SHWETA MANANDHAR
Scarborough, ON M1K 3A7
Phone: 647-***-****
******.***.**@*****.***
Visa Status: Canadian Permanent Resident
WORK EXPERIENCE:
PROJECT MANAGEMENT
Project Manager January 2016- January 2018
Deerwalk Services Inc., Lexington, MA, USA
Developed USA healthcare PMO frameworks (templates, process, requirements, etc.) to be used by all IT projects of Deerwalk.
Created and maintained comprehensive project documentation and submitted a detailed report to the healthcare product managers at USA.
Assisted in the definition of project scopes and objectives.
Ensured that all projects are delivered on-time to the clients within scope and budget.
Conducted project meetings and track & analyze progress for assigned projects.
Ensured resource availability and allocation to complete all the projects.
Developed a detailed project plan to monitor and track progress.
Managed all aspects of assigned projects (planning, budgeting, initiation, execution and monitoring) while working with cross functional teams both in Nepal and USA, becoming a single point of contact for those projects.
Measured project performance and risk management to minimize project risks.
Established and maintained relationships with third parties/clients at USA.
AWARDS/ ACHIEVEMENTS: Improved the Project Management process right after joining Deerwalk by putting a new agile process from brainstorming to understand the client’s requirement, designing and development of the product to deployment and successfully delivering the product on time with no issues. I was also able to even cut out evening and weekend works by efficiently managing the resources and time to deliver the product.
FINANCE/ ACCOUNTING
Property Accountant January 2012 – September 2014
Pyramid Hotel Group, Boston, MA, USA
Processed Accounts Payable for Centralized Hotels and Liquor Stores.
Compiled data required for filing Real Estate and Personal Property taxes and assisted with the invoice processing and facilitated communication between tax consultants and parties responsible for payment.
Processed weekly 401K files transmittal and resolved processing errors and assisted in reconciliation of the yearly 401K audit and prepared employees’ COBRA refund statements to be distributed to hotels each month.
Assisted in the preparation of the employer tax filings and assisted in annual audits.
Prepared weekly and monthly financial reports for distribution and assisted in annual Budget Process.
Periodically reviewed and ensured compliance with the Standard and Local Operating Procedures and change or develop new as needed.
Prepared yearly 1099's tax forms.
Maintained centralized accounting files and assisted in the transitioning of new hotel properties and provided support to Centralized Controllers during month end closing.
AWARDS/ ACHIEVEMENTS: Awarded as the best team member for providing a strong accounting control environment in the department by improving the accounting operations in the regional accounting office department.
Accounting Manager September 2008-January 2012
Hilton Boston Financial District, Boston, MA, USA
Prepared and reconciled daily cash deposits and balanced the daily credit card settlements.
Supervised the financial department, including Accounts Receivable, Accounts Payable, auditing, general accounting, and cash management.
Prepared and maintained journal entries, general ledger, financial statements and month end tax balance sheet and bank reconciliations and performed all month-end, quarter-end and year-end closing activities.
Monitored and controlled the hotel operations and cash flow.
Prepared daily and monthly in house financial statements.
Coordinated annual audit with corporate auditors.
Made sure all the procedures and operations are in compliance with Standard Accounting policies.
Handled guest requests or billing inquiries and provided excellent customer service.
AWARDS/ ACHIEVEMENTS: Received the Manager of the Quarter Award in 2009 for successfully being able to reconcile and collect payments from conference groups pending from 2 years and Manager of the Quarter Award in 2010 for demonstrating exceptional leadership qualities and being a good team player.
Corporate Financial Operations Trainer June 2007- September 2008
Columbia Sussex Corporation, Crestview Hills, KY, USA
Traveled to 11 different properties the company acquired and trained and supervised the accounting personnel on the proper accounting/ financial procedures.
Trained the different hotel brand computer systems.
Supervised transaction processing related to accounts payable, bookkeeping and accounts receivable and balanced the daily cash and credit card settlements.
Processed Travel Agent Commissions and franchise fees and processed Tax Exempts for the end of month.
Ensured complete compliance with all fiscal and regulatory requirements by the corporation and its hotel properties.
Global Operations Analyst May 2004- May 2005
State Street Global Markets, Boston, MA USA
Maintained customer static data and foreign currency settlement instructions on the Wall Street system for the company’s global clients.
Maintained foreign currency demand deposit accounts on the IBS system for all Boston custody clients and internal clients and monitored the ALERT system and determine the impact, if any, to the settlement instructions of Boston’s third party direct trading customers.
Maintained various databases in support of daily foreign exchange trading operations.
Set up and maintained payment instructions on the Standard Instruction Database on MCH for all of company’s custody clients.
New Accounts Specialist
Processed new account applications for the Retail, 401K, and Institutional customer base.
Supported trade for all businesses and trading desk including establishing and maintaining all institutional and retail sales-trade accounts and transitions.
Ensured compliance guidelines are within standards and adhere to the NASD and SEC rules and regulations.
Followed-up and resolved clients’ inquiries and problems through effective interaction with clients, traders, branch/operations areas, and other staff in a timely and professional manner.
AWARDS/ ACHIEVEMENTS: Promoted to Global Operations Analyst position within 6 months.
ADMINISTRATION/ RESEARCH
Program Officer, Researcher and Editor February 2015- December 2015
ForestAction, Kathmandu, Nepal
Built and edited organization webpage and regularly monitored it by coordinating with the Information Officer and the Web Technician.
Worked closely with the Executive and Operations Coordinator for program monitoring, organizing official meetings and documentations and also assisted the Senior Researchers on various tasks.
Edited and finalized study/ research report and communicated with the concerned project leaders to ensure the overall quality of the journal publication.
Provided editorial support to the team for core publications of Research Journals, Discussion Papers, Policy Briefs, Annual Reports and Website Materials.
Research Assistant - Advancement Operations September 2005- May 2007
Johnson & Wales University, Providence, RI, USA
Performed prospect and donor research for Providence and University Advancement staffs for campaign and general Advancement purposes.
Accessed on-line tools to locate information on a prioritized basis.
Worked with the Director of Advancement Operations to determine report format, priority, and level of research conducted.
Tracked key prospects and donors and update existing information and share with appropriate internal contacts.
Maintained electronic and paper files of research materials; periodically review information for accuracy.
TECHNICAL SKILLS:
M3 Accounting software, QuickBooks, Hilton OnQ System, PMS Hotel Software, Fidelio PMS, Microsoft Office Suites, Delphi, Fidessa, TradeSuite, Omgeo-ALERT application
LANGUAGE PROFICIENCIES:
Fluently Quadra-lingual in English, Nepali, Hindi and Newari and basic French
OTHER AWARDS/ LEADERSHIP ROLES:
VP of Professional Communications Club, Deerwalk Services Inc, USA.
VP of Operations, NAAAP Boston Chapter, USA.
Received Recognition Award from the Governor for participating in the United Nations Day and help educate the citizens on the Maternal Health and Wellbeing, State of Rhode Island, USA.
Received Student Assistant Scholarships every term, Johnson & Wales University, USA.
Received Cross Cultural Scholarships every year, Winona State University, USA.
Received a Distinguished Service Award for the year 2002 organized by the U.N. Organization, Winona State University, USA.
EDUCATION:
Johnson & Wales University, Providence, RI, USA
MBA: Global Business Leadership, August 2007
Concentration: Financial Management
Winona State University, Winona, MN, USA
Bachelor of Science: Management Information Systems, May 2004
Minor: Business Administration