Customer Service Administrative Assistant

ANTOINETTE PORTER

**** *******. ********, ** ***** 770-***-****

QUALIFICATIONS

Motivated, detail-oriented Administrative Assistant/Customer Care Representative with over 10 years of experience in Customer Service & Administrative Support and 5 years of experience in Inventory Control. I enjoy working with others and helping people. I love to learn new things and thrive on challenging projects. I have a pleasant demeanor and a willing attitude. I work well independently and am an enthusiastic team player.

SKILLS

MS Office – Word, Excel, Outlook, PowerPoint, Access, Works

Word Perfect

Answering multiple phone lines

Data entry – Alpha/Numeric

Collections

Payroll

Expense Reports

EMPLOYMENT

Postmates Fleet, (Driver) 3/17 - present

Responsibilities includes placing orders for delivery, grocery and personal shopping, pickup and deliveries.

Uber Eats, (Driver) 9/17 -present

Responsibilities includes pickup and deliveries.

A2Z Field Services, Field Inspector) 1/16 - present

Responsibilities include bank owned home inspections.

RP Field Services, (Field Inspector) 11/15 – 6/17

Responsibilities included helping clients file for mortgage assistance, and business loans inspections.

Aim Your Way, (Field Inspector) 12/15 – 11/16

Responsibilities included foreclosed home inspections and insurance claims.

Arise, (AT&T Customer Service Rep, Home Bound) 1/12-3/14 Responsibilities included data entry, processing payments, technical support, and updating accounts.

United Rentals, Administrative Assistant/Inside Sales Rep 5/05 – 8/10

Responsibilities included answering multiple phone lines, filing, data entry, checking delivery trucks in and out, also preparing tickets for next day delivery. Reservations, sales quotes, expense reports, payroll, & technical support calls.

EDUCATION

8/89-6/94 Diploma, Druid Hills High School

8/92-6/94 Technical Diploma, Perimeter North

8/94-6/97 Morris Brown College

AWARDS

Certificate for Early Childhood Development

Certificate for Cosmetology

Outstanding Performance in Education

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