ROMAN CAZACENCO

Orlando, FL

E-mail: ac5cak@r.postjobfree.com

Phone: 407-***-****

SKILLS:

Develop and maintain LAN/WAN, Internet, and wireless communication networks.

LAN / WAN administration (Cisco Routers and Intelligent Switches )

Good knowledge of network technologies and protocols - TCP / IP, SMTP, POP3, HTTP, FTP, DNS, NAT, TELNET, DHCP, VLAN

Install, configure, administer, and troubleshoot Windows server and operating systems

Experience working in and maintaining a Windows Server 2008 R2 Environment, Windows Server 2012

Experience using and configuring Windows 7, 8, and 10.

Working with disk images

Experience with LINUX, MySQL, Apache, Virtual Box, VM Ware, Adobe Photoshop

Experience with POS terminals and Cash Registers

ATM: NCR, Diebold, Wincor Nixdorf, Nautilus Hyousung

PROFESSIONAL EXPERIENCE:

2015 - 2018 NCR Corporation / IT Engineer

Installs, maintains and upgrades all hardware, software and related IT equipment while ensuring optimal POS performance.

Manages all POS upgrades, product upgrades, implementations/installations and related Aloha POS projects

Performs analysis, diagnosis and resolution of Aloha POS system, PCs, printers and other peripherals, as necessary.

Performing tuning and maintenance of applications and interfaces

Assists with implementations of new applications, upgrades and patches to existing applications

Proactively re-evaluates software processes and procedures to eliminate obstacles for end users

Develop technical documentation in a clear and concise manner

Delivers timely resolution to break/fix items that are presented to them

Experience with Windows Server 2012, Firewall systems, WatchGuard Firewalls, Netgear and Cisco switches

Set up configuration and maintenance of servers

Diagnoses and troubleshoots mechanical, hardware, software, systems and communications failures

2014 CompuCom Inc. / IT Service Engineer

• Performs service, repair and/or installation of company product(s) including system hardware, software, Network Equipment, PCs and Point of Sale (POS) equipment.

• Provide remote and on-site technical support to customers on operational or maintenance aspects of system equipment.

• Diagnoses mechanical, hardware, software and systems failures, using established procedures.

• Determines most cost effective repair/resolution to minimize customer downtime and shares knowledge with their team members and lead field technician.

• IT Support for Walmart, Home Depot, Winn Dixie, Target, T-Mobile.

2013-2014 Allied Testing Inc. / QA Engineer

QA Engineer Involved in testing of Financial Software, Trading platforms (backend, front-end, middle office testing), covering following testing types: functional testing, regression testing, integration testing, UAT. Worked on waterfall and agile projects

- Test scripts creation

- Test Scripts execution and analysis

- Test plan creation

- Test cases/plan review meeting with UAT, BA and Development

- Knowledge documentation

- Bug logging and tracking in Quality Center or TFS

- Reporting and providing feedback to manager regarding project status/issues

- Environmental issues escalation and communication with the team.

2012- 2013 Nautilus Hyosung America Inc. / ATM Service Engineer

• Service Chase and Bank of America

• Install, Configure and Repair of ATMs

• Bring alive and technical support of ATMs

• Testing ATM Software and Hardware according to requirements

• Provide Performance Testing of ATMs

• Works Scheduling of the ATMs maintenance and repair services

2002-2011 BC “Eximbank” SA Gruppo Veneto Banca, Chisinau Moldova

IT Support Analyst

Installation, configuration and administration of Windows applications for ATM and POS

Install, configure and maintain local area network hardware and software, including physical and virtual servers, routers, switches, peripherals, network nodes, terminals, and wiring

Setup VPS’s, switches, and systems as they are purchased

Install, configure, administer and troubleshoot of the banking equipment such as Cisco Switches and Routers, Modems, ATMs, POS Terminals

Implementation, deployment, configuration and support of software for ATMs and POS systems

Install and maintain computer hardware and peripheral components including monitors, keyboards, printers, disk drives, virtual machines, etc.

Analyse, troubleshoot, and diagnose equipment failures, repair and test for precision

Implementation of the software and video surveillance system for ATMs

EDUCATION:

2000-2002 Faculty of Informational Technologies, State University of Moldova

1990-1995 Faculty of Physics and Math, State University of Moldova

CERTIFICATION:

A+ certification

CCNA

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