Denise Ames
Sandy, UT
******.******@*****.***
WORK EXPERIENCE
Accounts Receivable
Danone- Murray, UT - Oct 2017 - Jan 2018
● Used SAP operating system
● Worked inputting deductions for 30+ vendors
● Input invoices for all vendors
● Received and scanned packages and mail.
Purchasing Agent
Thyssenkrupp Elevator - Cottonwood Heights, UT - April 2014 to September 2017
● Work with 15 branches researching purchase order numbers for invoices on hold in the oracle system
● Produce daily reports for 15 branches and executive leadership regarding purchasing and P&L balances
● Tracked debits and credits on branch ledgers for elevator parts purchasing for 15 individual branches
● Trained various branch employees on purchasing and tracking procedures Tech Support Customer Service
ITOK - Lehi, UT - January 2013 to April 2014
● Record and monitor calls from customers regarding computer problems.
● Interact with customer to gather personal information and computer problems for IT specialist.
● Maintain records of all transactions by data entry in the computer. Patient Account Specialist
Stone River Pharmacy Solutions / Fiserv Solutions - Salt Lake City, UT - July 2006 to January 2013
● Provided first contact customer support for pharmacy customers
● Worked directly with pharmacists in processing and filing insurance claims
● Processed payments by insurance and customers
Operation Supervisor
Premier Data Corporation - Salt Lake City, UT - June 1998 to July 2006
● Supervised a team of 18 employees to perform accurate check processing to banks.
● Liaison between employees, doctors, pharmacy, and adjustors regarding insurance claims.
● Monitored, verified accuracy and processed pharmaceutical payments from adjustor.
● Completed financial records of quarterly audits, payroll, accounts payable and receivable.
● Processed payments to utility companies, financial corporations and other agencies. ADDITIONAL WORK EXPERIENCE
● Proof Operations Supervisor at United Savings Bank for 3 Years
● Operations Specialist at Corporate Central for 2 Years
● Support Clerk at First Interstate Bank for 5+ Years EDUCATION
Jordan High School
Principles of Banking- University of Utah