Customer Assistant

CURRICULUM VITAE

SHRADDHA SITARAM MANDLIK

Permanent Address : Room No 3, Harichandra Keni Chawl, S n Dubey Road, Kokani Pada, Dahisar East, Mumbai – 400068.

Present Address : Room no.201, H-wing, Siddhivinayak Housing society, Evergreen City Phase-1, Hatkesh, Near GCC club, Miraroad-East, Thane-401107

Mobile No.: +91-845*-***-*** Email Id: ************@*****.***

OBJECTIVE

Willing to work with full potential. Confidence and assuring for the best of my ability to work hard and be honest having a successful career in a field of challenges and working in a reputed firm.

EDUCATIONAL QUALIFICATION

S. S. C First Class Passed from State Board of Maharashtra In Year 2010.

H. S. C First Class Passed from State Board Of Maharashtra In Year 2012.

COMPUTER LITERACY:

Basic of computer

Advance Excel (Vlookup, Hlookup, Pivot table)

Typing 25-30 wpm

Office Automation

Tally ERP 9.

WORK EXPERIENCE:

Worked in HSBC Bank on 3rd Party Payroll in PCM Collection Reconciliation Department as Assistant Admin Cum Back Office executive from July-2013 to Feb-2017.

JOB DESCRIPTION :

Tallying of external and mirror Balance to ensure that all statement of Nostro & OCS ( Outward clearing suspense) accounts are received and uploaded properly in NRS (Nostro reconciliation system), Bal curr,follow-up with correspondent corrbank on statements.

Branch assignment of external entries in Nostro & OCS accounts both auto & manual.

Matching debit & credit of entries in nostro & ocs a/c.

Investigation of outstanding entries in Nostro & OCS a/c to mark to respective department.

Rising with correspondent Corr-bank for unidentified debits & credits in reconciliation statements.

Escalation with departments for outstanding entries beyond three days.

Making day to day MIS reports & tracker.

Monitoring of unclaimed accounts.

Transfer or Mark manual entry of fake, short & cut note to customer & make such type of note tracker with note number.

Worked in Credit Sudhaar Financial Services Pvt. Ltd. (NBFC Company) As Backend Executive (Operation Department ) since from May 2017 To March 2018.

Credit Sudhaar providing guarantors based loan to those who having less credit score with a high rate of interest, plan named as "Plus loan. "

JOB DESCRIPTION :

Pulling CIBIL report &checking the report whether it is eligible for loan or not.

Customer &Guarantors KYC and secondary documents verification.

Calculating Debts Burden Ratio of customer & guarantors.

Printing &checking all the customer &guarantors documents to login loan file.

Co-ordination with Underwriting &Disbursement team for status of login customer file.

Making Lead &Sale teams Mis daily basis.

Updating Compliance status in Sales mis tracker.

Reconciliation of Vendors & Tie-up banks leads.

SKILLS:

Good written and verbal communication skill

Positive attitude

Ability to work in a Team with complete synergy

Quick and self learner

PERSONAL DETAILS

Date of Birth : 23rd Aug 1994

Gender : Female

Nationality : Indian

Marital Status : Single

Language Known : English, Marathi & Hindi

Hobbies : Dancing and Listening music

Place

Date

(Shraddha S. Mandlik)

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