Project Manager/Business Analyst

Burton Evan Kandel

(Cell) 954-***-****

*************@*****.***

Professional Summary

Project manager with experience running multiple projects while creating and maintaining good client relationships. Six years of experience as a business analyst, including eliciting requirements, creating project documentation, and communicating with clients. Skills

• Knowledge in Agile Frameworks • Project Scoping

• Product Functionality Documentation • CRM Admin

• Requirement Elicitation Techniques • Project Management

• QA Testing Documentation

• Microsoft Office Suite (Word, PowerPoint,

Excel, Access)

• Company Management Application Admin

• SQL Queries

• Knowledge in Java, .Net, Basic

• Operations Management

Experience

Yzag

Head of Projects

January 2018 - Current

Responsibilities:

• Manage multiple teams for a wide range of software development projects

• Manage staffing of projects

• Set expectations of projects to the clients and development teams

• Help define scope of projects

• Research and purchase technology used by the development teams

• Manage employee payroll, leave, and incentives programs

• Create and maintain company-wide processes and tools

• Performed risk analysis for CEO on ongoing projects

• Manage client relationships

Yzag

Business Analyst

Feburary 2017 - December 2017

Domain:

• Retail, Social Media

Responsibilities:

• Establish agile framework to development life cycle such as holding daily scrum meetings, leading sprint planning and retrospective meetings, and ensuring that we can demo the project’s progress to the client after each sprint

• Helped create social mobile application for client

• Help define scope of projects.

• Establish business analysis presence to the company

• Worked with small and medium sized companies

• Gather requirements from stakeholders using periodic remote and onsite meetings

• Provide user stories featuring story scope, assumptions, business rules, and scenario driven acceptance criteria

• Facilitate communication and requirement consensus with stakeholders and dev team

• Run Scrum meetings

• Assist with UAT documentation by providing user instructions and testing spreadsheets

• Assist with UX planning by providing workflow diagrams and insuring wireframes and designs meet with project requirements

Inceptures

Business Analyst

March 2016 - December 2016

Domain:

• Retail, IOT, Charity

Responsibilities:

• Establish agile framework to development life cycle such as holding daily scrum meetings, leading sprint planning and retrospective meetings, and ensuring that we can demo the project’s progress to the client after each sprint

• Establish business analysis presence to the company

• Worked with small and medium sized companies

• Gather requirements from stakeholders using periodic remote and onsite meetings

• Provide user stories featuring story scope, assumptions, business rules, and scenario driven acceptance criteria

• Facilitate communication and requirement consensus with stakeholders and dev team

• Run Scrum meetings

• Assist with UAT documentation by providing user instructions and testing spreadsheets

• Assist with UX planning by providing workflow diagrams and insuring wireframes and designs meet with project requirements

Mindtree, Ltd.

Business Analyst

October 2012 – March 2016

Domain:

• Insurance, Travel, Energy, Academia, Retail, Social Media Responsibilities:

• Worked with enterprise level clients

• Helped create social, customer facing quick insurance quote, and internal facing store management tool mobile applications.

• Gathered requirements from stakeholders using periodic remote and onsite meetings

• Provided user stories featuring story scope, assumptions, business rules, and scenario driven acceptance criteria

• Facilitated communication and requirement consensus with stakeholders and dev team

• Developed and run Soap UI queries for QA testing

• Run Scrum meetings

• Assisted with UAT documentation by providing user instructions and testing spreadsheets

• Assisted with UX planning by providing workflow diagrams and insuring wireframes and designs meet with project requirements

• Led lean coffee events for the company and the business analyst community in the area Info Tech, Inc.

Associate Business Analyst

October 2011 – October 2012

Domain:

• Government, Construction

Responsibilities:

• Company’s Salesforce administrator

• Created UI for call center’s ticketing service on Salesforce

• Second level customer service assistance

• Trained customers on installation and use of the company’s application

• Led customer feedback meetings of the application

• Documented findings from feedback meetings and presented them to the director of the department

• QA testing of the application

Education and Certifications

Certified Scrum Master

Scrum Alliance

Certified 1/2017

University of Florida

Hough Graduate School of Business

Graduated 12/2009

Specialized Master of Science, Information Systems and Operations Management University of Florida

College of Liberal Arts and Sciences

Graduated 05/2008

Bachelor of Science, Psychology

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