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Customer Service Sales Executive

Location:
Manzini, Swaziland
Posted:
May 04, 2018

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Resume:

OBJECTIVE

To work in a highly dynamic, focused and result oriented organization which offers opportunity for career development, also to foster a harmonious relationship with a team of diligent, confident and self-motivated staffs, who are always aiming at attaining set goals and objectives

EMPLOYMENT HISTORY

2018 - Present BRADFORD SCHOOL OF MANAGEMENT

Director of Academics and Quality Assurance Coordinator

Responsibilities

Preparing School academic calendar for the session.

Improving the quality of teaching delivery through evaluation.

Mentoring teaching staffs and students.

Scheduling of academic meetings.

2017 - 2018 BRADFORD SCHOOL OF MANAGEMENT

School Administrator and a College Teacher

Responsibilities

Prepared students to be qualified teachers.

Improved student’s attitude towards work.

Organised one on one interview with students facing educational challenges, in other to find solutions to such problems.

Head of the Department of Education

2016 WORKERS COLLEGE MANZINI

College Teacher

Responsibilities

Prepared students to be qualified teachers.

Improved student’s attitude towards work.

Organised one on one interview with students facing educational challenges, in other to find solutions to such problems.

2015 INDEPENDENT NATIONAL ELECTORAL COMMISSION (I.N.E.C)

Presiding Officer

Responsibilities

Ensured free and fair poll at my polling station.

Maintained the proper procedure for voting.

Ensured candidates, agents did not interfere with the voting process.

Acted politely and professionally in dealing with voters, candidates and agents, maintaining high standard of customer service.

2014 – 2015 GOVERNMENT DAY SECONDARY SCHOOL DANGANA

School Teacher

Responsibilities

Prepared senior secondary school students for internal and external exams.

Managed and handled school files and kept records.

Improved student’s attitude towards work.

Organised extra moral classes.

Organised one on one interview with students facing educational challenges, in order to find solutions to such problems.

Organised career talks with students.

2007 – 2009 FELICIA ENTERPRISES

Sales Executive

Responsibilities

Managed relationship with clients by providing support, information, and guidance.

Identified product improvement and recommended new products by remaining current on industry trends, markets activities and competitors.

Prepared reports by collecting, analysing and summarising information.

Maintained quality service by establishing and enforcing organisational standards.

TRAININGS AND PROFESSIONAL QUALIFICATION

2015 Federal Road Safety Corps

Road Accidents Awareness and Sanitization.

2007 IMS Computer Training School

Diploma in Computing

QUALITIES

Ability to multi task effectively.

Good interpersonal skills and problem solving skills coupled with the ability to work effectively in a team.

Honest, diligent, determined, tactful, reliable, tenacious and resourceful.

Great ability to learn and adapt to new (working) environment quickly.

Good communication and relational skills.

Great motivator.

ACHIEVEMENTS

Award for recognition for parade unit commander.

Best overall employee 2 straight years; FELICIA ENTERPRISES.

Award for recognition for Director of Sport NSASA Chapter; University of Benin.

Reward of Recognition for Social Committee Member; FRSC Lapai Zone.

EDUCATION

University of Benin B.Sc. Sociology and Anthropology

Second Class Upper; 2014

PERSONAL INFORMATION

Date of birth 2nd April 1991

Sex Male

Marital Status Single

REFEREES

Available on request.



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