Susan Mullaney
Home 619-***-**** / Cell 559-***-****
********@*****.***
SUMMARY OF QUALIFICATIONS
● Recent graduate from the Accounting Clerk certificate program at Mid-City Campus, San Diego Continuing Education
● Certificate of Keyboarding Speed, net speed of 53 words per minute, San Diego Continuing Education
● Knowledge of 10-key by touch, 8800 keystrokes per hour
● Strong attention to detail
● Strong skills in spelling, math, and proofreading
● Proficient in Microsoft Office and QuickBooks
RELEVANT EXPERIENCE AND SKILLS
Medical Language Specialist, 2002-2016
Nuance Communications (Nuance Transcription Services), Burlington, MA
● Performing straight medical transcription and editing voice recognition reports for acute care facilities.
● Strong attention to detail to ensure accuracy in patient reports.
● Flagging discrepancies in patient reports for physicians and health care providers to review.
Office Specialist III, 1986-1999
Hennepin County Medical Center, Minneapolis, MN
● Worked as an x-ray file clerk, filing jackets, answering phones and assisting physicians at window looking for x-rays.
● Performed radiology report charting (going to inpatient units to chart copies of reports in patient charts, distributing outpatient copies to clinics, emergency room, and Medical Records Department via interoffice mail, organizing Radiology Department copies of reports).
● Performed medical transcription for Radiology and Radiation Oncology.
● Provided coverage in the Radiology Service Office. Susan Mullaney
Home 619-***-**** / Cell 559-***-****
********@*****.***
RECENT OFFICE SKILLS TRAINING
Accounting Clerk Training Program, Certificate of Completion, 2017 Mid City Campus, San Diego Continuing Education
Coursework included:
Used accounting equations and posted to journals and ledgers Determined adjusting and closing entries and developed worksheets and financial statements
Developed payroll accounting, taxes, and reports
Used automated accounting software and completed reports using spreadsheet software Business Communications I & II, Certificate of Completion, 2017 Mid City Campus, San Diego Continuing Education
Coursework included:
Developed written and oral communications using graphs and Power Point Enhanced essential soft skills needed for the workplace Wrote various types of business letters, memos, e-mails, resumes, and cover letters Developed professional telephone etiquette and face-to-face greeting procedures Acquired ability to edit and proofread
Developed business correspondence including letters, memos, e-mails, and reports ADDITIONAL EDUCATION & TRAINING
The College of St. Catherine (formerly St. Mary’s Campus), Minneapolis, MN, 1989, Medical Transcription Specialist certificate