CHRISTINE HERNANDEZ BUCK
***************@*****.***
OBJECTIVE
Information Technology professional with 16 years of testing, development, and support experience. Seeking to leverage my technical and professional expertise to the role of QA Tester at your company.
PROFESSIONAL EXPERIENCE
APEX Systems – QA Software Tester
Customer - Southwest Airlines, Dallas, TX Nov 2017-April 2018
QA In-Pod Testing – Flight (SWIFT) Application
• Executes QA Unit and System Testing for any defects
• Provides Daily test execution status of current project to team
• Reviews project stories Acceptance Criteria for writing Test case scenarios utilizing HP ALM (Application Lifecycle Management)
• Reviews project stories in order to estimate LOE (Level of Effort) for Testing and Test planning
• Engages in all Daily Scrum meetings for applicable assigned projects.
• Attends all project Inceptions, Sprint Planning, Desk Check, Signoff, and Sprint Review meetings
• Coordinates with Developers to execute required Integration testing
• Utilizes WinSCP to validate service logs when testing
• Works with Agile and Waterfall Methodologies in providing enhancements to users.
HCL America, Inc. – Senior Technical Lead
Customer - Southwest Airlines, Dallas, TX July 2016-Oct 2017
QA Certification Testing – Flight (SWIFT) Application
• Executes the Certification Testing of coding and database changes before Production release
• Executes the Certification Testing of System, Regression, and Integration testing any areas that could be affected by new changes
• Provides daily test execution status of current project to Test Lead
• Reviews project stories for analysis for writing test case scenarios utilizing HP ALM (Application Lifecycle Management)
• Reviews project stories in order to estimate LOE (Level of Effort) for Testing and Test planning
• Engages in all Daily Scrum meetings for applicable assigned projects.
• Attends all project Inceptions, Sprint Planning, Desk Check, Signoff, and Sprint Review meetings
• Trained several new contractors on project to assist with test execution
• Coordinates with offshore counterparts in providing project details and answering questions
• Coordinates with other teams to execute required Integration testing
• Performs SQL queries to validate database when testing
• Works with Agile and Waterfall Methodologies in providing enhancements to users.
HCL America, Inc. – Senior Software Engineer April 2011-June 2016
Comforce Technologies – Senior Engineer Aug 2006-April 2011
Customer – Southwest Airlines, Dallas, TX
Production Support – Aircraft Maintenance (Wizard) Application
• Daily support of the Wizard application – L3 –Level 3
• Work with Maintenance customers to document and organize requirements, assist in the design, coding, testing, and implementation of solutions
• Assist Customers with Purchase Orders, Repair Orders in Wizard and SAP
• Conduct SOX Testing for Auditing purposes
• Complete Wizard Build Manager tasks for monthly implementations gathering all documentation (Test Results, Approvals, Migration forms)
• Engages in weekly meetings to represent all Wizard changes that may impact other groups
• Provide Knowledge Transfer to incoming support team members
• Works with Agile and Waterfall Methodologies in providing enhancements to users.
LegalPeople, LLC Jan 2006-Aug 2006
Customers – EDS & Samsung, Richardson & Plano
Martin, Keener, Mason, Stutz – Dallas, TX Feb 2005-Sep 2005
Paralegal / Legal Assistant
• Work as a liaison between company employees and company's IT department in resolving e-contract software issues
• Reviewed documents utilizing Merrill Document Explorer, identifying those for discovery
• Assisted in drafting and revising pleadings, discovery, and correspondence to the court
• Organized and summarized exhibits, prepared witness notebooks for trial
• Summarized depositions and exhibits in Summation
• Attended trial to assist attorneys with exhibits
Sprint, Long Distance Division, Irving, TX Oct 1999-Feb 2005
Software Engineer II
• Provided Production Support for 4 billing applications
• Provided Development in COBOL II and Natural II batch and online source code
• Presented numerous Requirement and Design statements to clients and interfacing applications
• Involved in full product life cycle including development, unit testing, integrated testing, product testing and warranty phases
• Presented Turnover instructions and reports to Production Support at project end
TECHNICAL SKILLS
Languages: COBOL II, Natural II, JCL, SQL, CICS, DB2, CA-7
Operating Systems: MVS/ESA, TSO/ISPF, IBM Mainframe S390
Testing Software: JIRA, HP-ALM/Quality Center, DB Visualizer, WinSCP
Utilities/Tools: ServiceNow, Remedy, Xpediter,Debugger, File-Aid, Syncsort, Endevor, FTP, SPUFI, SAP
Databases: SQL Server, ADABAS, DB2, VSAM, Oracle
Methodologies: Agile, Waterfall, SDLC, STLC, ITIL
Microsoft Software: Word, Excel, PowerPoint
Legal Software: WestLaw, ProDoc, Summation, Merrill Document
Industries: Airline, Telecommunications, Legal, Finance
EDUCATIONAL BACKGROUND
TEXAS A&M University, College Station, TX – Bachelor of Arts, Political Science, May 14, 1993
CHUBB Computer Services, Dallas, TX – Top Gun Computer Program (coding boot camp), February 12, 1999