Customer Service Office

Pam Riley

**** ***** ***** **., ***** Ridge, LA *0123 M: 504-***-**** ********@*****.***

Professional Experience

Cherbonnier - Rillieux Elementary

Office Manager/School Secretary (2010-Present)

Provided exceptional customer service to all administration, teachers, support staff, parents and students.

As primary liaison, effectively communicated between employees, parents and vendors.

Directly supported Administrative Team in managing operation workflow.

Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies.

Prepared and distributed Payroll for staff of 75.

Organized, maintained and updated student database, records and files according to established procedures.

Maintained budget including classified staff salary, supply and state and federal grant monies. Processed all paperwork for staff's hiring, resignations, salary, leaves of absence, contracts and funding changes. Maintained personnel records.

Organized systems and reports for smooth daily operations of attendance office for 300+ students.

Inventoried and ordered supplies, processed purchase orders and requisitions. Harry S. Truman Middle School

Office Manager/School Secretary (2000 – 2010)

Provided exceptional customer service to all administration, teachers, support staff, parents, students, and vendors.

Acted as primary liaison between employees, parents and vendors.

Managed operation workflow for administrative team, and between team and Jefferson Parish Schools central office.

Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies.

Prepared and distributed Payroll for staff of 100+.

Organized, maintained and updated student database, records and files according to established procedures for over 1000 students.

Maintained budget including classified staff salary, supply and state and federal grant monies. Processed all paperwork for staff's hiring, resignations, salary, leaves of absence, contracts and funding changes. Maintained personnel records.

Organized systems and reports for smooth daily operations of attendance office for 1000+ students.

Inventoried and ordered supplies, processed purchase orders and requisitions. Harry S. Truman Middle School

Paraprofessional Instructor (1987 – 2000)

Worked with autistic students and autistic adults.

Providing training in developmental skills and community coping. Harry S. Truman Middle School

Computer Lab Instructor (1984 – 1987)

Provided instruction to middle school students in Title I computing.

responsible for regular computer troubleshooting. Leson Chevrolet

Payroll & Inventory Clerk (1983 – 1984)

Prepared and distributed payroll for staff of 20+.

Inventoried and ordered supplies, processed purchase orders and requisitions and maintained parts department budget.

Education

Archbishop Blenk, 1983

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