the annual Climate Change Conference 2013-2014
oTopic: The Impact Natural Disasters on Women of Color
oTopic: Disaster Strikes Twice for Melia Residents in Eastern New Orleans
June 2014- August 2014
Students for Education Reform Action Network- Minneapolis, MN
Advocated for students exposed to disparities that contributes to the achievement gap within the Minneapolis Public School System.
Provided educational and recreational programs for Minnesota youth.
Constructed Op-Eds relating to common core standards.
Grassroots organizer for school board campaign and election.
January 2013- May 2014
Dr. Martin Luther King Jr. Charter School- New Orleans, LA
Assisted students while taking the standardized Louisiana Educational Assessment Program Test.
Provided mentorship and guidance through learning initiatives and encouraging my students to push themselves to be the best.
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