Sales Manager

Curriculum vitae of Marcia Kgomotso Pako

PERSONAL INFORMATION

NAME : Marcia Kgomotso Pako

AGE : 31 years

RESIDENTIAL AREA : Stand 218, Kabokweni

Contact numbers : 072-***-**** / 061-***-****

NATIONALITY : South African

ID NUMBER : 870**********

DRIVERS LICENCE : Yes, code 10

HOME LANGUAGE : Northern Sotho

OTHER LANGUAGES : English, Swati, Sepedi, Tsonga, Zulu

QUALIFICATIONS SUMMARY

QUALIFICATION

INSTITUTION

YEAR COMPLETED

Grade 12

Letshele High School

2005

Diploma in Receptionist

Universal College Outcomes

2008

WORK HISTORY SUMMARY

NAME OF COMPANY

LAST POSITION HELD

DATES OF EMPLOYMENT

FNB Malelane – Quest

Frontline Teller

Jun 2015 – Jan 2016

Ingwe Sales (Currently)

Processing and Dispatch clerk

April 2017 – upto date

SUBJECTS AT SCHOOL

Sepedi

English

Afrikaans

Biology

Mathematics

Physical Science

Agricultural Science

COMPUTER LITERACY

Excel

Word

PowerPoint

Outlook Express

Internet Explorer

WORK HISTORY

NAME OF COMPANY : First National Bank

NATURE OF BUSINESS : Banking

LOCATION : Malelane

LAST POSITION HELD : Frontline Teller

PERIOD OF EMPLOYMENT : Jun 2015 – Jan 2016

REASON FOR LEAVING : contract ended

JOB DESCRIPTION AND DUTIES

Balance, control and manage the cash float by checking the amount of cash at the teller station and requesting the restocking of cash

Dispense and receive physical cash, cheques and other financial instruments over the counter to walk in clients

Process and cash cheques presented by customers for deposit or payout after checking identification, account details and other

Refer transaction in excess of teller mandate limits to next level team leader or branch manager for authorisation

Capture transactions on the bank system and ensure that all transactions are properly authorised before finalising the processing

Count cash received or dispensed to ensure that errors are avoided

Reconcile own cash at the beginning and end of each day as well as when cash is restocked during the day

Ensure that journals are processed to recover charges for manual transactions processed for customers

Provide advice to customers on the cash and other transaction processes to ensure the smooth flow of transaction

Adhere to safety and security procedures and follow prescribed instructions in event of robbery

Follow off-line procedures and comply with Code of Banking practice

Report suspicious transactions as per Money Laundering control frameworks

Verify that information is accurate and complete in accordance with the Banks procedure

Identify sales leads and cross selling opportunities

Explain the campaign details, during sales campaigns in brief and direct the client to Sales Consultants

Portray a professional image and ensure that personal appearance conforms

Maintain a neat and tidy work station at all times

Guide customers on how to correctly complete transaction documentation

Exhaust attempts to resolve customer enquiries before escalating to other departments or the team leader

NAME OF COMPANY (CURRENTLY) INGWE SALES(TUPPERWARE)

Nature OF BUSINESS Distribution

LOCATION OF COMPANY Nelspruit

POSITION HOLDING Processing and Dispatching Clerk/financial administrator

PERIOD OF EMPLOYEMENT April 2017 upto date

JOB DESCRIPTION AND DUTIES

Accountable for processing transaction

Updating and changing client information

Verifying all transactions processed on a daily basis against transactions report

Verify that processed transactions are dispatched according

Goods are in perfect order

Keep strict records of all goods

Daily financial banking

References

Name : Antoinette Nxumalo

Company : Kelly and Quest Agency

Contact Number : 079-***-****

Name : Joseph Simelane

Company : Ingwe Sales

Contact Number :013-***-****

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