Cynthia Fuqua
P.O. Box ****
Gardnerville, NV ***60
***********@*******.***
Human Resource Generalist who is an expert communicator and negotiator with strong conflict resolution skills. Extensive background in payroll and records management.
Work Experience
Administrative Assistant
Vail Resorts - Kirkwood, CA
January 2017 to Present
Responsible for recruiting and hiring in Success Factors. Created training program to ensure safety for employees. Organize and train 100+ employees on department policies and procedures. Tracking all employees training. Conflict resolution for employee issues Work with embassy and consulates to send required documents to secure proper visas for international employees. Communicate with J-1 and H2B visa applicants to ensure a smooth transition to work in the United States. Assist Human Resources with onboarding new seasonal employees. Manages payroll and time and attendance systems. Responds to employee inquiries regarding payroll and timekeeping. Maintains annual and monthly budgets. audit contracts, orders and vouchers. Works quickly and efficiently, with minimal oversight, to accomplish assigned duties. Organized employee schedules, department phone lists and created tracking systems. . Contact providers to discuss status of rebilling and reimbursement process to ensure account resolution. Standardized department filing system to increase efficiency. Maintained compliance with company and legal requirements. Write memoranda and business correspondence. Plan meetings and prepare conference rooms.
HR Generalist
Golden Gate Petroleum of Nevada, LLC - Reno, NV
August 2015 to January 2017
Conducted benefits administration for 300 benefit-eligible employees. Addressed inquiries from employees and management regarding new-hire activity and ongoing employee relation issues. Advised top management on appropriate employee corrective actions. Created and modified job descriptions within all departments. Worked with senior-level management to create fair and consistent HR policies and procedures. Created and managed more than 350 confidential personnel records according to federal and state laws and regulations. Offered consistent payroll disbursement with accurate record keeping of employee PTO and vacation accruals. Managed communication regarding employee orientation and open enrollment for benefits. Completed payroll processing from start to finish for more than 350 employees. . Ran the bi-weekly payroll process. Processed all salary changes stemming from merit increases, promotions, bonuses and pay adjustments. Ran queries and reports through the ADP system. Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. Supported 400 employees at all levels, including executive leadership. Conducted an average of 50 employee exit interviews per year.
Administrative Assistant
Vail Resorts - Kirkwood, CA
December 2013 to August 2015
Managed payroll and time and attendance systems. Responded to employee inquiries regarding payroll and timekeeping. Tracking all employees training. Maintained annual and monthly budgets. Audited contracts, orders and vouchers. Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties. Created and organized electronic files to ensure compliance of company policies and procedures. Contacted providers to discuss status of rebilling and reimbursement process to ensure account resolution. Standardized department filing system to increase efficiency. Maintained compliance with company and legal requirements. Wrote memoranda and business correspondence. Designed electronic file systems and maintained electronic and paper files. Planned meetings and prepared conference rooms.
Personnel Manager
Mariposa County Health Department - Mariposa, CA
May 2007 to September 2012
Conducted telephone and onsite interviews for all employees. Answered employee questions during the entrance and exit interview processes. Selected and interviewed candidates for all available positions. Assessed employee performance and issued disciplinary notices. Offered consistent payroll disbursement with accurate record keeping of employee PTO and vacation accruals. Drafted department-specific employee announcements. Organized employee schedules. Explained human resources policies and procedures to all employees. Addressed inquiries from employees and management regarding new-hire activity and ongoing employee relation issues. Advised top management on appropriate employee corrective actions. Created and managed more than 20 confidential personnel records. Created and maintained computer- and paper-based filing and organization systems for records, reports and documents. Wrote reports and correspondence from dictation and handwritten notes. Made copies, sent faxes and handled all incoming and outgoing correspondence. Properly routed agreements, contracts and invoices through the signature process. Properly routed agreements, contracts and invoices through the signature process. Maintained and reserved the executive conference room calendar. Managed daily office operations and maintenance of equipment.
Education
Bachelors in Human Resource Management
American Public University - Charleston, WV
March 2017 to June 2018
Certified HRM in Human Resource Management and Business Administration
American Public University # Charlestown - West Virginia
August 2016 to February 2017
Associate of Arts in Business Management
San Joaquin Delta College - Stockton, CA
2004
Skills
Management (10+ years), Human Resources (5 years), ADP (10+ years), PowerPoint (10+ years), Excel (10+ years),
Word (10+ years), PeopleSoft (5 years), Personnel Management (5 years), Benefits Administration (2 years), Training
& Development (5 years), Conflict Resolution (10+ years)
Certifications/Certifications/Licenses
Human Resource Manager
February 2017 to Present
Certified from American Public University
Groups
Society of Human Resource Management